- Revolut is highly rated in both expert and user reviews, boasting an average of 4.6/5 from 518 user reviews. Users appreciate its user-friendly app and low-cost services, while experts highlight its innovative features for banking and investing. However, concerns about the lack of full banking protections and limited investment options have been noted.
- Experts commend Revolut for its easy-to-use platform and competitive pricing, rating it highly across various criteria, including customer service and online platform usability. However, they caution that as an e-money institution, it lacks the same protections as traditional banks, which may be a consideration for potential users.
- Users frequently praise Revolut for its seamless transactions, excellent customer service, and ease of use, particularly for international money transfers. However, some users express frustration with account management issues and a perceived lack of support during problems, indicating a mixed experience regarding customer service responsiveness.
Revolut Customer Reviews
Tell us what you think of this provider.
Good
Good
No thought
No thought
Basic
Basic
Easy to use and operate…
Easy to use and operate in a number of currencies
Easy to use great for…
Easy to use great for everyday use
OK as long as you…
OK as long as you dont want crypto
Good
Good
Simple and inexpensive. Very useful…
Simple and inexpensive. Very useful for holiday spending abroad
Easy to use.
Easy to use.
Charges rising now we are…
Charges rising now we are sucked in
No complaints
No complaints
Much better than traditional banks…
Much better than traditional banks for currency transfers
Excellent
Excellent
Excellent
Excellent
Great app, very easy to…
Great app, very easy to use and great service
Great app, very easy to…
Great app, very easy to use and great service
Not really suitable for a…
Not really suitable for a long term portfolio
Convenient and quick
Convenient and quick
Terrible customer service. App very…
Terrible customer service. App very unintuitive
Terrible customer service. App very…
Terrible customer service. App very unintuitive
Revolut Expert Review
Revolut is an all-in-one banking and investment app loved by millions
Is Revolut good for investing?
Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.
One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.
Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held. When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).
For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).
- Sending a small amount of money abroad? Compare the best money transfer apps
Pros
- Easy to use
- Low cost
- Innovative product
Cons
- New company
- Limited Range of investments
- App only
-
Pricing
(5)
-
Market Access
(4.5)
-
Online Platform
(5)
-
Customer Service
(5)
-
Research & Analysis
(4)
Overall
4.7
Revolut Launches Market-Leading 5% Savings Rate for New UK Customers -But What’s The Catch?!
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Is Revolut good for business banking?
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Revolut Mortgages: Everything You Need To Know
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Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. Having worked as a broker at Investors Intelligence and a multi-asset derivatives
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Richard BerryRichard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. Having worked as a broker at Investors Intelligence and a multi-asset derivatives
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The first wave of crowdfunders who backed banking fintech Revolut could receive a payout worth 400 times their initial investment. Roughly 4000 users of crowdfunding platforms Republic and Crowdcube will have the opportunity to sell their stakes in the company for $865.42 per share, City AM reported earlier this week. In a letter to investors,
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
