Saltus Customer Reviews

Saltus Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
10.0/10Excellent

Based on 500 customer reviews and our expert analysis

  • Good Money Guide experts commend Saltus for its highly personalised approach to wealth management, highlighting strong investment performance that consistently outperforms benchmarks while maintaining lower risk. The firm offers competitive, transparent fees and boasts high client satisfaction, reflected in a Net Promoter Score of 67, significantly above industry averages.
  • Across 500 user reviews on Good Money Guide, averaging 5/5, customers frequently praise the exceptional communication and personalised service provided by Saltus. Many highlight the effectiveness of their financial advice and the ease of understanding complex information. However, a few users express concerns over rising fees and the challenges of leaving the service.

Saltus Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Saltus across one key area of our review framework.

  • Wealth Manager Rating5.0

Pros

  • Strong investment performance
  • Bespoke client service
  • Transparent, tiered fees

Cons

  • £250k minimum investment
  • Initial advice charge
  • Limited DIY option
See full expert review

Our verdict

Saltus won “Best Wealth Manager” in the 2026 and 2025 Good Money Guide Awards for it’s tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.

Summary

Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.

Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark.

Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges.

Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category.

A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.

Saltus Customer reviews

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
5.0Excellent

Based on 500 reviews

  • Excellent97%
  • Very good3%
  • Basic0%
  • Poor0%
  • Bad0%
Read customer reviews

Trust Confidence and Growth

Phil Bridle ·

SIPP style Income – Balanced with Saltus. I have been very impressed with the way this fund has been managed by Ivan Linter and the Saltus team. The communications directly with Ivan has been exceptional and the wider Saltus communications are also informative and regular, providing insights to wide financial investment topics. I have complete trust and confidence that Ivan and Saltus will grow my fund year on year as it has since the Saltus/Beckford merger.

Amazing financial service

Emma Graham-Yooll ·

For several years now I have been in touch with Ivan Linter at Saltus.
He has helped and guided me with great care with my finances.
My private pension has now grown substantially with his advice. Highly recommend Ivan at Saltus and thank you!

Very helpful and professional service

Chris Gibbons ·

Ivan has always been very helpful and knowledgeable and has provided great advice over several years. I’m pleased with the investments Saltus have made in my behalf.

Happy Customer

David Stevenson ·

I like the hassle free approach to managing my ISA

Excellent service and communication.

Naresh Claire ·

I am thoroughly impressed with the exceptional service provided by my financial planner, Ivan Lintner , and the entire team at Saltus. I have an investment account as well as an ISA managed by the team. The level of communication and transparency they offer truly sets them apart, instilling confidence in their approach. Ivan’s deep knowledge is evident, but what stands out even more is his dedication to truly understanding our goals and needs. I have complete trust in Saltus and have no hesitation in recommending them. The app is an added bonus that makes the experience even more seamless!

Well explained advice

Alicia Newton ·

I moved across to Saltus from another company.
Within weeks I had a better understanding of my money!
Always available to discuss any concerns or moves in thinking about.
It’s still early days but I’ve nothing but positive things to report so far.

Very helpful, reliable adviser

Philippa Badnell ·

Ivan initiates regular contact, sends summary details online and is endlessly patient when I ask him for advice, whether or not there is likely to be a positive financial outcome for him. More importantly, my investments are making money, albeit gradual, due to my attitude to risk. Roll on retirement!

Saltus Customer Review

Alan Trewhela ·

My wife and I have been clients for a number of years and we have been impressed with the service provided by Saltus. They manage My Pension and an Isa. We are not only pleased with the annual performance of the funds, reasonable fee structure and ease of access, but also with the annual personal face to face reviews.

Professional Service

Bill Janet Stone. ·

Saltus have played a key role in providing professional advice and guidance with our financial situation. Our consultant, Dan Hiles provides a courteous and supportive role in managing our portfolio and is always available to offer assistance. We appreciate the annual review and can rely on Dan to be honest and constructive.
The newsletters online keep us well informed, up to date on current developments and the platform provides clear and uncomplicated information on the state of our investments.
We are more than happy to recommend Saltus.

Fantastic personalised financial advice

Debra Adams ·

Thanks to the financial advice and guidance received from Justin Kai @Beckford James and now @Saltus I have the early retirement financial security I could only have dreamed of if I had not had this support

Happy Customer

Catherine Mason ·

Changed to Dan Hiles @ Saltus and have been very happy with customer service and performance.

Excellent service from someone who understands us!

Barbara Nicholas ·

My husband and I have SIPPs and ISAs invested with Saltus. Dan provides a professional, empathetic service and always gives us clear, practical advice.

Review of Saltus

John and Hilary Harris ·

We are always extremely satisfied with the service Dan Hiles provides.
He always responds speedily to any queries we have and we are very satisfied with the advice he gives us and the results that ensue. He is also a really nice person to deal with.

Excellent financial advice

David Gardner ·

Have been with this organisation for many years. Have always received first class support and advice.

Great Service and Advice

Kathy S ·

We have always been really happy with the service we receive from Saltus. They manage our pensions and ISAs, and always respond very quickly to any questions or requests. Our personal advisor Dan Hiles is very easy to talk to, and we feel confident in his advice. We would highly recommend their services.

Excellent personal service

David R ·

Always very impressed with the care and attention provided by all at Saltus, particularly Dan Hiles our advisor.

Recommend

N ·

Excellent client service

Very well looked after

Andrew Midgley ·

We have many accounts. We have always been delighted by the way we have been looked after. The very complicated investments are always explained in understandable ways.

SALTUS GIVE GOOD, DEPENDABLE ADVICE, EVERY TIME.

Mike Nicholas ·

SALTUS manage my Pension & ISA accounts, advising on investment strategies and providing regular financial advice from buying my next car or upgrading my living accommodation whilst also looking after my savings and advising on inheritance. All this is done by my personal advisor Dan Hiles, who is always prompt and good humoured which I fully appreciate.

Highly recommend

M.W ·

Always pleased with the advice I receive and the hassle free approach to managing my ISA and general investment saving account.

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