69% of retail investor accounts lose money
- Experts rate the StoneX Trading Platform highly, awarding it a total rating of 4.9/5. They commend its extensive market access, competitive pricing, and user-friendly interface, which is suitable for both beginners and experienced traders. Notable features include Performance Analytics and trading signals, although the platform lacks direct market access and investment accounts.
- Across 125 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's reliability, fast execution, and excellent customer service. Many users appreciate the intuitive design and the wide range of markets available, while some express concerns about system reliability during critical trading moments and the high overnight charges.
StoneX Trading Platform Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated StoneX Trading Platform across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Trading Signals
- Performance analytics
- Wide range of markets
Cons
- No DMA
- No investing account
See full expert review
Our verdict
City Index's platform won has best trading app in our 2024 awards for their added value. The trading platform has grown considerably since the acquisition of Gain Capital by StoneX and includes some excellent added-value features like Performance Analytics and trading signals. When I was testing the trading platform, there were enough signals to discover some additional trading opportunities I wouldn’t have otherwise come across.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
Is City Index a good trading platform?
Yes, on City Index’s trading platform, you can trade more than 13,500 markets, including 40 equity indices, over 10,000 UK and international shares and ETFs, 19 commodities, and 183 FX pairs. This means they offer more markets than most of the other online trading platforms regulated by the FCA in the UK.
Founded in 1983 City Index has a solid and longstanding presence in online trading; its trading platform is a genuine rival to IG and CMC Markets. In major UK markets, City Index pricing is competitive and often market-leading, but can be expensive for Asian markets.
City Index’s free desktop trading platform is web-based, so there is nothing to download you simply log in and trade on your internet browser. You can create and customise your own workspaces and layouts, adding quotes, charts, news and trading signals. However, you can also use City Index’s Market 360 feature to create a top-down view of an instrument in a single click, which contains charts, quotes, news and product information all in one place.
You can trade or place limit orders directly from a chart or you can click on the bid-ask quote at the top of the page in the 360 view. You can instantly access technical analysis, calendars, and newsflow by clicking on the market analysis, but one of the trading platform’s stand-out features is Performance Analytics which provides constantly updated reports on how to improve your trading, based account history.
Overall, the City Index trading platform is very intuitive to use and it has a clean, clearly laid out interface making it suitable for beginners who want a simple platform with trading signals. It is also advanced enough for experienced traders executing large orders and needing post-trade analytics or voice brokerage as backup.
What does the City Index trading platform look like?
Customer reviews for StoneX Trading (Formerly City Index)
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 125 reviews
- Excellent41%
- Very good25%
- Basic18%
- Poor10%
- Bad7%
Read customer reviews
reliable
City Index excels at delivering a fast, intuitive trading experience with strong research tools and consistently tight spreads. Their platforms are stable, user‑friendly, and backed by excellent market analysis, making it easy for traders to execute quickly and confidently
Innovative, and very helpful.
Option margining is very good including showing indicative prices for markets that are closed. This keeps account p&L stable and margin is very stable.
Great platform
Great platform that is quick and easy. Staff are very professional and helpful.
Efficient execution
spread
Tradeview Charts
Quick trading. Still learning site. Nice clean charts. No gripes.
Easy to navigate and reliable Trading platform
I have been with city Index since 2008 and have both CFD and Spread Bet accounts. Both Webtrader and mobile app have been getting better over the years. My main criteria when trading has always been simplicity and speed of trading platform which City Index provides. Also flexibility of of being able to log on to more then one device at anyone time. I have always been provided excellent service by City Index whenever I had queries.
Happy customer
We have been with City Index since the days of Finspreads. We have generally made money and sometimes lost money. The pay in system is instant and the draw down system does take a few days due to the legislation regarding money laundering. I have never had a problem with City Index in over two decades. Oh and they answer phone calls.
Best personalised service
I like the personalised service and ability to speak to someone if there are issues. Margin management is good too.
Good customer service
The customer service is very effective and efficient, and money management is top-notch.
Withdrawing money from the platform to your account is superb and no time-wasting.
Best SpreadBetting company I have found
I have a spreadbetting account and I am very satisfied with it. I particularly like the charts they offer. Execution has also been fast as well. The only criticism I can give is that very often the trading platform is updated over the weekend, but there is no notification anywhere as far as I know as to what the update actually is. Usually I have no knowledge of what the update actually is. This review is for the trading platform run in a web browser, I have never used the mobile phone App.
Effective performance
Quick actions performed. Good management of money. Only small amounts of money need be risked.
Everything works
Trouble free App, Secure platform . Competent Help and backup assistance when required
Superb customer oriented organisation.
City index is a superb customer oriented organisation for spread betting. Excellent access to professionals, a versatile platform (and mobile app), and most of all, stable and reliable pricing especially during times of market turbulence.
Fast transaction
I have a private forex account.
All transactions are executed instantly and accurately.
Never had a problem with delays.
On most occasions the price you ask for is the price you get.
Have tried other brokers and City Index have always been the best.
My Trading Platform
Professional and helpful people.
Great platform
Webinar
I have a trading account with City Index .
I have always been happy with them but now that they have started the webinars they are even better .
High risk trading
Able to high risk trade without worrying about being scammed
My trading platform
Good and professional people. Very clear platform.
Excellent service
Spreadbet account. Never had any issues with City Index. First Class platform.
Very good - easy to use platform, couldn't ask for better.
Spreadbetting.
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
