Interactive Brokers General Investment Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.6/10Excellent

Based on 1,375 customer reviews and our expert analysis

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59.7% of retail investor accounts lose money when trading CFDs with this provider

  • Good Money Guide experts highlight that Interactive Brokers' General Investment Account (GIA) is tailored for sophisticated investors, offering access to a wide range of investment products including derivatives and options. The platform is noted for its low-cost structure, with no account charges and minimal dealing commissions, making it one of the cheapest options available. However, slow customer service is mentioned as a drawback.
  • Across 1375 user reviews on Good Money Guide, averaging 4.6/5, customers frequently commend the platform's low fees, broad market access, and advanced trading tools. Many users appreciate the ease of use and comprehensive service, while some express concerns about the complexity of the platform and occasional delays in customer support responses.

Interactive Brokers General Investment Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Interactive Brokers General Investment Account across one key area of our review framework.

  • Excellent5.0

Pros

  • Excellent market coverage
  • Advanced investment platform
  • Low-cost investing

Cons

  • Customer service can be slow
See full expert review

Our verdict

Interactive Brokers’ (IBKR's) GIA is aimed at sophisticated investors, and offers access to derivatives, options, and futures. The platform is one of the cheapest across all asset classes. Capital is at risk.

Is IBKR's GIA a Good Account?

IBKR's GIA is its β€œuniversal account” that lets you invest in all asset classes via shares, CFDs, futures, options or funds.

The account is excellent for sophisticated investors who want to manage their own portfolios with complex order types. It's ideal for active investors who need access to a wider range of investment products like derivatives, options, and futures. IBKR is also one of the cheapest investment platforms across all asset classes, as it was built on offering electronic discount brokerage.

Fees

There is no account charge for general investment accounts atΒ IBKR. When you buy and sell shares minimum dealing commissions are Β£1 in the UK or 0.05% of the deal size.

Special Offers

IBKR clients can earn $200 for each qualified referral while giving their friend the opportunity to earn up to $1000 of IBKR stock.

What is IBKR's Platform Like to Use?

The investment platform is a slimmed-down version of its exceptional desktop trader station. For investing it gives you a good overview of shares and funds.

Interactive Brokers investing platform

Customer reviews for Interactive Brokers

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.6Excellent

Based on 1,375 reviews

  • Excellent74%
  • Very good14%
  • Basic7%
  • Poor2%
  • Bad2%
What customers like
  • Low fees and competitive pricing
  • User-friendly platform
  • Fast execution and reliability
What customers dislike
  • Poor customer service
  • Confusing account management
  • Slow response times
Read customer reviews

great

antoine scar Β·

fees are ok, platform is ok

Fast cost efficient

Mathews Abraham Β·

Excellent trading platform
Very cost effective
Easy of use

Very strong trading Platform. Low maintenance and trading cost.

Zamir K Β·

Pros: Very strong trading Platform has a wide spectrum of trading algorithms to choose from. Accepts international traders from all countries. Money sent from outside USA is seen updated instantly once they receive. Low maintenance and trading cost.

Cons: Advanced use of the trading platform has a steep learning curve. Not many practice videos available to teach non-tech/non-fin investors on the use of advanced features.

Ease of use

Abdul Khanji Β·

Platform is super easy to use and has minimal commissions.

IBKR platform

Laszlo Czinege Β·

comprehensive, easy to use, reliable, fast money transfers, no issues at all.

amazing service

Matteo Valenti Β·

reliable and best low fees. Several services available

Best trading app

Hamed Badawi Β·

IBKR has the vastest portfolio with the lowest rates

An Indusry Leader

Mahmoud Taha Β·

I have used IB for many years doing various things. It can handle any need without exception. The trading costs are about the minimum in the industry and help is always available to handle any inquiry.

Low brokerage, availability and reliability

Kirankumar Parmar Β·

App is always functioning, no downtime or glitch observed.highly reliable service

Big choice and low price

Barbara Jaquier Β·

I trust very much IBKR, it’s very Professional. I Never had problems with orders and low fies

All In

Marc Roda Ruiz Β·

I choose Interactive Brokers for my ETF investing because it offers low fee trading for US-listed stocks and ETFs, which keeps my costs low . The platform provides access to a massive selection of investments across global markets, allowing me to build a well-diversified portfolio easily . While the platform has advanced tools, the IBKR webside and mobile app are straightforward enough for my needs as a non-professional investor . It’s a powerful and trustworthy platform that helps me invest efficiently.

Great investment platform

Selvin Govender Β·

Great company to work with – super helpful, easy to deal with, and really know their stuff. I feel confident about my investments with them

Perfect platform

Maxim Bondar Β·

A perfect platform to manage all your investments

Reliable platform with unmatched global access

Mohamad Al Mawla Β·

I’ve been using Interactive Brokers for a while now, and what stands out most is the breadth of markets and products available. It’s one of the few platforms where I can manage everything in one place: stocks, ETFs, bonds, and even global markets I wouldn’t otherwise have access to. The trading costs are consistently low, which makes a huge difference over time, and the execution is fast and reliable.

The platform itself has a learning curve, but once you get comfortable with it, the tools are powerful and give you full control. I also like how transparent they are on fees and reporting, no hidden surprises. For me, it’s the best balance between professional-grade features and cost efficiency, especially for someone looking to invest seriously rather than casually trade.

Amazing trading features and tech

Sachiv Mehta Β·

I’ve used this for my company for almost 7 years and have almost all of the equity with IBKR. The best speed and transparency of execution, with almost no costs. I also love they keep adding markets to the platform!

Amazing all rounded and trusted platform

Sachiv Mehta Β·

I’ve used IBKR for almost a decade and trust them with large amounts. Their level of reporting, transparency in pricing and speed of execution, for small and even massive orders, is amazing. Nothing else comes close!

I've been with them more than 6 years, low fees, fast processing,. very good company

Ahmed Elhelaly Β·

Really recommnded

Investment with IBKR is trust

Alexey Tveritnev Β·

The platform with highest responsibilities and quality is might be only trusted, the best example is Interactive Brokers

Broker of the year!

David Gull Β·

Best Broker thus far - make sure, it stays that way!

Affordable simplicity

Nikolai Nikolov Β·

IBKR offers an investment opportunity for clients across the globe. Wide range of investment options to suit any portfolio. Reliable service and helpful staff. Easy to work on the platform. Fantastic for keeping a cash reserve!

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