Interactive Brokers Investing App Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,374 customer reviews and our expert analysis

Visit IBKR(opens in a new tab)

59.7% of retail investor accounts lose money when trading CFDs with this provider

  • Experts commend the Interactive Brokers Investing App for its excellent market coverage and advanced investment platform, highlighting low-cost investing as a significant advantage. However, they note that customer service can be challenging to contact, which may be a drawback for some users. The overall expert rating is 4.8/5, reflecting strong performance across pricing, market access, and research tools.
  • Across 1374 user reviews on Good Money Guide, averaging 4.6/5, customers frequently praise the platform's user-friendly interface, low fees, and comprehensive investment options. Many users appreciate the fast execution of trades and the extensive range of markets available. However, some users express dissatisfaction with customer service, citing long response times and a lack of personalised support.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers Investing App across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Excellent market coverage
  • Advanced investment platform
  • Low-cost investing

Cons

  • Customer service can be hard to contact
See full expert review

Our verdict

Interactive Brokers' (IBKR's) GlobalTrader app is an excellent choice if you're just starting out (as it is so cheap) but it can become more sophisticated as your portfolio grows and you want to access more advanced investment products. You can access thousands of markets around the world and have a wide range of investing tools. A good choice for most types of investors.

Capital at risk

How may apps does Interactive Brokers (IBKR) have?

IBKR also has two other apps, which are both good - IBKR Mobile for experienced traders and IMPACT for ethical investors.

Fees

There is no account charge for general accounts at IBKR. When you buy and sell shares, minimum dealing commissions are £1 in the UK or 0.05% of the deal size.

Special Offer

$200 when you refer a friend to Interactive Brokers. IBKR clients can earn $200 for each qualified referral while giving their friend the opportunity to earn up to $1,000 of IBKR stock.

What is the App Like to Use?

Interactive Brokers Trading App

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,374 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

Best

Aklen Altanel ·

Trading permissions are not easy but user friendly so I can recommend to friends to get them open a IBKR account to get them started 🙂 I use almost all features

Speed and good tools

Salvador Alvarez ·

Fast execution

Comprehensive

Audrey T ·

Advanced tools. Professional platform. Excellent value

Professional

Kimpota Ikama ·

Fundemental information, technical analysis and educational material

Efficient

Andrew Coppin ·

It provides efficient access to a wide range of financial markets & products with very low fees.

Simply perfect

Nikolett Tarnai-Toth ·

Provides a widespread access to trading from the comfort of my home or while I'm the road.

Global Excellence

Michelle Orta ·

Trading platform ease and usability

I Steven Talewa already have been selected for the reasons

Steven Talewa ·

I Steven Talewa have been with capital.com online trading but I am now using interactive brokers because capital.com never showed my five years dividends funds, and went missing don't know where are my future funds in... and I'm not sure what happened to my future and past dividends paid into which company or people.. to me I Steven Talewa of Tari Hela Province of Papua New Guinea have been missing out and waited for so long years and now I'm using or selected interactive brokers to my online trading or can pay into my personal bank account and manage my assets and tradestation trading

Excellent

Michele Hilton ·

Superb comprensive app that is genuinely easy to use and navigate even as a new user. The lowest fees, that they revisit to keep competitive. Comprehensive investment fund choices. Excellent UK based customer services that are responsive & knowledgeable. It is rare that I cannot find an answer to what I need on the II App though as it is genuinely exceptional compared to others.
I have no affiliation to II other than having been a customer for my SIPP, SS ISA & GIA for circa 8 years.

easy site to navigate

JOHN LYONS ·

easy to trade options

Full range service

Howard Cousins ·

Offers many trading options and best cost structure

Perfect

Mitsis Giorgos ·

Everything

Great value and service

Gerard Lawlor ·

Cost

Tuned in.

Stephen Truesdale ·

Provides a customer focused investment service that offers good value for money and is tuned in to customer needs vis SIPP, ISAs, equity investing etc.

Interactive Brokers it's the best for retail investors

Ramona Catalina Matei ·

I never had a margin call from them; they're really caring for retail investors.

Straightforward

Olivia O'Connor ·

Interactive Investor stands out because it combines flat‑fee pricing, a wide range of global investments, and strong regulatory protection. It has a modern design that feels more like a fintech than a traditional broker. Its straightforward messaging - using terminology the average person can actually understand, and accessible platform gives it a youthful, fresh feeling, while still offering the depth and tools experienced investors expect.

cost efficient

Pan Ferendinos ·

a

Best international shares dealer

Steven Talewa ·

I Steven Talewa was been with Capital.com and my online stock market trading ID number is 21444883 and I'm enjoy capital.com,s weekly education and Monday market news updates but I find their dividends reports lacks transparency for long-term holders and now 2026 I votes for interactive brokers because I'm moving from a CFD platform to a professional broker to ensure my dividends from Microsoft and Apple are paid correctly and transparently

Value

Dave Charlton ·

Keeps costs down but offers a wide range of funds

excellent

Michele Hilton ·

Excellent easy to use app, best priced platform fees, excellent fund choice, responsive customer service

Scroll to Top

Subscribe To The Good Money Guide Newsletter

Make more of your money with our guides, analysis, tips and interviews.

We’re committed to your privacy, and you may unsubscribe from these communications at any time with a single click. For more information, check out our privacy policy.