TorFX Customer Reviews
Vote for this provider in the 2025 Good Money Guide Awards by leaving a review.🏆
4/5
Pros:
Nothing really
Cons:
Nothing really as I donÔÇÖt use them but did in the past
4/5
Pros:
Quick transfers
3/5
Pros:
Exchange rate nt as good as currencies direct , but a far better deal than the bank most time, what I don’t like about TorFx is they will use a third party which costs you money and not a small amount, on top of there fees, they don’t tell you about this until the recipient receives the money R110 goes to a third party, that’s why I use currencies direct now no third parties at all
Cons:
Stop using a third party or inform you they will be using a third party with this transaction, as they don’t always use a third party, but most times perhaps its the time of the day???
5/5
Pros:
They provide a very personal service. I am a person and not a number when I contact them and they are friendly and helpful.
Cons:
I don’t think that can do anything better. They are ace.
5/5
Pros:
I have used them for nearly six years and have been v impressed with them. Any issues (and there havenÔÇÖt been many) are always sorted out quickly and efficiently
Cons:
The app can be a little unreliable at times but apart from that nothing
3/5
Pros:
asdf
Cons:
asdf
5/5
Pros:
Live rate and pairing are easy to find
Cons:
make it easier to view price predictions and market movements for currency pairs
5/5
Pros:
Professional and excellent customer care.
Cons:
All ok
4/5
Pros:
not sure
Cons:
communication
5/5
5/5
4/5
Pros:
Good rates
Cons:
Nothing
4/5
Pros:
Daily News
Cons:
Better Value
4/5
4/5
Pros:
personalised service
Cons:
availability improvement
4/5
Cons:
Show more easily daily rates
5/5
Cons:
Nothing I can think of.
3/5
Cons:
Give pensioners a discount and revisit old customets
3/5
Cons:
listen more to clients
3/5
TorFX Expert Review
Expert Review
Name: TorFX
Description: TorFX is a currency specialist and currency broker founded in 2004 offering foreign exchange conversion services in 40 currencies. TorFX converts and transfers around £7.5 billion a year and is based in Cornwall, UK.
Should you send money abroad with TorFX?
TorFX won the Good Money Guide “People’s Choice” Award in 2024 for having the most and best reviews from satisfied customers.
Prior to that, TorFX won best currency forward provider in 2023 for their 24-month forwards for people wanting to lock in current exchange rates for up to 1 year in advance.
TorFX customer reviews speak for themselves, a low-cost way to transfer money internationally at a bank beating exchange rates and expert advice on timing the process.
A good choice if you are buying a property abroad and want bank-beating exchange rates and personal service to help with the transfer.
Pros
- Personal service
- Bank beating exchange rates
- Currency forwards
Cons
- Not great for small transfers
-
Pricing
(4.5)
-
Market Access
(5)
-
Online Platform
(4)
-
Customer Service
(5)
-
Research & Analysis
(5)
Overall
4.7TorFX Facts & Figures
| 💱 Total Currencies | 40 offered |
| 💵 Min Transfer | £100 |
| 💰 Max Transfer | No maximum transfer |
| 🛒 Customers | 325,000+ |
| 🏛️ Founded | 2004 |
| 💱 Transfers | £7.5 billion a year |
| 🏢 HQ | Cornwall, UK |
| ⚖️ Regulated | Yes – Authorised by FCA |
Account Options | |
| 🧍 Personal Transfers | ✔️ |
| 👔 Business Transfers | ✔️ |
| 🗓️Currency Forwards | 24 months |
| 💸 Currency Options | ❌ |
| 🤝 Personal Service | Yes- rated highly |
| 📱 Phone Dealing | Yes – superb service |
| 🌐 Website | Visit TorFX |
TorFX News
TorFX wins People’s Choice Award at the Good Money Guide Awards 2024
TorFX won the People’s Choice award because they received the most individual votes among all providers we cover on the site. Feedback from those votes was overwhelmingly positive. Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career
TorFX Wins Best Currency Forward Contract Provider at the Good Money Guide Awards 2023
TorFX has won the Best Currency Forward Contract Provider at the 2023 Good Money Guide Awards, recognizing their outstanding service and expertise in the foreign exchange industry. This prestigious accolade highlights the dedication of the TorFX team to delivering exceptional solutions for their clients. Our team has worked tirelessly to provide exceptional financial services, and
Nigel Fox, TorFX Managing Director on what it’s like running a currency broker
What do you think makes TorFX stand out above other currency brokers? At TorFX our most unique selling point is our staff. We employ a team of highly-experienced currency experts to provide our customers with an unrivaled level of support and insight. All of our customers are assigned a personal Account Manager to look after
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
You can contact Richard at richard@goodmoneyguide.com
