Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

5/5

GMG Awards Voter: [13332708533] ·

Pros:
Good for US investments

Cons:
Hard to say, as they do everything well

5/5

GMG Awards Voter: [13332664385] ·

Pros:
Fees and simple to transact

Cons:
Clearer fx transactions to settle non base currency trades

5/5

GMG Awards Voter: [13332318363] ·

5/5

GMG Awards Voter: [13332297976] ·

Pros:
Information,Experts advices,Analytical news of share Market

Cons:
Reduce their charges,Open arms help for family joint account

5/5

GMG Awards Voter: [13332145531] ·

Pros:
Easy to use

Cons:
Be less clunky to use

5/5

GMG Awards Voter: [13331994393] ·

Cons:
lower costs

5/5

GMG Awards Voter: [13331990581] ·

Pros:
clear trading tools available, information on markets & Lower fees on US trade

Cons:
EPS, DPS & Providing a ready dividend calendar as share centre used to provide

5/5

GMG Awards Voter: [13331899425] ·

Pros:
Ease of use / Ease of access

4/5

GMG Awards Voter: [13331890494] ·

Pros:
ease of use

Cons:
the figures at the close of UK markets are often temporarily wrong

5/5

GMG Awards Voter: [13331792674] ·

Pros:
Instant access to view buy and sell shares

Cons:
monthly fees could be lower

5/5

GMG Awards Voter: [13331742966] ·

Pros:
Cost effective

Cons:
No suggestion

5/5

GMG Awards Voter: [13331666412] ·

Pros:
Price

Cons:
nothing

5/5

GMG Awards Voter: [13331524687] ·

4/5

GMG Awards Voter: [13330307045] ·

5/5

GMG Awards Voter: [13329733816] ·

Pros:
Low fixed monthly charge and credits for dealing commission charges

Cons:
cannot think of anything

5/5

GMG Awards Voter: [13329050253] ·

Pros:
Ease of obtaining information and dealing

Cons:
Retain my cookie preferences - they ask me for them several times a week - I require only essential cookies and no optional ones on any site.

5/5

GMG Awards Voter: [13328962694] ·

Pros:
Range of facilities and options

Cons:
Make it easier to find something

5/5

GMG Awards Voter: [13328845559] ·

Pros:
Easy access to documents and transactions. Comprehensive research.

Cons:
No thoughta

5/5

GMG Awards Voter: [13328763981] ·

Pros:
ease of use and updating of information and news.

Cons:
happy at present

5/5

GMG Awards Voter: [13328628629] ·

Pros:
low cost, reliable

Cons:
telephone support easier to contact

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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