AJ Bell Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 1,104 customer reviews and our expert analysis

  • Experts commend AJ Bell Stocks & Shares ISA for its comprehensive investment options, highlighting its low fees and strong performance across various criteria, including pricing and customer service, all rated at 5.0/5. The platform is particularly noted for its user-friendly interface and extensive market access, although high phone dealing charges are mentioned as a drawback.
  • Across 1104 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, reliable customer service, and transparent fee structure. Many users appreciate the app's functionality and the variety of investment options available, while some express concerns about occasional platform stability and the need for improvements in the app's user experience.

AJ Bell Stocks & Shares ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated AJ Bell Stocks & Shares ISA across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Pick your own shares, funds and bonds or use their investing ideas
  • Low ISA account fees capped at Β£2.50 a month for shares
  • Lots of account types

Cons

  • High phone dealing charges
See full expert review

Our verdict

AJ Bell won the Good Money Guide Award in 2024 for β€œBest Stocks and Shares ISA” for its low-cost online investing platform for the UK DIY investor where you can invest stocks in more than 20 markets, over 4,000 funds, ETFs, and bonds.

How does AJ Bell's ISA work?

AJ Bell's ISA is a stocks and shares ISA which means that you are invested in the stock market. AJ Bell does not offer cash ISA like Hargreaves Lansdown do with their Active Savings product. However, AJ Bell do pay interest on uninvested cash so if you want to keep some money outside the risks of the stock market you can earn interest on your cash.


Fees: AJ Bell charges 0.25% of the value of your portfolio for their ISA. But, share account fees are capped at Β£3.50 a month. Dealing costs are Β£1.50 for funds and Β£5 for shares but drop to Β£3.50 where there were 10 or more online share deals in the previous month.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,104 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good, straightforward

Andrew James Β·

Good, straightforward

Ok

Liam mcquaid Β·

Ok

Good value, investments are limited

Jon whitehead Β·

Good value, investments are limited

Reliable investment platform

Dr Barry Michael Chopping Β·

Reliable investment platform

Cost are very reasonable and...

Robert McEvoy Β·

Cost are very reasonable and choice of shares is very good

Easy to use, efficient investment...

Andrew Counsell Β·

Easy to use, efficient investment platform, responsive customer service. Rarely any issues.

Good

Ian Wright Β·

Good

ok

colin brewer Β·

ok

Good quality

Frank Campbell Β·

Good quality

Excellent service; a little on...

James Alastair Kendall Β·

Excellent service; a little on the expensive side with average coverage of international stocks

Pretty good online broker, share...

Simon Hilton Β·

Pretty good online broker, share dealing costs have reduced as well

Cost effective

Damien McCaffrey Β·

Cost effective

Full range of products; excellent...

Will Stageman Β·

Full range of products; excellent support; reasonable fees.

Good

Nik searle Β·

Good

Competitive fees, not always easy...

Kamaljit Singh Β·

Competitive fees, not always easy to use App and website

Good investment. Good returns....

Janet Schulz Β·

Good investment. Good returns. Reasonable fees.

I think AJ BEll is...

Wayne Baitson Β·

I think AJ BEll is a good invest platform. With many newsletters to help you on the journey..

OK not as easy as...

Terry Young Β·

OK not as easy as dodle

Good value but research tools...

Robert Enticott Β·

Good value but research tools more limited and platform more difficult to navigate

ok

jeremy greenwood Β·

ok

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