Interactive Brokers Investing App Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.4/10Excellent

Based on 1,374 customer reviews and our expert analysis

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59.7% of retail investor accounts lose money when trading CFDs with this provider

  • Experts commend the Interactive Brokers Investing App for its excellent market coverage and advanced investment platform, highlighting low-cost investing as a significant advantage. However, they note that customer service can be challenging to contact, which may be a drawback for some users. The overall expert rating is 4.8/5, reflecting strong performance across pricing, market access, and research tools.
  • Across 1374 user reviews on Good Money Guide, averaging 4.6/5, customers frequently praise the platform's user-friendly interface, low fees, and comprehensive investment options. Many users appreciate the fast execution of trades and the extensive range of markets available. However, some users express dissatisfaction with customer service, citing long response times and a lack of personalised support.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Interactive Brokers Investing App across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service4.0
  • Research & Analysis5.0

Pros

  • Excellent market coverage
  • Advanced investment platform
  • Low-cost investing

Cons

  • Customer service can be hard to contact
See full expert review

Our verdict

Interactive Brokers' (IBKR's) GlobalTrader app is an excellent choice if you're just starting out (as it is so cheap) but it can become more sophisticated as your portfolio grows and you want to access more advanced investment products. You can access thousands of markets around the world and have a wide range of investing tools. A good choice for most types of investors.

Capital at risk

How may apps does Interactive Brokers (IBKR) have?

IBKR also has two other apps, which are both good - IBKR Mobile for experienced traders and IMPACT for ethical investors.

Fees

There is no account charge for general accounts at IBKR. When you buy and sell shares, minimum dealing commissions are £1 in the UK or 0.05% of the deal size.

Special Offer

$200 when you refer a friend to Interactive Brokers. IBKR clients can earn $200 for each qualified referral while giving their friend the opportunity to earn up to $1,000 of IBKR stock.

What is the App Like to Use?

Interactive Brokers Trading App

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,374 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
Read customer reviews

good

michael oram ·

information

Yes, I'm just wait to see how they perform

Steven Talewa ·

Digital Crypto currency, stock exchange, trading and stock market

Informative

William Jenkinson ·

All the information is so easily accessible for beginner investors like myself.

Simple & Best Price

Philemon Tremp ·

Nice Interface and very good Prices in General...also easy to use.

Excellent

Aasheet Desai ·

Excellent mobile platform for trading global markets

Complete

Martin Meier ·

Very broad, stable and cost efficient

Value

Ian Bentinck ·

They provide a comprehensive service, which they are constantly improving and enhancing. Excellent value for money and sophisticated functionality. I'm constantly finding new resources to help with my investment decisions and risk management.

Quickly & easy

Jessica Lopez ·

Answer/ trasnfers

Best

Amit Kurtz ·

Fast and easy execution

professional

Marc L ·

great value for money

Outstanding

James Emanuel ·

The level and quality of service is above and beyond any other 'broker' operating in the UK. Most others call themselves brokers but don't have direct market access and so are, in reality, merely platforms: agents that push orders to other brokers. The result is a poor service, bad execution quality and a negative impact on investment returns. Additionally, the Interactive Broker platform is in a league of its own.

If you want an analogy, Interactive Brokers is like driving a Ferrari, while the competition are still using bicycles!

Reliable

Alexei Saracuta ·

Is reliable and diversified

Professional

Ramy Goldstein ·

Customer support is excellent. The app are clunky but work well. I used them for personal investments.

World class trading

Gertrude Anna PILS ·

'- Multi-currency account

- Worldwide trading

- Sophisticated 24h real-time trading system

- Easy to use client interface

- FX trading

- Favorable fees, commissions and interest rates

- Powerful reporting tools

- Broad range of investment products

- Fair deal execution

- Comprehensive worldwide market information

- Client focus - Fantastic value for money

Organised

Chonya Mwambazi ·

They are very clear and sympathetic in encouraging good practice were proper risk management is concerned.

Value for money

S Y Y ·

Excellent rates

Confusing customer service

Afshin Maazi Paveh ·

My experience with IBKR customer service fell short of my expectations and the response time was excessively long.

Their customer service representatives appear to copy-paste responses without much care.

Security

Afolabi Banu ·

Provides several investment instruments.

Cheap and complete

Robin ROUGER ·

IBKR shows really good prices and provide more details and better record-keeping than other providers.

Great service provided at nominal fees

Swagata Dhar ·

Great UI, Analysis tools, Reasonable fee structure

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