- Experts highlight Trading 212 as a strong platform for commission-free investing, particularly praising its low fees and high interest rates on cash. However, they caution that the inclusion of high-risk CFD trading may mislead inexperienced investors, suggesting a need for careful consideration before engaging with such products.
- Across 4 user reviews on Good Money Guide, averaging 3/5, users frequently commend the platform’s ease of use and attractive interest rates on uninvested cash. However, there are significant concerns regarding customer service, with multiple users reporting difficulties in account verification and communication, which detracts from the overall experience.
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Customer Reviews
Customer Service is non existent
I would not recommend this app. I wasn’t able to give less than one star. I changed my phone and was asked verify my account again. This proved impossible and I am continually asked to upload my passport and photo. I’ve not been able to access my account for three weeks. Customer service is appalling – bots responding to you! I’ve now messaged and asked them to return my money and close my account. Lesson learned – I’ll stick with Aviva – at least you can speak to a human!
Simple, intuitive, safe
I started with a small amount with a growth and dividend strategy. I am now gaining over 10 percent growth and dividend reinvestment yearly. It is easy to use and although there is potential to lose. The new ai features and managed pies make it easy to start investing. Highly recommended. You can use my invite code for free shares, minimal investment.
Gux23cSk
An easy to use platform with no fees for ETF trading and good interest rates on uninvested money
I’ve been using Trading 212 for a year now.
They offer 5.2% interest on un-invested cash for sterling.
They are FSCS registered which means they are subject to inspection, are held to good practices and loss of cash will be compensated up to £85,000
The investor owns their ETFs so if Trading 212 goes under the ETFS will not be lost.
Trading 212 do not charge fees for trading ETFs.
They have exceptionally low Fx rates. The lowest I have seen.
Their graphical interface could do with some improvement, but it is as good or better than their close competitors.
Help is from the forum, which has active staff support, or by email. The latter often gives same day responses and the quality of the support is high.
I have used three platforms of this type and Trading 212 is the best by some margin.
Communicating with Trading 212
Communicating with Trading 212 is a nightmare, NO phone communication is available its only email and live chat. I haven’t used a live chat in this form. When you send a message it may take an hour or half a day or maybe in the afternoon you may get a respond. And if you reply to that message no one knows when will you get a response. Come on we are in 21st century. So this is something very serious and before you join to Trading 212 please consider this matter. If this continued I will be leaving as well.
Expert Review & Rating
Trading 212 lets you invest commission free, but don't get carried away with CFDs
Provider: Trading 212
Verdict: Trading 212’s pedigree comes from trading CFDs, however recently they have branched out into more longer-term investment products. Trading 212 generally gets quite good feedback in our awards survey, plus they are known for running very good promotions as an incentive to get people to open new accounts. These are often free share giveaways, refer a friend offers or high interest rates on uninvested cash on account.
Is Trading 212 a good investing app?
Trading 212 is great for investing and saving as fees are low and interest rates are high. It has a highly rated app and online trading platform offering commission-free stock, ETF, and CFD trading, fractional shares, practice accounts, educational resources, and market analysis tools, regulated by the FCA. But there are downsides, which you should be aware of before opening an account with Trading 212.
Why do some people think Trading 212 is bad?
Trading 212 can be bad because it offers high-risk leverage products like CFDs alongside an app that is aimed at new and inexperienced investors. That is the answer to the question you may have asked if you’ve stumbled onto this page because you are looking for reasons not to trade with Trading 212.
But Trading 212 is not a bad investment platform, there are just some bad points about it. I’ve worked in financial marketing for 20 years and if you are going to praise a product, you also have to list it’s cons. Be balanced, as compliance would say. This is even despite the fact that they are offering a massive 5.2% interest on cash held in an investment account with them. It’s clearly a loss leader, but one thing Trading212 are good at is promotions to get bums on seats.
In fact, when we didn’t include Trading 212 in our 2020 Awards survey, there was outrage on their community forum. So one of the things that they are obviously good at is customer service and giving people what they want. I’ve noticed that a lot of free investing apps have developed an almost cult-like status.
We’ve also covered them a bit when we looked at whether free stock broking is here to stay and they also get a mention in our guide to fractional shares. Both are two massive positives for the industry because the cheaper it is to invest the more people will do it. And, if you can’t afford to spread your risk across a few different companies when a single Tesla share costs $267 giving people the ability to just dip their toe in and buy $50 of five shares instead of just one means people can diversify.
But there are two things that don’t sit well. Every time I flick on social media, I see a lot of “investment gurus” saying that to start investing you should buy an S&P 500 tracker with an app, and a lot of tag, or link to Trading 212.
Which is fine, because that’s actually not bad advice. An SPX tracker is a good way to invest in a diverse range of 500 of the largest listed companies in the US. And Trading 212 certainly has a good low-cost offering for new investors.
The other is their free share offer. Which again on the surface is fine. It’s an incentive for opening an account. But I was having a chat, a rather lively one with a friend the other day about, how free offers encourage the wrong type of investing. The investing for investing’s sake.
I see his point. You shouldn’t invest if you can’t afford it. But then again, can you afford not to invest?
Because when it comes to investing, the earlier you start the better chance you have at making money in the long run.
And if you get cross-sold into a CFD account and lose money trading, what’s worse? Not having started on your investing journey at all and waiting till you hit 40 to start investing. Or, getting carried away a bit and thinking there is easy money to be made in the markets in your 20s, then learning your lesson quickly.
And realising that you should stick the the fundamentals because good things, sometimes take time.
Whether you think that Trading 212 is “bad” is another matter and we want to know what you think. It all goes towards helping people make more informed decisions about where to trade and invest.
Is Trading 212 safe for trading, investing & ISAs?
Trading 212 should be considered a safe investment platform and app for UK customers as they are regulated by the FCA and have to adhear to specific capital requirement conditions and treat customers fairly. But, as will all investing it is possible to lose money when investing or trading through them, so you should not consider your investment decisions as risk free, especially if you are trading CFDs which are very high risk.
Is your cash money safe in a Trading 212 ISA?
A reader recently wrote in to Good Money Guide concerned about the safety of their savings in a Trading 212 cash ISA, so personal finance expert Laura Miller investigated.
Concerns about safety
I am not a risk taking investor – I just research where my old age funds are best invested at no risk.
Obviously the T212 no risk ISA is attractive and I get that it’s a loss leader to try and draw you into the higher risk investments. I liked your YouTube article on T212. I like T212’s app & their approach is refreshing, but…
As T212 are saying the ISA monies are FSCS covered as are held in/across the banks they reference to, I wanted to know (preferably in a nutshell) – if they are not directly recognised by the FSCS how do we or indeed the FSCS know where the monies are held in the unlikely event things go awry with T212?
I emailed T212 with that question and I got a generic response reflecting the generic FSCS spiel. So for me I held back from putting or transferring ISA monies to the ISA account I had opened and opted for Paragon as a safer bet.
Wonder if there is a simple answer to this reticence on my part where I just lack knowledge or whether it’s an issue that others are asking.
Appreciate a view from you.
How your funds are protected at Trading 212 – It’s more complicated than you think…
Let’s look first at what Trading 212 – also known as T212 – says about how your money is protected.
Its website says customers’ money – cash and investments – is held in client money bank accounts at some of the world’s largest banks – and kept completely separate from T212’s own bank accounts.
Customer money is ring-fenced and there are legally binding agreements that your money belongs only to you and no one else.
In terms of investments with Trading 212, these are held at Interactive Brokers – the largest electronic trading platform in the United States by number of average daily trades.
Invested money is ring-fenced and held in a pooled account, completely segregated from T212’s own assets.
So if T212 fails, Interactive Brokers just gives you back your invested cash it has been holding.
Your question, however, was about T212’s cash ISA.
Currently a market leader paying 5.2% interest, if there really is no risk to your capital Trading 212’s cash ISA looks like a very good deal.
You specifically asked about how much protection you would have from the Financial Services Compensation Scheme (FSCS) if you moved money into a T212 cash ISA and T212 went bust.
So I asked the FSCS.
It told me if Trading 212 failed is not covered itself for deposits – which is how a cash ISA is categorised – though it is covered for investments up to £85,000.
However, the FSCS points out T212’s cash ISAs are held with various different banks that are protected by the FSCS – if those banks failed, the FSCS would cover monies up to £85,000 held in the cash ISAs.
The FSCS says the best way for customers to find out exactly which banks hold their T212 ISA money is by asking T212 directly.
They can then check the deposit bank T212 uses and how much of their money is FSCS protected by entering the details into the FSCS Bank and Savings Protection Checker tool: https://www.fscs.org.uk/check/check-your-money-is-protected
Internal teams at the FSCS will know where firms like Trading 212 hold customer money, but that isn’t something the compensation body publishes publicly.
T212 itself gives two examples of banks where it holds client cash, Barclays and JP Morgan, both financial services giants and unlikely to fail – though you’d be FSCS protected if they did.
The response from the FSCS chimes with what T212 says on its website.
If the banks where T212 holds your money fail and they are unable to return your cash, the FSCS can award up to £85,000 in compensation per bank.
It is worth remembering, however – and to its credit T212 points this out – the £85,000 limit applies to the total amount of money you hold at any specific bank, whether it is deposited by Trading 212, other providers, or you.
So for example, if you hold £85,000 of your own money at Barclays, any money you have with Trading 212 also held at Barclays will be above the FSCS protection threshold – and so therefore not covered.
The percentage of your cash held at each bank is listed in the interest on the cash tab in the T212 app.
You asked for clarification in a nutshell – in short a cash ISA with T212 is FSCS protected up to £85,000 in the event the firm fails. But if you do open a T212 cash ISA you should check which bank it is using to hold your cash, so you don’t exceed the FSCS protection per bank threshold of £85,000.
Trading 212 debit card expands to 20 EU countries
Trading 212 is set to bring its debit card to 20 countries in Europe. For the new card, the trading and investment platform has partnered with US-based issuer Marqueta, which provides services including fraud prevention tools to flag high-risk transactions.
It comes around a year after Trading 212 first launched the multi-currency debit card in the UK market, issued by Paynetics UK, which offers 0.5% cashback on spending up to £20 a month.
The card also offers foreign exchange at the interbank rate, with no mark-up or fee. Other UK investment apps which offer a debit card include Revolut and eToro, though these do not appear to offer cashback on payments under their standard terms.
Trading 212 has been headquartered in the UK since 2013, nine years after it was founded in Bulgaria.
Among the highlights of the app include that it offers fractional shares, zero commission trading and free shares for new users.
The firm also offers a Cash Individual Savings Account and a Stocks & Shares ISA, the latter of which only charges 0.15% on foreign exchange conversions and 0.7% for deposits above £2,000.
The firm also offers one of the best interst rates on uninvested cash currently available at 4.35% (as of 19/05/2025).
This has to be enabled through the app, as will place your cash in qualifying money market funds and banks.
Crypto on Trading 212
In 2024, the company received a cryptocurrency license in Cyprus but has yet to reveal if it has further plans to enter this space.
No pensions or SIPPs on Trading 212
Trading 212 is not currently authorised by the FCA to offer SIPP or private pension accounts to retail investors in the UK.
Pros
- Fractional shares
- Zero commission trading
- Free shares when you start investing
Cons
- CFD trading mixed with investing
- Relatively new company
- Pricing (5)
- Market Access (4)
- App & Platform (5)
- Customer Service (4.5)
- Research & Analysis (4)
Overall
4.5Leave A Review
Tell us what you think of this provider.
Trading 212 Alternatives
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|---|---|---|---|---|---|---|---|---|---|
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| Lightyear Review: Voted Best Investing App 2026Provider: Lightyear Verdict: Lightyear is one of the better free investing apps as it provides access to US stocks and local markets with FX fees as low as 0.1%. Lightyear is a new investment app that offers low cost investing in UK, European and US shares. The company was founded by one of the first Wise (Transferwise) employees, Martin Sokk with a similar objective of making investing as cheap and easy as possible. Is Lightyear Good for Investing? Lightyear was voted best investing app in the 2026 Good Money Guide Awards and is a simple and approachable way to invest in stocks and ETFs without unnecessarily large fees. A very well-designed low-cost investing app with discounted FX charges, limit and recurring orders for investing in local and international markets. Special Offer: Sign up with the code GOODMONEYGUIDE to get up to £100 in fractional share to your GIA. 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| Moneyfarm Digital Wealth Management ReviewProvider: Moneyfarm Verdict: Moneyfarm is a digital wealth manager that aims to make personal investing simple and accessible. It was launched initially in Italy in 2012 by Italian bankers Paolo Galvani and Giovanni Dapra and entered the UK in 2016 and has big-name financial backers such as Allianz Global Investors, Cabot Square Capital, United Ventures and Poste Italiane. Is Moneyfarm any good for wealth management? Yes, Moneyfarm is more of a digital wealth manager rather than a robo-advisor as the portfolios are put together by investment managers, rather than automatically. The automation, as it were, is fine-tuning your portfolio to match your risk/reward choices. Unlike with other robo-advisors, with Moneyfarm you can also top up your portfolio with individual shares and ETFs. Fees: Moneyfarm charges 0.75% to 0.6% up to £100k then 0.45% to 0.35% over £100k. Moneyfarm investing account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%. Market Access: You can invest in 7 pre-made portfolios, but also (unlike a lot of other digital wealth managers and robo-adviors) also buy individual shares, ETFs, bonds and mutual funds online. It’s a bit of a shame you can’t buy US stocks, But Moneyfarm is best really for setting up regular investments in a GIA, ISA or SIPP, then letting them grow over time without too much tinkering and speculating on Tech stocks. App & Platform: It’s really easy to use, plus it puts you through your paces to make sure you understand what you are investing in. Apparently, my Moneyfarm investor profile is “pioneering”, which means I want to take on more risk for potentially better returns. Customer Service: This is mostly online as you’d expect but solves all issues – I’ve had some good calls with Moneyfarm about how its products work over the years, and its people really know their stuff. If you want to find out more about the ethos, you can read my interview with the CEO Giovanni Daprà on how they are so much more than a robo-advisor. Research & Analysis: Not much to speak of other than a few guides, but that’s ok, as I don’t really want Moneyfarm spamming me with stock trading ideas. Pros
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Overall4.3 | |||
| GMG Rating | Customer Reviews 3.9 (Based on 16 reviews) | GIA Annual Fees £0 | Dealing Commission £0 | See Offer Capital at risk | Features:
| CMC Invest General Investment Account Expert ReviewProvider: CMC Invest General Investment Account Verdict: The GIA from CMC Invest lets you invest in major UK shares, US stocks and ETFs without having to pay commission when you deal. The app is free to use when investing in a general investment account with the Core plan. But you can upgrade to a Plus account which includes a flexible stocks and shares ISA, access to UK mid-cap shares and a USD wallet. There's also a Premium option that gives you access to a SIPP. CMC Invest cut the fees for Plus and Premium in 2025. Is the CMC Invest General Investment Account Any Good? If you are just starting out investing, then CMC Invest is a good general investment account (GIA) for some longer-term investments. But, if you are an established and experienced CMC Markets customer you may find the CMC Invest offering too basic. Better options for sophisticated investors would be Saxo, or Interactive Brokers. Investments: Shares & ETFs Minimum deposit: £0 Account types: GIA, ISA Account charge: £0 – £10.99 per month (Premium previously £25 a month) Dealing fee: £0 Fees: General investment accounts are commission and fee free. ISA accounts cost from £6.99 a month and are included in the Plus plan. For US shares there is a conversion fee of 0.39%-0.99% depending on your account. Investing Platform: CMC Invest’s app gives you access to major stocks, and has a screener to help search for potential investments. Pros
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Overall4.4 | |||
| GMG Rating | Customer Reviews 4.6 (Based on 2,571 reviews) | GIA Annual Fees 0.6% | Dealing Commission £0 | See Offer Capital at risk | Features:
| Wealthify General Investment Account Expert Rating & Review: Updated 18/08/2026Account: Wealthify General Investment Account Description: Wealthify is a robo-advisor that lets you invest in a portfolio of investments from the UK and overseas or you can choose an ethical investment plan made from a blend of environmentally and socially responsible investments. Plus they are owned by Aviva. However, the high minimum deposit when opening an account may put smaller investors off. Is Wealthify’s GIA a Good Investment Account? Pricing: It costs 0.6% to start investing with Wealthify, which is one of the cheapest robo-advisor GIA fees. There are also investment costs of, on average, 0.14% for original plans and 0.46% for ethical plans. Market Access: You can’t buy individual shares or ETFs with a Wealthify GIA, so it’s great for people that just want a basic fund to invest in on a regular basis. You can choose from the original or ethical plans and then set how much risk you want to take. Basically the more risk you take the more stocks (instead of bonds are allocated to your portfolio). It’s a bit annoying that you can’t see easy what each plan contains, but there are fact sheet details tucked away in the FAQs. But essentially, if you want better returns and are prepared to take on more risk it’s about 75% stocks in the adventurious original plan. If you are a cautious investors about 80% of your money is in money market funds (income generating investments) and cash. You can see the breakdown of the portfolios below as of 25/2/26. App & Platform: Very easy to use on both app and desktop. Wealthify’s investment platform lets you fine-tune your portfolio based on risk, and shows you good visuals of what it may be worth in the future. The user interface is slick, offering you options for setting investment amounts, monthly investment amount and your investment style. Customer Service: Great customer service from realy people based in Wales. Research & Analysis: Not really much analysis from Wealthify, but then again if you are a set and forget investor you don’t really need it as the investment team at Wealtify regulary update the plans and portfolios to ensure they are balanced and risk appropriate. There are some quite funny YouTube videos that explain the market, and the odd instagram post with market updates. Is your money safe with Wealthify? Yes, as with all general investment accounts are authorised by the Financial Conduct Authority (FCA), if Wealthify were to go bust, your funds would be protected by the Financial Services Compensation Scheme (FSCS) up to £120,000. However, your money is not safe from the plans going down, with investing there is always a risk, but without risk there is no reward. Pros
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Overall4.5 | |||
| GMG Rating | Customer Reviews 4.6 (Based on 1,374 reviews) | GIA Annual Fees £0 | Dealing Commission 0.05% | See Offer Capital at risk | Features:
| Interactive Brokers General Investment Account Review: Excellent low-cost investing and tradingAccount: Interactive Brokers General Investment Account Description: Interactive Brokers’ (IBKR's) GIA is aimed at sophisticated investors, and offers access to derivatives, options, and futures. The platform is one of the cheapest across all asset classes. Capital is at risk. Is IBKR's GIA a Good Account? IBKR’s GIA is its “universal account” that lets you invest in all asset classes via shares, CFDs, futures, options or funds. The account is excellent for sophisticated investors who want to manage their own portfolios with complex order types. It’s ideal for active investors who need access to a wider range of investment products like derivatives, options, and futures. IBKR is also one of the cheapest investment platforms across all asset classes, as it was built on offering electronic discount brokerage. Fees There is no account charge for general investment accounts at IBKR. When you buy and sell shares minimum dealing commissions are £1 in the UK or 0.05% of the deal size. Special Offers IBKR clients can earn $200 for each qualified referral while giving their friend the opportunity to earn up to $1000 of IBKR stock. What is IBKR’s Platform Like to Use? The investment platform is a slimmed-down version of its exceptional desktop trader station. For investing it gives you a good overview of shares and funds. Pros
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Overall5 |
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.