Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Good

Martin Simon ·

Good

Adequate.

Trevor Payne ·

Adequate.

. . effective, good value,...

chris clare ·

. . effective, good value, safe and reliable.

Mediocre research, Platform good, reports...

Aubrey Frank Raine ·

Mediocre research, Platform good, reports good.

Do not provide profit and...

Kailayapillai Ranjan ·

Do not provide profit and loss for CGT

Offers a sound platform which...

Michael Francis ·

Offers a sound platform which is straightforward to use but does have odd traits

Good value SIPP platform

Paul Byham ·

Good value SIPP platform

Cheaper but app is not...

Simon Cronk ·

Cheaper but app is not as good

App is good but fee...

Ignatius Pinto ·

App is good but fee structure not great.

4/5

John Ginley ·

Is to trade on. Quick...

Jayant Ashar ·

Is to trade on. Quick access tom latest news.

Good range of assistance and...

John Luckett ·

Good range of assistance and information to help choose investments

OK

Michael Bacon ·

OK

Good platform

David Pilling ·

Good platform

The analysis of customer holdings...

JOSEPH ALLEN RATHBONE ·

The analysis of customer holdings is now poor

Website could be better, stop...

Paul Walton ·

Website could be better, stop logging out after a period

Good platform, however analysing data...

John Peacock ·

Good platform, however analysing data sometimes difficult

Better value and covers my...

James Charles Edward Kilcawley ·

Better value and covers my investing needs

good and competitive trading costs

Aleks Ilic ·

good and competitive trading costs

Very good and has customer...

Edward Wal ·

Very good and has customer service in view

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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