Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Good value, comprehensive platform

John Phillips ·

Good value, comprehensive platform

Trusted great service

Nicholas Dunne ·

Trusted great service

Very good value

Alistair Stewart ·

Very good value

Excellent platform with great services...

Andrew Howe ·

Excellent platform with great services at an ecellent fixed price.

Very good. Clear and easy...

Paul Singer ·

Very good. Clear and easy to use.

Goid

Russell Martin Cook ·

Goid

Good affordable trading platform. Not...

James Andrews ·

Good affordable trading platform. Not a particularly good or intuitive interactive experience though.

Receive regular emails on stocks...

Michael Robinson ·

Receive regular emails on stocks and funds, links to vote on companies held. Reasonable trading charge, usually better trade price and quick. Easy to use.

No issues

Glen Keedy ·

No issues

Very good set up

Harold Christopher Symonds ·

Very good set up

Safe, easy to use and...

Martin Thomas ·

Safe, easy to use and not expensive.

Good value paltform for holding...

Patrick Morris ·

Good value paltform for holding and trading shares

Excellent value

Chris Bishop ·

Excellent value

So so

Andy Holmes ·

So so

does what it says.

Adam A Whitehead ·

does what it says.

Great for managing all Accounts...

Raymond Forbes ·

Great for managing all Accounts in 1 place. Good value.

In my experience this platform...

Douglas Battersby ·

In my experience this platform has worked well and is reasonably priced.

Very good

Steve Knight ·

Very good

Fairly easy to navigate the...

Iain Wright ·

Fairly easy to navigate the app. Charges are reasonable and customer response times good

Simple, low cost, stable, reliable,...

Roy Gibson ·

Simple, low cost, stable, reliable, foreign stocks not so good

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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