3.8
125 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

City Index Customer Reviews & Expert Rating

  • City Index long-established UK spread betting and CFD broker offering thousands of markets, strong analytics tools and competitive pricing for active traders.
  • Experts rate City Index highly for its advanced trading tools, performance analytics and wide market range, with awards including Best Spread Betting Broker 2025 and strong ratings across pricing, platform and research.
  • Customer reviews on Good Money Guide are more mixed, reflecting generally good experiences but with some variability compared to top-rated competitors.
  • 69% of retail investor accounts lose money
Tell us what you think of this provider.

reliable

25th March 2026

City Index excels at delivering a fast, intuitive trading experience with strong research tools and consistently tight spreads. Their platforms are stable, user‑friendly, and backed by excellent market analysis, making it easy for traders to execute quickly and confidently

Mathilde Kubi

Innovative, and very helpful.

13th March 2026

Option margining is very good including showing indicative prices for markets that are closed. This keeps account p&L stable and margin is very stable.

I RR

Great platform

26th February 2025

Great platform that is quick and easy. Staff are very professional and helpful.

Doug Rowe
Verified

Efficient execution

23rd February 2025

spread

Malcolm Ransome
Verified

Tradeview Charts

23rd February 2025

Quick trading. Still learning site. Nice clean charts. No gripes.

Garry Cull

Easy to navigate and reliable Trading platform

23rd February 2025

I have been with city Index since 2008 and have both CFD and Spread Bet accounts. Both Webtrader and mobile app have been getting better over the years. My main criteria when trading has always been simplicity and speed of trading platform which City Index provides. Also flexibility of of being able to log on to more then one device at anyone time. I have always been provided excellent service by City Index whenever I had queries.

Pareskumar Shah
Verified

Happy customer

22nd February 2025

We have been with City Index since the days of Finspreads. We have generally made money and sometimes lost money. The pay in system is instant and the draw down system does take a few days due to the legislation regarding money laundering. I have never had a problem with City Index in over two decades. Oh and they answer phone calls.

Clifford Joseph Barber

Best personalised service

21st February 2025

I like the personalised service and ability to speak to someone if there are issues. Margin management is good too.

A N
Verified

Good customer service

21st February 2025

The customer service is very effective and efficient, and money management is top-notch.

Withdrawing money from the platform to your account is superb and no time-wasting.

Raphael
Verified

Best SpreadBetting company I have found

21st February 2025

I have a spreadbetting account and I am very satisfied with it. I particularly like the charts they offer. Execution has also been fast as well. The only criticism I can give is that very often the trading platform is updated over the weekend, but there is no notification anywhere as far as I know as to what the update actually is. Usually I have no knowledge of what the update actually is. This review is for the trading platform run in a web browser, I have never used the mobile phone App.

Peter Growns
Verified

Effective performance

21st February 2025

Quick actions performed. Good management of money. Only small amounts of money need be risked.

A. Malik

Everything works

21st February 2025

Trouble free App, Secure platform . Competent Help and backup assistance when required

Peter

Superb customer oriented organisation.

21st February 2025

City index is a superb customer oriented organisation for spread betting. Excellent access to professionals, a versatile platform (and mobile app), and most of all, stable and reliable pricing especially during times of market turbulence.

Michael J Ezra

Fast transaction

21st February 2025

I have a private forex account.

All transactions are executed instantly and accurately.

Never had a problem with delays.

On most occasions the price you ask for is the price you get.

Have tried other brokers and City Index have always been the best.

Nigel Peckham

My Trading Platform

21st February 2025

Professional and helpful people.

Great platform

Dr Mark Oberg-Brown

Webinar

21st February 2025

I have a trading account with City Index .

I have always been happy with them but now that they have started the webinars they are even better .

Robin Hill

High risk trading

21st February 2025

Able to high risk trade without worrying about being scammed

D

My trading platform

21st February 2025

Good and professional people. Very clear platform.

Dr Mark Oberg-Brown

Excellent service

21st February 2025

Spreadbet account. Never had any issues with City Index. First Class platform.

Marshall Jarman
Verified

Very good – easy to use platform, couldn’t ask for better.

21st February 2025

Spreadbetting.

J M Jones
Verified
  • CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
70% of retail investor accounts lose money when trading spread bets and CFDs with this provider.
Scroll to Top