Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Nagyon jó

Roland Glück ·

Kivállóak

kiváló minőségű

Szabó Lajos ·

nagyon szeretem használni

I am satisfied with their service

Fubara Samuel ·

I am satisfied with their service

Best in class fee structure

Georgi Nedyalkov ·

I have been using them for more than 5 years, they clearly differentiate themselves by the lowest fixed fee structure and wide choice of investable options both in UK but also in US. I have not found a better provider in that respect

Flat rate fees

JOHN GRIFFITHS ·

Flat fees for SIPPs are very attractive. People know what they are going to pay upfront and very simply

Good

Stuart ·

Good

Their support team are very...

Maria Osmane ·

Their support team are very helpful. Fast answer and a quick resolution to my issue. Great service.

Easy to use

Gillean Hoehnke ·

Easy to use

Transactional

James Young ·

Transactional

Good all round service could...

Paul Wheeler ·

Good all round service could be cheaper

2/5

Alan Patterson ·

good support

shobhna s patel ·

good support

lots of regular info

Neil Edwards ·

lots of regular info

Good affordable fees, great choice.

Campbell Mccallum ·

Good affordable fees, great choice.

Simple and accessible allows you...

Andrew Harrold ·

Simple and accessible allows you to invest as a individual investor

excellent

Maria Carminati ·

excellent

Easy to use, huge choice...

Andrew Connolly ·

Easy to use, huge choice of instruments, flat fee offers VFM

Good for research

Andrew Eustace ·

Good for research

I'm not sure but I...

Steven Talewa ·

I'm not sure but I Steven Talewa of Tari Hela Province of Papua New Guinea is just select for voting investment platform provider of the year

Poor customer service, limited web...

Steven Litchfield ·

Poor customer service, limited web and app tools. Bad removed model portfolios

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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