4.6
1,338 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
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Freetrade Customer Reviews & Expert Rating

  • Freetrade is rated highly on Good Money Guide as a low-cost and simple-to-use investment app.
  • Experts rate Freetrade as a strong beginner-friendly investment app offering commission-free trading, simple access to shares, ETFs and ISAs, and good value for new investors wanting an easy mobile experience.
  • Customer reviews, however, are more divided, with some users praising the app’s simplicity and low costs, while others raise concerns about customer support delays, account restrictions and limitations compared with full-service brokers. 

Freetrade Customer Reviews

Tell us what you think of this provider.

Max de la Fargue @ 04/30/2019 01:19

30th April 2019

Friendly, transparent, user experience is great!

Max de la Fargue

Ryan @ 04/30/2019 01:04

30th April 2019

Amazing mobile application, free and fast to use. Couldn’t want much more (other than fractional shares).

Ryan

Akash @ 04/30/2019 01:01

30th April 2019

UI is easy to understand and simplifies the investmenting experience for all

Akash

Monty Moran @ 04/30/2019 12:47

30th April 2019

There’s room for improvement, especially when looking at similar apps like Robinhood. However, the start Freetrade has made is quite incredible and with the available option of no-fees it really is a game changer.

Monty Moran

Freddie Kochnari @ 04/30/2019 12:24

30th April 2019

CouldnÔÇÖt make trading more open and more simple than it does.

Freddie Kochnari

Pete Whitehouse @ 04/30/2019 12:19

30th April 2019

Love this app. Low cost trading. Starting to build up a nice portfolio across multiple stocks. The best out there

Pete Whitehouse

Peter Malheiro @ 04/30/2019 12:16

30th April 2019

Love how easy and simple it is to use. More importantly fees are ultra low or free!!

Peter Malheiro

Johan @ 04/30/2019 12:12

30th April 2019

IÔÇÖm incredibly honoured to call this my broker.Investments are made easy with Freetrade and you can even open an Isa for free.All this add ups to their design and intuitiveness.I will recommend 100% .Thank you for make this possible and affordable for everyone.

Johan

Nick Slade @ 04/30/2019 12:07

30th April 2019

Amazing company. Has changed the way I look at my finances and given me the confidence to invest and make every penny count

Nick Slade

Louis emina @ 04/30/2019 12:05

30th April 2019

The new innovating freetrade account is one of the best brokerage IÔÇÖve seen or used. And the potential is sky high and look forward to the freetrade journey I will experience.

Louis emina

Radu @ 04/30/2019 12:03

30th April 2019

Great app, really love the design and usability of it. I’ve always wanted to invest on the market but never really found a good way of doing.

Radu

Anton Zaytsev @ 04/30/2019 11:41

30th April 2019

The most convenient way to start investing with great customer support!

Anton Zaytsev

Conrad @ 04/30/2019 11:34

30th April 2019

Freetrade is a brilliant platform, bringing investing closer to people in a user-friendly, engaging and fun way. Simple to use, great customer service. 5 Stars!

Conrad

Sam Cookson @ 04/30/2019 11:26

30th April 2019

Excelent trading platform with no fees!

Sam Cookson

Gideon @ 04/30/2019 11:20

30th April 2019

Very simple to use app, with an easy interface to use and options and fess easy to understand.

Gideon

George Chrismas @ 04/30/2019 11:18

30th April 2019

I have been very happy with the user interface and ease of use, it has made reading simple and accessible.

George Chrismas

Charlie Hammond @ 04/30/2019 11:18

30th April 2019

Freetrade is a terrific product with a huge future. Great team behind the company and excited to see what they have in stall!

Charlie Hammond

Grant Clark @ 04/30/2019 11:14

30th April 2019

Fee free share trading – whatÔÇÖs not to like?! A modern, more fruitful and fun way of saving money.

Grant Clark

Michael C @ 04/30/2019 11:12

30th April 2019

ItÔÇÖs very rare to find a Free Investment platform with a great interface and ease to use but FREETRADE have hit a home run on this one. It wonÔÇÖt be long before this app blows up and is the most popular investing app for investors. They have a fair way to go to make the app perfect but for a start up their product is already immense and will only get better!

Michael C

Preischel @ 04/30/2019 11:11

30th April 2019

Freetrade has allowed me to invest in my favourite companies easily and without huge costs. Customer service is great, always get a reply within the app and problem solved.

Preischel

Freetrade Expert Review

Freetrade Won Best Investing App In The 2025 Good Money Guide Awards
Freetrade Review

Provider: Freetrade

Verdict: Freetrade has shaken up the UK retail investment market in recent years. Offering zero commissions on share trades, it has been stealing market share from legacy investment platforms with lower costs and better app functionality.

Is Freetrade a good investing app?

Best Investing App 2025Yes, Freetrade is a great investing app for those with a small amount of money who want a very low-cost way to start investing in UK and US shares and ETFs. As your portfolio grows you can upgrade for better execution and data. It’s most suited to medium and long-term investing.

Freetrade is one of the original and biggest commission-free investing apps in the UK. It now offers, GIAs, ISAs and SIPPs to over 1.5 million UK & European investors. It is possible to have a free account with end-of-day orders and limited stock data. Or you can upgrade to either a “standard” or “Plus” account for tax-efficient accounts, web access, reduced FX charges and most stock data.

Freetrade also won “Best Investing App” in the 2025 Good Money Guide Awards.

Freetrade offers a ‘freemium’ share dealing service and it’s mission is to get everyone investing by making it simpler and more affordable.

Founded in 2016, Freetrade launched its iOS app in the UK in October 2018, and since then it has grown at an impressive pace.

Freetrade’s popularity stems from two key features: commission-free trading for shares and exchange-traded funds (ETFs), and the ability to buy fractional US shares. These features have made investing more accessible and cost-effective, especially for beginners.

It’s worth noting that Freetrade won the 2021 Good Money Guide award for ‘Best Commission-Free Stockbroker’. It also won the 2019 Good Money Guide ‘People’s Choice’ award.

Pricing: 

With Freetrade you can buy stocks with zero commissions.

However, if you’re buying US or European stocks, you’ll need to pay foreign exchange (FX) fees. These fees vary depending on the ongoing plan you choose.

There are three options when it comes to plans. These are:

Freetrade Basic – Free

Freetrade Standard – £4.99 per month billed annually or £5.99 per month billed monthly

Freetrade Plus – £9.99 per month billed annually or £11.99 per month billed monthly

As for how Freetrade’s fees compare to other platforms, they are pretty competitive. But there are lots of variables to consider here including the type of plan you have, the type of stocks you invest in (i.e. UK vs US stocks), and how many trades you make per month.

If you just wanted to buy a few blue-chip UK shares within a General Investment Account, you could potentially pay no fees at all (you would have to pay Stamp Duty on trades).

However, if you wanted to buy and hold UK shares in a stocks and shares ISA, you would be looking at annual charges of at least £59.88.

That’s not particularly high but it can be beaten. AJ Bell, for example, offers an annual charge of 0.25% for ISAs and this is capped at just £42 per year (this doesn’t include any trades).

Market Access: In terms of accounts, Freetrade offers three options, a General Investment Account, a Stocks and Shares ISA and a  SIPP (Self-Invested Personal Pension). But, to open a stocks and shares ISA or SIPP you need to sign up for a premium plan.

Pros

  • Zero commission
  • No fees for a basic account
  • Fractional shares
  • UK Treasury Bills

Cons

  • App only on the basic plan (no desktop)
  • 0.99% FX fee for the basic account
  • Relatively early stage company
  • Pricing
    (5)
  • Market Access
    (4)
  • Online Platform
    (4)
  • Customer Service
    (4)
  • Research & Analysis
    (3.5)
Overall
4.1

Freetrade News

Safe Investments

Is Freetrade Safe?

Yes, you can consider Freetrade to be trustworthy. Freetrade is authorised and regulated by the Financial Conduct Authority (FCA) in the UK. Meanwhile, all Freetrade accounts are covered by the Financial Services Compensation Scheme (FSCS), especially now they are owned by IG. I’ve been following Freetrade since its inception and test out the app every

Read More »
Pros and cons of short selling

Can you short on Freetrade​?

No, you cannot short stocks on Freetrade, but you can still earn money from other people going short as the commission-free share trading platform has a share lending for its customers. Freetrade’s share lending program allows its users to lend out their eligible shares held in either a GIA, a general investment account, or SIPP,

Read More »

Freetrade FAQ

Overall, Freetrade is a good platform that offers a broad selection of investments and very competitive fees and charges. But it’s not perfect. And it’s not going to be the right platform for everybody. As always, the best platform for you will depend on factors such as the size of your portfolio, the investments you like to own, and the extra features you are looking for.

Freetrade is an independent, privately-owned company.

No. While Freetrade offers zero commissions on trades, you still need to pay Stamp Duty, FX fees, and annual charges (if you choose a premium plan).

When you buy UK stocks with Freetrade, the company deducts Stamp Duty at a rate of 0.5%. This does not apply to investment trusts or shares listed on AIM.

The minimum investment with Freetrade is currently £2.

Yes, it does. But you can only access this with a ‘Plus’ account.

There is always investment risk when you buy shares or ETFs. So, if you trade through Freetrade, it’s possible that you could lose money. However, the platform itself should be regarded as safe. It is regulated by the FCA, and accounts are covered by the Financial Services Compensation Scheme (FSCS).

With Freetrade, customer assets are held in ring-fenced accounts. So, if the company goes bust, your assets will be returned to you or transferred to another broker. If you hold cash with Freetrade, you will be covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.

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