Saltus Customer Reviews
I moved across to Saltus from another company. Within weeks I had a better understanding of my money! Always available to discuss any concerns or moves in thinking about. It’s still early days but I’ve nothing but positive things to report so far. Ivan initiates regular contact, sends summary details online and is endlessly patient when I ask him for advice, whether or not there is likely to be a positive financial outcome for him. More importantly, my investments are making money, albeit gradual, due to my attitude to risk. Roll on retirement! My wife and I have been clients for a number of years and we have been impressed with the service provided by Saltus. They manage My Pension and an Isa. We are not only pleased with the annual performance of the funds, reasonable fee structure and ease of access, but also with the annual personal face to face reviews. Saltus have played a key role in providing professional advice and guidance with our financial situation. Our consultant, Dan Hiles provides a courteous and supportive role in managing our portfolio and is always available to offer assistance. We appreciate the annual review and can rely on Dan to be honest and constructive. The newsletters online keep us well informed, up to date on current developments and the platform provides clear and uncomplicated information on the state of our investments. We are more than happy to recommend Saltus. Thanks to the financial advice and guidance received from Justin Kai @Beckford James and now @Saltus I have the early retirement financial security I could only have dreamed of if I had not had this support Changed to Dan Hiles @ Saltus and have been very happy with customer service and performance. My husband and I have SIPPs and ISAs invested with Saltus. Dan provides a professional, empathetic service and always gives us clear, practical advice. We are always extremely satisfied with the service Dan Hiles provides. He always responds speedily to any queries we have and we are very satisfied with the advice he gives us and the results that ensue. He is also a really nice person to deal with. Have been with this organisation for many years. Have always received first class support and advice. We have always been really happy with the service we receive from Saltus. They manage our pensions and ISAs, and always respond very quickly to any questions or requests. Our personal advisor Dan Hiles is very easy to talk to, and we feel confident in his advice. We would highly recommend their services.Tell us what you think of this provider.
Well explained advice
Very helpful, reliable adviser
Saltus Customer Review
Professional Service
Fantastic personalised financial advice
Happy Customer
Excellent service from someone who understands us!
Review of Saltus
Excellent financial advice
Great Service and Advice
Saltus Expert Review
Saltus Expert Review: Best Wealth Manager 2025
Name: Saltus
Description: Saltus won "Best Wealth Manager" in the 2025 Good Money Guide Awards for it's tailored financial planning and investment services. With over £7.5 billion under advice, it combines institutional-style investment strategies with bespoke advice. Saltus has consistently outperformed its peers, as measured by the ARC Private Client Indices, while maintaining strong client satisfaction and retention.
Summary
Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £7.5 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.
Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.
Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories—all while generally taking less risk. For instance, their Growth strategy delivered an annualised 7.7% return over five years to the end of 2024, compared to 5.3% for the ARC benchmark.
Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. An average ongoing cost for a £1.5m client portfolio is around 1.28% (including financial planning), and investment-only clients benefit from reduced charges.
The fees can vary depending on the solution recommended but the below assumes the use of Saltus Asset Management’s core investment strategies. Additional, third-party fund charges (non-Saltus) are not included in the figures and will depend on the investment strategy selected.
Financial Planning & Investment Management:
1.50%: The first £500,000
1.45%: The next £500,000
0.90%: The next £1,000,000
0.60% Thereafter
Investment Management Only:
1.25%: The first £500,000
1.00%: The next £500,000
0.75%: The next £1,000,000
0.50%: Thereafter
Client satisfaction is high, reflected in a Net Promoter Score (NPS) of 59.57—well above the financial services average—and a 97% client retention rate.
A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.
Pros
- Strong investment performance
- Bespoke client service
- Transparent, tiered fees
Cons
- £250k minimum investment
- Initial advice charge
- Limited DIY option
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Wealth Manager Rating
(5)
