- Experts rate Moneyfarm Pension highly, noting its simple investment options and low account fees, which start at 0.75% for smaller accounts and decrease for larger investments. The platform is praised for its user-friendliness and excellent customer service, although it has limitations such as a lack of individual shares and no access to US shares.
- Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the ease of use, effective portfolio management, and responsive customer service. However, there are significant concerns regarding customer service failures, particularly related to fund transfers, which have led to frustrations and financial losses for some users.
Moneyfarm Pension Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.- Pricing4.5
- Market Access4.5
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Simple investment options
- Low account fee of 0.75%*
- Easy to use
Cons
- Limited amount of individual shares
- No US shares available
See full expert review
Our verdict
Moneyfarm lets you invest your pension in one of seven ready-made simple and diverse portfolios with different degrees of risk and reward. Users can transfer a pension or setup a new one and Moneyfarm will manage your portfolio based on your retirement target date by reducing the risk as the time approaches.
Capital at risk.
Is Moneyfarm's pension any good?
Yes, Moneyfarm’s pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Fees: Moneyfarm's pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Customer reviews for Moneyfarm
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 251 reviews
- Excellent62%
- Very good19%
- Basic10%
- Poor3%
- Bad7%
What customers like
- Helpful customer service
- Good interest rates
- Effective portfolio management
What customers dislike
- Poor handling of transfers
- Inadequate compensation offers
- Misleading information on fees
Read customer reviews
3/5
good
good
Bad value and bad service
Bad value and bad service
Good experience about 1 year...
Good experience about 1 year good app and fair ETF
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Seems to have good customer...
Seems to have good customer service but to new to comment on performance
No thoughts
No thoughts
Experts on hands
Experts on hands
User-friendly roboinvestment platform with ethical...
User-friendly roboinvestment platform with ethical investment options giving good returns, and a focus on sharing market insight and education with customer base.
4/5
2/5
Pros:
One screen tells me the value of my investment
Cons:
Not ask for cookie verification every time
4/5
Pros:
Onboarding
Cons:
n/a
3/5
4/5
Pros:
Set and forget investment
Cons:
Lower fees
4/5
5/5
3/5
Pros:
No thought
Cons:
Better support
3/5
4/5
3/5
- Expert opinion: Moneyfarm reviewed & rated
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
Richard’s contributions and expertise have been recognized by respected publications such as The Sunday Times, BusinessInsider, Yahoo Finance, BusinessNews.org.uk, Master Investor, Wealth Briefing, iNews, and The FT, among many others.
Under Richard’s leadership, the Good Money Guide has evolved into a valuable destination for comprehensive information and expert guidance, specialising in trading, investment, and currency exchange. His commitment to delivering high-quality insights has solidified the Good Money Guide’s standing as a well-respected resource for both customers and industry colleagues.
