Western Union Reviews

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Western Union's exchange rates have improved a lot recently, and if size ans security matter most to you, then WU is a good money transfer app for your small to medium international money transfers.
Richard Berry
Richard Berry
Good Money Guide Founder

Western Union Customer Reviews

3.8

122 Good Money Guide users have given this provider a review rating of 3.8 out of 5 based on their genuine experience.

Excellent30%
Very good36%
Average22%
Poor8%
Terrible4%

Tell us what you think of this provider.

EXCHANGE RATE HAS DROPPED DRAMATICALLY

20th November 2024

Im in Argentina and the exchange rate from UK has dropped nearly 300 ars per Β£1 over the last 3 months and the fee has gone up Β£3 on transactions up to Β£200. Disgusting.

Mick
Verified

Great

26th October 2024

Great service easy to use

George

Easy to send cash to…

27th June 2024

Easy to send cash to individuals.

Josef Pichler

DO MOST THINGS MYSELF

27th June 2024

DO MOST THINGS MYSELF

Paul carl baker

Excellent Service & Good Pricing

26th June 2024

Excellent Service & Good Pricing

Roy Vesey

Positive experience

26th June 2024

Positive experience

James Arkanjelo Ohuro

Efficient service

26th June 2024

Efficient service

Ananda Eratne

Only if no other options

24th June 2024

Only if no other options

Dejan Petrovic

Ok

19th June 2024

Ok

Saurabh Kakkar

I Steven Talewa of Tari…

18th June 2024

I Steven Talewa of Tari Hela Province of Papua New Guinea is now full support on this one for the year

Steven Talewa

Western Union Expert Review

In this Western Union money transfer review we give our ratings based on their nearest peers and tell you what we think of them after testing them with real money. Plus we highlight the key costs, facts and figures of their accounts.

Western Union Review

Summary

Western Union has made a real effort recently to modernise it’s app and reduce exchange rates and fees to compete with new start-ups. Still, one of the best ways to send cash abroad and now very competitive for smaller electronic transfers.

Pros

  • Better exchange rates
  • Cash drop-off and pick-up
  • Good app and website transfers

Cons

  • Still not as cheap as some
  • Exchange Rates
    (4.5)
  • Available Currencies
    (5)
  • Online Platform
    (5)
  • Customer Service
    (3)
  • Research & Analysis
    (3)
Overall
4.1

Western Union Facts & Figures


Edit
πŸ’± Total Currencies
130
πŸ’΅ Min TransferΒ£0
πŸ’° Max TransferΒ£4,000
πŸ›’ Customers150,000,000
πŸ›οΈ Founded1851
🏒 HQColorado, United States
βš–οΈ RegulatedYes- by FCA
Account Options
🧍 Personal Transfersβœ”οΈ
πŸ‘” Business Transfersβœ”οΈ
πŸ“… Currency Forwards❌
πŸ’Έ Currency Options❌
🀝 Personal Service❌
πŸ“± Phone DealingYes – excellent service
πŸ–₯️ Online Platformβœ”οΈ
⭐ TrustPilot Rating3.9/5
🌐 WebsiteVisit Western Union

Western Union CEO Interview

For this review, we interviewed Massimiliano Alvisini, on Western Union’s resilience to challenger brands.

Massimiliano Alvisini Western Union

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