Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Good Money Guide experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

5/5

GMG Awards Voter: [13327946277] ·

Pros:
Flat fees include trades

Cons:
More share information for investment trusts

5/5

GMG Awards Voter: [13327862282] ·

Pros:
Stock and share Isa

Cons:
isipp

3/5

GMG Awards Voter: [13327846358] ·

Pros:
N/A

Cons:
Have the same quick settlement terms as the platform they bought (my original platform)

5/5

GMG Awards Voter: [13327606173] ·

Pros:
Ease of use

5/5

GMG Awards Voter: [13327548584] ·

Pros:
Very easy to use

Cons:
Graph of the investment rather than just numbers

3/5

GMG Awards Voter: [13327238108] ·

4/5

GMG Awards Voter: [13326902061] ·

5/5

GMG Awards Voter: [13326615012] ·

Pros:
Flat fees and no additional SIPP drawdown fees.

Cons:
Wider range of market data and economic news on the homepage.

5/5

GMG Awards Voter: [13325069919] ·

Pros:
Low monthly fee

Cons:
better analysis/research tools or return to 2010 standard

4/5

GMG Awards Voter: [13324871685] ·

Pros:
easy to use

Cons:
more company information

5/5

GMG Awards Voter: [13324669542] ·

Pros:
Ability to hold US $ rather than be hit with exchange fees each trade

Cons:
Add an ability to segregate an account into different portfolios - eg long med & short term

4/5

GMG Awards Voter: [13324540790] ·

5/5

GMG Awards Voter: [13324365550] ·

Cons:
Maybe information and knowledge sharing

5/5

GMG Awards Voter: [13324284310] ·

Pros:
Fixed low cost fees

Cons:
website could be easier to navigate

5/5

GMG Awards Voter: [13324196928] ·

Pros:
It's all under my control, with flat fees for trading. Ideal for a long-term investor.

Cons:
They are doing almost everything right, in my humble opinion. I struggle to find any fault with the service that's provided.

5/5

GMG Awards Voter: [13323772051] ·

Pros:
easy to follow

Cons:
make investment in gilts online

5/5

GMG Awards Voter: [13322061213] ·

Pros:
Prompt and helpful responses to queries

Cons:
N/a

5/5

GMG Awards Voter: [13321480618] ·

Pros:
Ease of use

Cons:
Nothing

5/5

GMG Awards Voter: [13320058516] ·

Pros:
Web Site

Cons:
Nothing

5/5

GMG Awards Voter: [13319648768] ·

Pros:
convenience

Cons:
no thoughts

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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