
Interactive Brokers Futures Trading Customer Reviews & Expert Rating
The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.Based on 1,374 customer reviews and our expert analysis
Expert review by Richard Berry · Last updated 28th March 2025
- Experts rate Interactive Brokers Futures Trading highly, noting it as one of the best futures brokers available. They commend its low trading costs, advanced order execution, and extensive market access, while highlighting the complexity of the desktop platform as a potential drawback.
- Across 1374 user reviews on Good Money Guide, averaging 4.6/5, customers frequently praise the platform’s low fees, comprehensive service, and user-friendly interface. Many users appreciate the fast execution of trades and the extensive range of investment options available. However, some express concerns regarding the quality of customer service, citing long response times and generic replies as areas for improvement.
Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Interactive Brokers Futures Trading across five key areas of our review framework.
- Pricing5.0
- Market Access5.0
- Online Platform5.0
- Customer Service4.0
- Research & Analysis5.0
Pros
- Advanced order execution
- Low-cost futures trading
- Wide range of market access
Cons
- Desktop platform is very advanced
- Limited voice brokerage
See full expert review
Can you trade futures on Interactive Brokers (IBKR)?
Yes, Interactive Brokers are one of the best (if not the best) futures brokers in our comparison matrix. IBKR offer very cheap futures trading on global exchanges for experienced clients.
Interactive Brokers won “best futures broker” in our 2023, 2024 and 2025 awards as they provide very low trading costs, and institutional-grade futures trading platform and wide market access.
Interactive Brokers offer one of the best futures trading platforms in the UK for both simple and complex trading strategies. Overall, Interactive Brokers is the cheapest major brokerage offering futures trading so is suitable for traders looking for discount execution from a well-established and capitalised company.
Customer reviews for Interactive Brokers
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,374 reviews
- Excellent74%
- Very good14%
- Basic7%
- Poor2%
- Bad2%
Read customer reviews
good
information
Yes, I'm just wait to see how they perform
Digital Crypto currency, stock exchange, trading and stock market
Informative
All the information is so easily accessible for beginner investors like myself.
Simple & Best Price
Nice Interface and very good Prices in General…also easy to use.
Excellent
Excellent mobile platform for trading global markets
Complete
Very broad, stable and cost efficient
Value
They provide a comprehensive service, which they are constantly improving and enhancing. Excellent value for money and sophisticated functionality. I’m constantly finding new resources to help with my investment decisions and risk management.
Quickly & easy
Answer/ trasnfers
Best
Fast and easy execution
professional
great value for money
Outstanding
The level and quality of service is above and beyond any other ‘broker’ operating in the UK. Most others call themselves brokers but don’t have direct market access and so are, in reality, merely platforms: agents that push orders to other brokers. The result is a poor service, bad execution quality and a negative impact on investment returns. Additionally, the Interactive Broker platform is in a league of its own.
If you want an analogy, Interactive Brokers is like driving a Ferrari, while the competition are still using bicycles!
Reliable
Is reliable and diversified
Professional
Customer support is excellent. The app are clunky but work well. I used them for personal investments.
World class trading
‘- Multi-currency account
– Worldwide trading
– Sophisticated 24h real-time trading system
– Easy to use client interface
– FX trading
– Favorable fees, commissions and interest rates
– Powerful reporting tools
– Broad range of investment products
– Fair deal execution
– Comprehensive worldwide market information
– Client focus – Fantastic value for money
Organised
They are very clear and sympathetic in encouraging good practice were proper risk management is concerned.
Value for money
Excellent rates
Confusing customer service
My experience with IBKR customer service fell short of my expectations and the response time was excessively long.
Their customer service representatives appear to copy-paste responses without much care.
Security
Provides several investment instruments.
Cheap and complete
IBKR shows really good prices and provide more details and better record-keeping than other providers.
Great service provided at nominal fees
Great UI, Analysis tools, Reasonable fee structure
59.7% of retail investor accounts lose money when trading CFDs with this provider