Hargreaves Lansdown Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts consistently rate Hargreaves Lansdown's Stocks & Shares ISA as one of the best in the industry, particularly for investing in individual shares. They highlight the extensive range of investment options and exceptional customer support, while noting that it can be expensive for larger fund portfolios.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the platform's user-friendly app, excellent customer service, and the wide variety of investment options available. However, some users express dissatisfaction with high fees for buying shares and the platform's navigation, suggesting that improvements could enhance the overall experience.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Stocks & Shares ISA across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • Ready-made portfolios with different levels of risk
  • Excellent research and analysis
  • An established and listed company on the LSE.

Cons

  • Can be expensive for large fund portfolios
See full expert review

Our verdict

Hargreaves Lansdown’s Stocks & Shares ISA offers access to a vast range of investments. Investors have access to domestic and international equities, over 4,000 funds, bonds, and more. Another advantage is that the platform offers plenty of research and investment tools to help you make investment decisions.
Capital at risk.

Is Hargreaves Lansdown's Investment ISA: Is it any good?

Yes, we consistently rate Hargreaves Lansdown's stocks and shares ISA as one of the best in the industry, particularly if you are investing in individual shares. You can also invest in a cash ISA through their Hargreaves Lansdown Active Savings account.

Hargreaves Lansdown was ranked as the best self-select investment ISA in 2023 in our awards, as they offer a huge range of investment options backed up by industry-leading customer support and research.

Popularity: Hargreaves Lansdown's Investment ISA is incredibly popular with over 955,000 stocks and shares ISA currently active.

Fun fact: An HL ISA is gets opened or topped up via the website or app every 6 seconds during the busiest hour on the last day of the tax year (between 3pm-4pm).

Special Offer: As it's ISA season, until 5 April 2025, Hargreaves Lansdown (HL) is offering any new or existing clients transferring or contributing a minimum of £10,000 into a newly opened HL Stocks & Shares ISA and/or SIPP cash back between £100 and £3,000. Clients transferring into an existing HL Stocks & Shares ISA / HL SIPPs are also eligible.

In addition, clients topping up their HL Stocks & Shares ISA, Lifetime ISA, Cash ISA or SIPP by a minimum of £3,500 in one single product, will be automatically entered into a prize draw for two chances to win £50,000.

Fees: Hargreaves Lansdown’s ISA costs 0.45% of the value of your portfolio. However, share account fees are capped at £45 per year. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

Automatic Regular Investing

The latest research from Hargreaves Lansdown highlights just how important it is to invest in an ISA as if you invested your full allowance (£20k) in a stocks and shares ISA over ten years, a basic rate taxpayer could save £8,521 in tax, a higher rate taxpayer £19,336 and an additional rate taxpayer £21,358.

Joseph Hill, a senior investment analyst, Hargreaves Lansdown: said that“Albert Einstein called it the eighth wonder of the world, and compound interest has something in common with other wonders of the world – to most people it’s mysterious and beyond comprehension. We asked people what they’d end up with if they invested £10,000 for a year, and their investments grew at 8%, compounded daily. Just 28% of people got the answer right. The most common answer was £10,800 – which is 8% growth without compounding. The actual answer was £10,832.

Hargreaves Lansdown suggests that people reinvest their stocks and shares ISA profits in income funds like Artemis Income and Fidelity Global Dividend funds. Becuase income funds are not just for those needing an income today, they can be a great way of seeing compounding in action if investors reinvest the income.

This can increase the number of units held in the fund, growing the value of an investment and repeating this process over a long period can be a great way to grow capital.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Platform is good but difficult to navigate sometimes

VN ·

I find the platform good but it is difficult sometimes to navigate around. Customer service can be slow. Overall it is ok

Hargreaves Lansdown

Alan Mayo ·

I've been using Hargreaves Lansdown for about 20 years for my investments and have been very satisfied with the service provided. They provide a one stop shop for all my needs which include Stocks & Shares ISA, Cash ISA and their Active Savings product.

Really easy to use platform,...

Steve Ball ·

Really easy to use platform, good range of choices offered

provides the complete package for...

Richard Hurst ·

provides the complete package for an investor.

None

Stuart ·

None

outstanding

Kevin William Henderson ·

outstanding

Efficient but pricey, easy to...

Stuart J Duff ·

Efficient but pricey, easy to use website.

Seem ok

Patricia Curts ·

Seem ok

App experience isn’t great

Kaye ·

App experience isn’t great

Very reliable with good customer...

Mfon Sam ·

Very reliable with good customer service and care. Offers variety of packages

slow process to open savings...

Andrew Page ·

slow process to open savings accounts and rates are uncompetitive

Very easy to use; and...

Matt Judge ·

Very easy to use; and good tools withn the platform

Competitive and good help line

PAUL NORRINGTON ·

Competitive and good help line

expensive, flaffy

Jez Etherington ·

expensive, flaffy

Far too big

Derek Jarman ·

Far too big

Easy to use and customer...

Nicholas Laurens ·

Easy to use and customer focused

Excellent platform but expensive.

Seamus McGurrell ·

Excellent platform but expensive.

Excellent app and website

Patrick Lomax ·

Excellent app and website

Good but expensive

Paul Wheeler ·

Good but expensive

Excellent

PatrickLeonard ·

Excellent

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