Lloyds Bank says that wherever you want to get to in life, they have a range of bank accounts and personal banking services to suit you.

Lloyds Bank Customer Reviews

Leave a review

Lloyds Bank Customer reviews

^{Customer ratings come from reviews left on this site. Every review is read and approved before it is published.}

3.9Basic

Based on 24 reviews

Excellent38%
Very good29%
Basic25%
Poor0%
Bad8%

Read customer reviews

Great Credit Card

Member 53224 · 14th August 2026

I was a lifelong cusromer of Halifax (since 1980) but they refused to let me cancel my old credit card to apply for a new one on better terms so I went to Lloyds and got a great one!

Great Credit Card

Member 53224 · 14th August 2026

I have been a lifelong (since 1980) customer of Halifax but when I cancelled my last credit card they would not issue anew one on better terms – so I went to Lloyds and got a great deal 0% x 28months.

Absolutely shocking experience

Nick Pratt · 1st July 2025

Absolutely shocking experience with this bank and would suggest avoiding at all costs !!
Little or no regards for its customers and zero loyalty.
How times have changed.

closing account to steal money…

destroy paedos save children · 12th April 2025

Lloyds Detriment In 2018 a couple living in NR14 –
the wife passed away leaving the joint current account vulnerable to theft by Lloyds bank.
The husband notified the bank of the death thinking he was doing the right thing. BIG MISTAKE! Lloyds immediately closed the account leaving the widower unable to pay rent and buy food and clothing, the widower was made homeless with all his property being stolen.
In spite of requests to return the stolen money (£13,000+) Lloyds refuse to even discuss the matter.
Ref: an inquirer colin grout…

Very nice bank

Tarik Husen Musalman · 29th October 2024

It is very easy to use and save your money so use llyods bank.

Lloyds has great technology but can't provide foreign currency accounts for small businesses

Helene Lloyd · 25th October 2024

opening a business bank account with Lloyds was great, super service orientated and great technology. However, for some strange reason they refuse to open Euro or any foreign currency accounts for small businesses, which means I have to work with another bank to service our Euro and Dollar payments

Very good

Kufre Morgan · 31st July 2024

Very good

OK

Andrew Younie · 29th July 2024

good.

jonathan bryant bourn · 29th July 2024

good.

good traditional bank

KUFRE MORGAN · 25th July 2024

good traditional bank

Not best rates other than…

Clive Rees · 24th July 2024

Not best rates other than regular savers

3/5

Cristian Zau-Bolog · 23rd July 2024

Good

Mihaly Alexandru Catalin · 20th July 2024

Good

No thoughts

Malcolm Fisher · 13th July 2024

No thoughts

5/5

Mark Quinton · 12th July 2024

Good current account offering with…

Jo Green · 11th July 2024

Good current account offering with perks, and good rate on linked regular savings account.

Good

Martin little · 10th July 2024

Good

5/5

Laura Dyer · 6th July 2024

3/5

Will Gordon · 5th July 2024

App is a bit outdated

Harvey Hicks · 4th July 2024

App is a bit outdated

Leave a review

Lloyds Bank Alternatives

Compare the best bank accounts in the UK by account costs, interest rates, switching offers and customer satisfaction, so you can pick the best bank account for your money.

Sort by:

Name	Logo	Interest Rate	Switching Offer	GMG Rating	Customer Reviews	CTA	Feature	Expand
Revolut		Interest Rate 4.5%	Switching Offer £0	GMG Rating 4.7	Customer Reviews 4.5(Based on 524 reviews)	Visit Bank Read Reviews	Added value: Investing FSCS Protected	Our Review Revolut will give you a boosted savings rate of 4.50% AER (variable) if you open an Instant Access Savings account before 22 January 2026. No withdrawal fees. No minimums. Revolut Expert rating ^{Our expert rating is the average of the areas listed here, each scored out of 5 by our team.} 4.7Excellent Our experts have rated Revolut across five key areas of our review framework. Pricing5.0 Market Access4.5 Online Platform5.0 Customer Service5.0 Research & Analysis4.0 Pros Easy to use Low cost Innovative product Cons New company Limited Range of investments App only Our verdict Revolut is an all-in-one banking and investment app loved by millions. Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world. Is Revolut good for investing? Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors. One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection. Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held. When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things). For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you). Sending a small amount of money abroad? Compare the best money transfer apps

Lloyds Ready-Made Investments Review: By Your Side?

12th March 2024 No Comments

Lloyds Ready-Made Investments Review: By Your Side? Expert RatingThe overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.6.2/10★★★★★★★★★★BasicBased on our expert analysisExpert review by Richard Berry · Last updated 23rd July 2025Lloyds Ready-Made Investments Review: By Your Side? Expert ratingOur expert rating is the

Richard Berry

Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000. Richard's contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others. Under Richard's leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide's standing as a well-respected resource for both customers and industry colleagues.