Interactive Investor

interactive investor ETF Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.4/10Very good

Based on 1,125 customer reviews and our expert analysis

  • Experts commend Interactive Investor ETF Investing for its fixed account fees, which are particularly beneficial for larger accounts, and highlight the extensive selection of over 1,000 ETFs available. However, they note that the fixed fee structure may not be ideal for smaller accounts, and the platform has received a total rating of 4.1/5 based on various criteria including pricing and customer service.
  • Across 1,125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently praise the platform's flat-fee structure and wide range of investment options, particularly for serious investors. However, some users express dissatisfaction with customer service responsiveness and the platform's complexity, especially when navigating account features. Additionally, while many appreciate the competitive fees, a few have raised concerns about rising costs and the handling of charges across different account types.

interactive investor ETF Investing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated interactive investor ETF Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • Fixed account fee good for large ETF accounts
  • Low minimum deposit of £1
  • Wide range of ETFs

Cons

  • The fixed fee is not great for very small accounts
See full expert review

Our verdict

Interactive Investor won our award for best ETF investing account in the 2022 awards. You can choose from over 1,000 ETFs to invest or use their expert picks in the Super 60 and ACE 40 lists.
Capital at risk.

Summary

A good ETF investing platform for larger accounts, as costs are fixed and do not increase with your portfolio.


  • ETFs available: 1,000
  • ETF account charge: £4.99 per month
  • ETF dealing charge: £3.99
  • Account types: GIA, ISA, SIPP, JISA

Fees: Interactive Investor ETF dealing commissions are a free trade every month, then charged £3.99 or upgrade to a £19.99 “Super Investor” account 2 free monthly trades and deal for £3.99. Regular investing is free.

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Good

Grahame Pearce ·

Good

Generally very easy to use,...

Christopher George Dean ·

Generally very easy to use, but some functions need to be easier to access and use.

5/5

Christopher George Dean ·

My wife as a SIPP,...

Tony ·

My wife as a SIPP, ISA, I have a trading account. there Good

Decent platform with poor costs...

Bomy Gandhi ·

Decent platform with poor costs especially FX costs for US stocks

5/5

Charles McQueen ·

Overall good

Jeet Garbuja ·

Overall good

Good

Richard John Day ·

Good

acceptable better than competition but...

magnus lawrie ·

acceptable better than competition but poor execution

Only recently started using but...

Stephen Easton ·

Only recently started using but very easy to use at very good pricing.

Good service. Comprehensive offer of...

David BUtterworth ·

Good service. Comprehensive offer of stocks in both UK & US. Fees seem reasonable. Does what it says on the tin, which is appreciated.

great service

mark cortacans ·

great service

Smooth and hassle free.

John G Gibson ·

Smooth and hassle free.

Good and pricing okay

Duncan Bruce ·

Good and pricing okay

Easy to use. Not the...

Jim Steel ·

Easy to use. Not the cheapest but ok. Not full featured.

Excellent

Peter G Newman ·

Excellent

Na

Alistair Hopkins ·

Na

I only use it for...

Angela Bell ·

I only use it for the buying and selling of shares. I prefer to use an alternative for research.

Good platform, good pricing, customer...

Mick Walsh ·

Good platform, good pricing, customer support could be improved

Easy to use and good...

Brian Lockett ·

Easy to use and good value

I would say if you are a complete beginner, then there are better brokers for buying ETFs than Interactive Investor as they have a fixed fee plan, which can diminish returns if you have less than £1,000 to invest. If you are new to ETF investing you see our ETF platform comparison here.

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