Hargreaves Lansdown Stock Broking Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Good Money Guide experts rate Hargreaves Lansdown highly, awarding it a total rating of 4.9/5. They commend the platform for its excellent customer service, comprehensive market access, and robust research tools, while noting that high execution charges may apply for infrequent traders.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high trading fees and issues related to account management and support, indicating a mix of positive experiences and significant frustrations.

Hargreaves Lansdown Stock Broking Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Stock Broking across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • £1 minimum deposit
  • No account fee for shares in a GIA
  • An established and listed company on the LSE.

Cons

  • High execution charges if you don’t deal very often
See full expert review

Our verdict

Hargreaves Lansdown is ranked as our best online stock broker in the UK. It won the 2025, 2024, 2022 and 2021 Good Money Guide award for best full-service stock broker because of it’s capped account fees, market range and research.

Capital at risk

Summary

Pricing: There is no account charge for holding shares. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.

Market Access: Offers RSP access and phone dealing on some of the smallest companies on the London stock exchange as well as a great range of internatinal and main market stocks, funds, and bonds.

Online Platform: They both do exactly what they are supposed to do for long term investors.

Customer Service: This is where HL stands out as a stock broker, it's an actual stock broker instead of just an investing platform so you can talk to someone who knows what they are doing.

Research & Analysis: Some great stock screeners, and a constant stream of market analysis and trading and investing ideas online.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

A good, solid platform. No...

Andrew Shaw ·

A good, solid platform. No complaints.

Good but not cheap to...

Jon whitehead ·

Good but not cheap to deal

Not as good as 10...

Stephen Andrew Firth ·

Not as good as 10 years ago, but starting to improve

4/5

Richard Newton ·

I trust HL, but their...

Howard Adams ·

I trust HL, but their site could be a bit more sophisticated for international investing

Good service, efficient

Stephen Crompton ·

Good service, efficient

trust, and a wide choice...

robert shelley ·

trust, and a wide choice of available investments, their charges could be cheaper

.

Peter Taylor ·

.

Good but expensive.

John Denmark ·

Good but expensive.

Wide range of funds, great...

Julian Symes ·

Wide range of funds, great telephone support, poor research tools

Easy to use. Low quality...

Patrick Fleming ·

Easy to use. Low quality research work by its analysts.

It needs improvement

Benjamin Billiard ·

It needs improvement

3/5

Benjamin Billiard ·

adequate

Graham jelley ·

adequate

No thoughts

Robert Stepney ·

No thoughts

Good

john Ball ·

Good

I use Hargreaves for my...

Robert Cullum ·

I use Hargreaves for my SIPP and ISA. Its platform works well for both.

ok

Richard Pease ·

ok

Fit for purpose

Ian Mackey ·

Fit for purpose

Use as my investment platform...

Richard Pavey ·

Use as my investment platform and allows me to link multiple accounts (wife & children) for easy administration. More costly than peers but worth it for the things I need to use it for.

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