GMG Score

9.3/10

Expert Rating

Pricing
Market Access
Online Platform
Customer Service
Research & Analysis

Customer Reviews

4.3
247 Good Money Guide users have given this provider a review rating of 4.3 out of 5 based on their genuine experience.

Moneyfarm Customer Reviews & Expert Rating

  • Experts highlight Moneyfarm as a digital wealth manager that combines automated portfolio adjustments with the option to invest in individual shares and ETFs. They commend its user-friendly platform and low fees, while noting the relatively high minimum investment requirement and account fees as potential drawbacks.
  • Across 247 user reviews on Good Money Guide, averaging 4.3/5, users frequently praise the platform’s ease of use, excellent customer service, and strong investment performance. However, some users express frustration with issues related to fund transfers and account management, indicating a need for improved communication and resolution processes.

Customer Reviews

4.3
247 Good Money Guide users have given this provider a review rating of 4.3 out of 5 based on their genuine experience.
Excellent
Very good
Average
Poor
Terrible

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25th May 2024

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Andrew Gray

Seems to have good customer…

22nd May 2024

Seems to have good customer service but to new to comment on performance

Ryan Letley

No thoughts

22nd May 2024

No thoughts

John Woodberry

Experts on hands

17th May 2024

Experts on hands

Camilla Barbesti

User-friendly roboinvestment platform with ethical…

16th May 2024

User-friendly roboinvestment platform with ethical investment options giving good returns, and a focus on sharing market insight and education with customer base.

Joanna Green

4/5

28th February 2023
GMG Awards Voter: [118255400165]

2/5

25th February 2023

Pros:

One screen tells me the value of my investment

Cons:

Not ask for cookie verification every time

GMG Awards Voter: [118252978137]

4/5

24th February 2023

Pros:

Onboarding

Cons:

n/a

GMG Awards Voter: [118252011019]

3/5

24th February 2023
GMG Awards Voter: [118251919838]

4/5

24th February 2023

Pros:

Set and forget investment

Cons:

Lower fees

GMG Awards Voter: [118251912714]

4/5

22nd February 2023
GMG Awards Voter: [118249903244]

5/5

22nd February 2023
GMG Awards Voter: [118249767711]

3/5

22nd February 2023

Pros:

No thought

Cons:

Better support

GMG Awards Voter: [118249732430]

3/5

21st February 2023
GMG Awards Voter: [118249689255]

4/5

21st February 2023
GMG Awards Voter: [118249626971]

3/5

21st February 2023
GMG Awards Voter: [118249449062]

5/5

18th February 2023
GMG Awards Voter: [118247313173]

3/5

16th February 2023
GMG Awards Voter: [118246315154]

3/5

16th February 2023

Pros:

Website

GMG Awards Voter: [118245671316]

5/5

15th February 2023

Cons:

Increase return on investment

GMG Awards Voter: [118244979107]

Expert Review & Rating

Moneyfarm Digital Wealth Management Review
Moneyfarm

Provider: Moneyfarm

Verdict: Moneyfarm is a digital wealth manager that aims to make personal investing simple and accessible. It was launched initially in Italy in 2012 by Italian bankers Paolo Galvani and Giovanni Dapra and entered the UK in 2016 and has big-name financial backers such as Allianz Global Investors, Cabot Square Capital, United Ventures and Poste Italiane.

Is Moneyfarm any good for wealth management?

Yes, Moneyfarm is more of a digital wealth manager rather than a robo-advisor as the portfolios are put together by investment managers, rather than automatically. The automation, as it were, is fine-tuning your portfolio to match your risk/reward choices. Unlike with other robo-advisors, with Moneyfarm you can also top up your portfolio with individual shares and ETFs.

Fees: Moneyfarm charges 0.75% to 0.6% up to £100k then 0.45% to 0.35% over £100k. Moneyfarm investing account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%.

Market Access: You can invest in 7 pre-made portfolios, but also (unlike a lot of other digital wealth managers and robo-adviors) also buy individual shares, ETFs, bonds and mutual funds online. It’s a bit of a shame you can’t buy US stocks, But Moneyfarm is best really for setting up regular investments in a GIA, ISA or SIPP, then letting them grow over time without too much tinkering and speculating on Tech stocks.

App & Platform: It’s really easy to use, plus it puts you through your paces to make sure you understand what you are investing in. Apparently, my Moneyfarm investor profile is “pioneering”, which means I want to take on more risk for potentially better returns.

Customer Service: This is mostly online as you’d expect but solves all issues – I’ve had some good calls with Moneyfarm about how its products work over the years, and its people really know their stuff. If you want to find out more about the ethos, you can read my interview with the CEO Giovanni Daprà on how they are so much more than a robo-advisor.

Research & Analysis: Not much to speak of other than a few guides, but that’s ok, as I don’t really want Moneyfarm spamming me with stock trading ideas.

Moneyfarm Portfolio Allocation

Pros

  • Easy to use with low fees
  • The ability to buy shares, bonds, ETFs & funds
  • Diverse managed portfolios

 

 

Cons

  • High £500 minimum investment
  • 0.75%* account fee is relatively high
  • Pricing
    (5)
  • Market Access
    (5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (5)
Overall
5

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