CMC Connect (Prime Brokerage) Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 237 customer reviews and our expert analysis

  • Experts rate CMC Connect highly, awarding it a total rating of 5.0/5 across key criteria such as pricing, market access, and customer service. They highlight its robust multi-asset execution capabilities and advanced trading technology, noting the seamless integration of execution and financing solutions for institutional clients.
  • Across 237 user reviews on Good Money Guide, averaging 4.2/5, customers frequently commend the platform's ease of use, efficient trade execution, and responsive customer service. Many users appreciate the competitive spreads and the reliability of the trading platform, while some suggest improvements for the mobile app's user experience.

CMC Connect (Prime Brokerage) Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated CMC Connect (Prime Brokerage) across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0
See full expert review

Our verdict

CMC Connect provides institutional clients with multi-asset liquidity, trading technology, and execution solutions. Their platform supports derivatives, FX, equities, and algorithmic trading via APIs or white-label solutions. Clients include banks, brokers, hedge funds, and family offices. CMC’s technology enables seamless global market access with advanced reporting, clearing, and risk management.

Prime Services

  • Bespoke Trading Technology
  • Multi-Asset Liquidity & Connectivity
  • Custom Reporting Solutions

Customer Types

  • Banks
  • Hedge Funds
  • Family Offices

Trade execution

CMC Connect provides institutional multi-asset execution, combining electronic market access with trading-desk support. Its Prime Services offering includes global cash equities, ETFs and synthetic single-stock exposure, with DMA and smart order routing across exchanges, MTFs and other liquidity venues. Trading is available through FIX connectivity or CMC’s institutional platform.

Cash prime brokerage

CMC Connect’s Cash Prime Brokerage combines execution and financing for institutional clients trading physical equities and ETFs. Clients can access global cash equity markets using DMA and smart order routing, with post-trade support integrated into the service. The offering is designed for institutions wanting execution and prime financing within one environment.

Synthetic prime brokerage

CMC Connect provides Synthetic Prime Brokerage for institutions wanting synthetic exposure rather than owning the underlying securities. Its offering includes synthetic single-stock exposure alongside financing and execution infrastructure. This can give hedge funds a way to establish leveraged long or short equity exposures while consolidating their trading through CMC’s institutional Prime Services platform.

Financing solutions

CMC Connect’s expanded Prime Services offering combines flexible financing with execution and post-trade support. Financing is available alongside both cash and synthetic prime brokerage, allowing institutional clients to structure equity exposure according to their strategy. The material provided does not specify financing rates, margin methodology or securities-lending terms.

Direct market access

CMC Connect provides DMA to global cash equities and ETFs, enabling institutional clients to access trading venues electronically. Orders can also use smart order routing across exchanges, MTFs and other liquidity venues worldwide. Connectivity is available through FIX or CMC Connect’s own trading platform, supporting institutions that want automated electronic execution.

Futures & options

CMC Connect provides futures and options trading across 27 exchanges, with direct electronic access to trading venues. Clients can trade through CQG and TT, with position monitoring and cash-management facilities. Its trading desk can also provide account support and voice-broking execution for institutional clients and eligible professional individuals.

Liquidity

Liquidity provision is a core part of CMC Connect’s institutional offering. Its infrastructure provides access to multiple asset classes and global trading venues, with smart order routing helping clients access available liquidity across exchanges, MTFs and other venues. CMC positions the service for banks, brokers, hedge funds and family offices.

Trading technology and connectivity

CMC Connect provides multi-asset institutional trading technology through API connectivity, FIX, its own platform and white-label solutions. CMC says it has invested more than £100 million in technology, with its infrastructure designed to give institutional clients a single connection through which they can access global markets and multiple asset classes.

Reporting

CMC Connect provides custom data delivery designed around clients’ regulatory, performance and risk requirements. Reporting forms part of its wider institutional technology offering alongside execution, connectivity and liquidity. The information provided does not detail specific portfolio analytics or reporting tools, so I wouldn’t position this as being as extensive as IBKR’s disclosed reporting suite.

Client support

CMC Connect provides institutional support through local teams and its trading desk, with 24/5 support available through its international network. Clients can receive assistance with implementation, account management and voice execution. CMC Connect works with banks, brokerages, family offices, hedge funds and dealing desks across its institutional business.

Customer reviews for CMC Markets

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 237 reviews

  • Excellent52%
  • Very good22%
  • Basic18%
  • Poor6%
  • Bad2%
Read customer reviews

excellent company

Hernan Botero ·

Everything, from data sharing to information sharing to ideas to trade. Really good provider. I love it.

Let not mobile app close it self

Mohamed Ali ·

You can close all your positions at one -- one click

Excellente

Ferdinand Maligsay ·

Customer service

Extremely efficient

Balogun aiye II ·

Excellent trading platform

Efficient

Adrian Akers ·

Tight spreads

Customary

Augustus Duodu ·

Available anytime you need assistance, their educational videos are explanatory

trustworthy

joe wasley ·

market price action accuracy and response, good spreads, very easy to use, quick withdraw and depositing

easy

kenny lane ·

Makes trading easy

Good

Kevin Willington ·

Everything, good customer facing service .

transparent

Kevin Spencer ·

very easy to use interface, most competitive spreads also on futures

Efficient

Terry Johnson ·

Gives in formation

Efficient

Stephen Morgan ·

Web Platform works very well

easy and clear data

Mark Lewandowski ·

Presents the information in a clear way and loads of charts and analysis tools

Don't Play games like IG Markets and other providers

Naweed Mahmood ·

CMC Markets does a number of things exceptionally well. The app is consistently reliable and always available when you need it, which is crucial in fast-moving markets.

One standout feature is how quickly prices become available. For example, when Sunday trading opens, CMC Markets provides pricing almost immediately, whereas other platforms can take several minutes before showing any market activity. That early access can make a real difference.

Another major advantage is the flexibility in position sizing. CMC allows you to take very small positions, unlike some providers that enforce larger minimum contract sizes. This gives you much better control over your risk, which is especially important when trading CFDs and other leveraged products. It makes the platform more accessible and, in my view, safer for managing exposure.

Overall, the combination of reliability, speed, and flexibility makes CMC Markets stand out from many other providers.

Very good

Abid Hussain ·

Really good

Very efficient and been using them for years

Ayodeji John Osibona ·

Customer service and execution very precise and no issues over the years , satisfied customer

Reliable

Richard Sharp ·

Ease of execution of trades. Simple to amend trades.

Excellent Service

Richard Blythin ·

Great trading platform and a wide range of products

Professional

Paul Gobin ·

I always find that CMC customer service always find a solution to any problems i have - this enhances my day to day CFD trading experience.

Excellent broker - used for 10yrs

Malte Schaft ·

I've been using CMC Markets for the last 10 years

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