Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

5/5

GMG Awards Voter: [13338345056] ·

Pros:
Their user friendly website.

Cons:
Reduce their £9.99 monthly fee.

5/5

GMG Awards Voter: [13337852827] ·

Pros:
Low costs and provision of one free trade a month

5/5

GMG Awards Voter: [13337755966] ·

Pros:
Lowest cost

Cons:
Take down online for maintenance less often

5/5

GMG Awards Voter: [13336626517] ·

Pros:
Can invest on many more exchanges online

Cons:
Allow more exchanges to be on online

5/5

GMG Awards Voter: [13336265027] ·

Pros:
good value

Cons:
better customer support

5/5

GMG Awards Voter: [13336210504] ·

Pros:
Value for money & customer service

Cons:
Reduce FX transfer fees

4/5

GMG Awards Voter: [13336062177] ·

Pros:
Ease of access to information

Cons:
Make access to share information

4/5

GMG Awards Voter: [13335860864] ·

Pros:
Flat fee forSIPPs

Cons:
More sample portfolios

5/5

GMG Awards Voter: [13335606421] ·

Pros:
Fixed fees

Cons:
Better portfolio information for IT s and Funds

5/5

GMG Awards Voter: [13335185959] ·

Pros:
No thought

Cons:
Improve in customer wellbeing

5/5

GMG Awards Voter: [13335153882] ·

Pros:
Ease of use,customer support, great pricing

5/5

GMG Awards Voter: [13335130381] ·

Pros:
Wide choice of markets

Cons:
Put FX rate on contract note

5/5

GMG Awards Voter: [13334968772] ·

Pros:
Good value and lots of research tools and information.

Cons:
Show the daily performance of entire account.

5/5

GMG Awards Voter: [13334925232] ·

Pros:
easy of trading and info

Cons:
lower charges ,more info on shares

4/5

GMG Awards Voter: [13334823809] ·

Cons:
share dealing price could be reduced to £6

5/5

GMG Awards Voter: [13334811562] ·

Pros:
Inexpensive

Cons:
Faster customer service

5/5

GMG Awards Voter: [13334649604] ·

Pros:
Speedy execution

Cons:
Problem resolution

4/5

GMG Awards Voter: [13332892674] ·

Pros:
Quick any easy to use

Cons:
Lower monthly fees or give more free trades for frequent traders

5/5

GMG Awards Voter: [13332822033] ·

5/5

GMG Awards Voter: [13332822294] ·

Pros:
clarity of sipp and isa accounts

Cons:
telephone advice

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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