5.0
500 Good Money Guide users have given this provider a review rating of 5.0 out of 5 based on their genuine experience.
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Saltus Customer Reviews & Expert Rating

  • Saltus is highly regarded on Good Money Guide, offering a personalised approach to financial planning and investment management. With impressive investment performance and competitive fees, Saltus is a top choice for high-net-worth individuals seeking comprehensive financial services.
  • Experts highlight Saltus’ robust cashflow modelling, tax optimisation, and strong investment performance across various risk categories. The company’s transparent fee structure, high client satisfaction, and personalised service make it a dependable option for long-term financial planning.
  • Customer reviews for Saltus are overwhelmingly positive, praising the company for its efficient customer service, clear communication, and knowledgeable advisors. Users appreciate the tailored advice, regular updates, and the user-friendly online portal provided by Saltus.

Saltus Customer Reviews

Tell us what you think of this provider.

Personal Service

9th January 2026

Knows me, understands me and provides regular specific high quality advice.

Alan Murray

Top-class

9th January 2026

Service – knowledge, Investment Performance are first class! In particular relating to retirement financials guidance.

Ellen Bishop

Outstanding

9th January 2026

Customer service and expertise are incredible. I feel in safe hands and know my investment is being well managed.

Christopher Alam

Constructive, non- patronising advice!

9th January 2026

I use the company to advise me and manage my ethical investments. I always find the staff helpful and knowledgeable.

Sarah Hemingway

Genuine

9th January 2026

A great tean of friendly knowledgeable people who keep you informed at every turn with great advice

Larry Dale

Efficiency

9th January 2026

Always impressed with their excellent attention to detail and personal service. They do not just feel like Wealth Managers they feel like trusted advisors.

Peter Gibson

Superb

9th January 2026

They are client focused, super friendly, listen to your asks, no hard sell, great returns and performance overall – in short, a pleasure to do business with!!

Peter Watson

Sustainability

9th January 2026

Over the last 12 months, have seen significant rises in investments

Jonathan Gray

Thoughtful

9th January 2026

Provides proactive advice, and tries hard to understand the customer.

Nick Wright

Dynamic wisdom

9th January 2026

The Saltus client service is excellent and inspires confidence that the wealth management is undertaken wisely and with expertise. I have entrusted Saltus to look after my Self Invested Personal Pension as well as other investments. The transition from paying in to my SIPP and a company pension scheme, through retirement and the start of the drawdown phase supplemented by the state pension has been handled confidently and adeptly over the last 2-3 years. Throughout this time, the clarity of information provided has been first class and the client interface/online dash board has been very straightforward to navigate clearly demonstrating the performance of the funds selected in accordance with my risk profile.

Nicholas Mould

Excellent

9th January 2026

They provide strong investment performance alongside a relationship manager who gives excellent short and long term financial planning advice that challenges you to make the most of the opportunity your financial position gives.

David Lowther

Impeccable

9th January 2026

I have known Andrew Goodey of Saltus for a long while. I have particular trust in his advise and appreciate his jargon free explanations of the sound investments that he has made for me over the years. As an older person now I have a balanced income without concerns.

This personal and patient approach is very valuable and reassuring.

Jennifer Chapman

Approacable

9th January 2026

Friendly, personal service and able to guide through the often complex world of pension investments

David Waddock

Empathetic

9th January 2026

It really listens to its clients and delivers fantastic customer service

Mark Wilkins

Excellence

9th January 2026

Dedicated advisors who provide brilliant advice and support

William Whittaker

Excellence

9th January 2026

Knows the market place and client exceptionally well

Caroline Davies

bespoke, transparent, responsive

9th January 2026

Thoroughly researches individual situations and investment options and provides clear advice, swiftly, in a friendly, respectful way.

Michael Wheeldon

Excellent

9th January 2026

Wealth manager Saltus provides expert personalised advice and excellent service. Its investment choices and solid management of my portfolio has delivered great results with all areas of my financial life considered in the round.

Clare Davison

Excellent results

9th January 2026

Very easy to deal with. Produces excellent financial results. Very good at communication and supportive when needed

Tom MacMorran

Professional

9th January 2026

Saltus provide detailed information data explaining how they help manage my Pension account, my ISA and GIA and give good advice on any changes. They clearly know exactly what they are doing and I am very lucky to have them handling my accounts. Thank you.

Magdolna Hales

Saltus Expert Review

Saltus Expert Review: Best Wealth Manager 2025
Saltus

Provider: Saltus

Verdict: Saltus won "Best Wealth Manager" in the 2025 Good Money Guide Awards for it's tailored financial planning and investment services. Saltus stands out in the UK wealth management industry by blending personalised financial planning with a sophisticated investment approach more often found in institutional circles. Founded in 2004, the firm manages over £10 billion in assets and holds Chartered status for its financial planning division, reflecting high standards in advice.

Summary

Best Wealth Manager 2025

Saltus takes a highly personalised route from the outset, matching clients with advisers who align with their goals and communication preferences. Their planning process includes robust cashflow modelling and tax optimisation, resulting in comprehensive strategies that span life planning and investment management.

Their investment performance, as independently benchmarked by the ARC Private Client Indices (ARC PCI), is particularly impressive. Saltus has outperformed peers over 3, 5, and 10-year periods across cautious, balanced, growth, and equity risk categories — all while generally taking less risk. For instance, their core Growth strategy delivered an annualised 7.2% return over five years to the end of 2025, compared to 4.6% for the ARC benchmark.

Fees are competitive and decline as portfolios grow, with no exit charges and transparent upfront costs, especially for larger portfolios. The ongoing cost for a £1.5m client portfolio in their core investment strategies is around 1.45% (including financial planning), and investment-only clients benefit from reduced charges.

Client satisfaction is high, reflected in a 2025 Net Promoter Score (NPS) of 67 (well above the financial services average) and a 97% client retention rate. For context, Apple’s 2025 NPS score was 61 and Amazon’s 47. Bain & Co suggest that a score of 70 or more places a company in the ‘world-class’ category.

A good choice for high-net-worth individuals seeking top-tier financial planning and strong, risk-adjusted investment performance.

Pros

  • Strong investment performance
  • Bespoke client service
  • Transparent, tiered fees

Cons

  • £250k minimum investment
  • Initial advice charge
  • Limited DIY option
  • Wealth Manager Rating
    (5)
Overall
5

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