- Good Money Guide experts rate Hargreaves Lansdown highly, awarding it a total rating of 4.9/5. They commend the platform for its excellent customer service, comprehensive market access, and robust research tools, while noting that high execution charges may apply for infrequent traders.
- Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high trading fees and issues related to account management and support, indicating a mix of positive experiences and significant frustrations.
Hargreaves Lansdown Stock Broking Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown Stock Broking across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Thousands of UK and international shares, bonds & funds
- £1 minimum deposit
- No account fee for shares in a GIA
- An established and listed company on the LSE.
Cons
- High execution charges if you don’t deal very often
See full expert review
Our verdict
Hargreaves Lansdown is ranked as our best online stock broker in the UK. It won the 2025, 2024, 2022 and 2021 Good Money Guide award for best full-service stock broker because of it’s capped account fees, market range and research.
Capital at risk
Summary
Pricing: There is no account charge for holding shares. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.
Market Access: Offers RSP access and phone dealing on some of the smallest companies on the London stock exchange as well as a great range of internatinal and main market stocks, funds, and bonds.
Online Platform: They both do exactly what they are supposed to do for long term investors.
Customer Service: This is where HL stands out as a stock broker, it's an actual stock broker instead of just an investing platform so you can talk to someone who knows what they are doing.
Research & Analysis: Some great stock screeners, and a constant stream of market analysis and trading and investing ideas online.
Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,775 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Good
Good
Adequate
Adequate
Easy to use. Rapid response...
Easy to use. Rapid response to questions. Should look at sending emails to announce dividends receiveds and for support.
Cheap, good value.
Cheap, good value.
Convenient
Convenient
Above average platform but lacks...
Above average platform but lacks insightful or any comprehensive tools
Good array of companies to...
Good array of companies to invest in. Good for ISA & SIPP accounts in that the fees are capped per year
X
X
Very good platform for investment...
Very good platform for investment but dealing system needs improving especially for smaller companies
Reasonable service, but mustn’t rest...
Reasonable service, but mustn’t rest on their laurels
Very easy to use very...
Very easy to use very accessible
Just ok
Just ok
.
.
Okay but a little on...
Okay but a little on the expensive side
A bit pricy but systems...
A bit pricy but systems getting better and it works well
Not responsive
Not responsive
Not enough info
Not enough info
5/5
Fees as investment fraction is...
Fees as investment fraction is punishing esp for wealthy investors
A good, solid platform. No...
A good, solid platform. No complaints.