GMG Score

9.2/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

4.5
519 Good Money Guide users have given this provider a review rating of 4.5 out of 5 based on their genuine experience.

Revolut Customer Reviews & Expert Rating

  • Experts rate Revolut highly for its user-friendly interface and low-cost services, noting it as a solid option for investors interested in major shares and cryptocurrencies. However, they caution that as an e-money institution, it lacks the same level of protection as traditional banks, which may be a concern for some users.
  • Across 519 user reviews on Good Money Guide, averaging 4.5/5, users frequently commend the app’s ease of use, competitive exchange rates, and efficient customer service. However, some users express significant concerns regarding account freezes and difficulties in accessing funds, highlighting a need for improved support during critical issues.

Customer Reviews

4.5
519 Good Money Guide users have given this provider a review rating of 4.5 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

Flexible

4th July 2024

Flexible

Kyle Porter

Lots of offerings

3rd July 2024

Lots of offerings

Richard Gordon

Good

2nd July 2024

Good

Shanmukha

Needs improvement

30th June 2024

Needs improvement

Kaleem Ullah Saleh

good

29th June 2024

good

Kevin William Henderson

Not good not bad

28th June 2024

Not good not bad

Mauricio Meneses

I’m

28th June 2024

I’m

Arthur Burnett

Hmmmm

27th June 2024

Hmmmm

Charles Thorp

Widely used with young generation…

27th June 2024

Widely used with young generation good integration with business.

Josef Pichler

told me one thing delivered…

26th June 2024

told me one thing delivered another – service not usable

Alan Harrison

good platform – terrible customer…

26th June 2024

good platform – terrible customer service.

Debbie Leon

Good app. Crypto friendly

26th June 2024

Good app. Crypto friendly

Michael Edward Appelbe

not very efficient

26th June 2024

not very efficient

Professor Stuart Billingham

Easy to use and no…

26th June 2024

Easy to use and no complicated charges or jargon

Carol Anne Mccallum

easy to use and convenient

26th June 2024

easy to use and convenient

Laszlo Mark Fenyes

Good app.

26th June 2024

Good app.

Patrick Lomax

Positive experience

26th June 2024

Positive experience

James Arkanjelo Ohuro

Ok

26th June 2024

Ok

Keith Furnival

Nothing good to say at…

26th June 2024

Nothing good to say at all, and worst customer service I have ever come across

Harry Ganz

I like their card service,…

23rd June 2024

I like their card service, including temporary card

Giuseppe Trovato

Expert Review & Rating

Revolut Expert Review & Rating: Updated 25/06/2026
Good Money Guide Recommended 2026

Provider: Revolut

Verdict: Revolut is an all-in-one banking and investment app loved by millions. Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world.

Is Revolut good for investing?

Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.

One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.

Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held.  When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).

For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).

Pros

  • Easy to use
  • Low cost
  • Innovative product

Cons

  • New company
  • Limited Range of investments
  • App only
  • Pricing
    (5)
  • Market Access
    (4.5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (4)
Overall
4.7

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