Share Dealing

Hargreaves Lansdown Share Dealing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.7/10Very good

Based on 1,775 customer reviews and our expert analysis

  • Experts commend Hargreaves Lansdown Share Dealing for its excellent stock coverage and customer service, highlighting that there are no account charges for holding shares in a general investment account. However, they note that while the platform offers competitive pricing for frequent traders, it may be relatively expensive for infrequent share dealing, with a total rating of 4.9/5.
  • Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently praise the platform's ease of use, intuitive app, and responsive customer service. However, some users express frustration with high dealing charges and difficulties in navigating the website. Additionally, there are mixed feelings about the support provided during account issues, with several users reporting delays and challenges in communication.

Hargreaves Lansdown Share Dealing Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.9Excellent

Our experts have rated Hargreaves Lansdown Share Dealing across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Excellent stock coverage
  • No share dealing account fees
  • Established stock broker

Cons

  • Relatively high dealing charge for infrequent share dealing
See full expert review

Our verdict

Hargreaves Lansdown offers access to the widest selection of stocks for share dealing accounts in the UK. The platform also has one of the best research portals for analysing stocks.
Capital at risk.

Is it expensive to buy and sell shares on Hargreaves Lansdown?

Hargreaves Lansdown is not as expensive as it used to be as there is no account charge for holding shares in a general investment account and a max of £3.75 in a stocks and shares ISA. HL does still cost more than competitors like AJ Bell and Interactive Brokers to buy and sell shares, but the account running costs can be lower because of the monthly cap.

HL won the Best Stock Broker in our 2024, 2022 awards, and in 2021, it won Best Full-service Stockbroker for their all-round approach to customer service..

Another added bonus of dealing shares through HL is that their clients benefit from price improvements for best execution. HL say they reach out to multiple brokers to get the best prices for a trade and clients can make a saving of £18 per trade on average.

This is particularly relevant if you are dealing with cap UK shares, which is where Hargreaves Lansdown excels.

Overall, Hargreaves Lansdown is an excellent choice for most types of share dealing on UK and international markets.

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,775 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

Good

Daniel Toms ·

Good

5/5

Paul Nicoll ·

Cheaper SIPP Fees than some

david smith ·

Cheaper SIPP Fees than some

Good

Mark Deamer ·

Good

Helpful customer service. Reasonable charges

Susan Kirkland ·

Helpful customer service. Reasonable charges

best for junior isa

Akshat Wahal ·

best for junior isa

Comprehensive and proactive

Frederick Ayres ·

Comprehensive and proactive

Reliable, but some restrictions on...

Grant Fitzner ·

Reliable, but some restrictions on more complex financial products

I wish they would adopt...

Ken Gaskin ·

I wish they would adopt the usually accepted method of conducting financial information. I have had, several times, had to seek out an explanation for transctions instead of them being understandable "at a glance". Otherwise, HL are OK.

OK, don't have a lot...

Ivor Duarte ·

OK, don't have a lot with them, not keen on their website.

Great LISA and savings provider

Neil Forland-Butten ·

Great LISA and savings provider

Good for trading account in...

Ray Ring ·

Good for trading account in stocks and shares, less so for trading in unit trusts and in an isa.

Reliable great service and established....

Phillip Fielding ·

Reliable great service and established. A platform you can trust

4/5

Mark Phillips ·

Good website but expensive

Richard Skinner ·

Good website but expensive

fine

Glenn Carver ·

fine

Good but fees are far...

Derek Evans ·

Good but fees are far too high.

Solid, low cost provider.

Euan Laird ·

Solid, low cost provider.

Opaque, not user friendly, hard...

Fiona Kay ·

Opaque, not user friendly, hard to understand reports

NA

Anil Lala ·

NA

In our HL share dealing review below, we explain how much Hargreaves Lansdown charges for buying and selling shares and how they compare to other share dealing platforms.

 

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