- Good Money Guide experts rate Hargreaves Lansdown highly, awarding it a total rating of 4.9/5. They commend the platform for its excellent customer service, comprehensive market access, and robust research tools, while noting that high execution charges may apply for infrequent traders.
- Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high trading fees and issues related to account management and support, indicating a mix of positive experiences and significant frustrations.
Hargreaves Lansdown Stock Broking Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown Stock Broking across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Thousands of UK and international shares, bonds & funds
- £1 minimum deposit
- No account fee for shares in a GIA
- An established and listed company on the LSE.
Cons
- High execution charges if you don’t deal very often
See full expert review
Our verdict
Hargreaves Lansdown is ranked as our best online stock broker in the UK. It won the 2025, 2024, 2022 and 2021 Good Money Guide award for best full-service stock broker because of it’s capped account fees, market range and research.
Capital at risk
Summary
Pricing: There is no account charge for holding shares. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.
Market Access: Offers RSP access and phone dealing on some of the smallest companies on the London stock exchange as well as a great range of internatinal and main market stocks, funds, and bonds.
Online Platform: They both do exactly what they are supposed to do for long term investors.
Customer Service: This is where HL stands out as a stock broker, it's an actual stock broker instead of just an investing platform so you can talk to someone who knows what they are doing.
Research & Analysis: Some great stock screeners, and a constant stream of market analysis and trading and investing ideas online.
Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,775 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Website outdated and charges high
Website outdated and charges high
Good platform, expensive fees
Good platform, expensive fees
Very good trading and research.
Very good trading and research.
Good, but pricey
Good, but pricey
Works well for me, clear...
Works well for me, clear information, easy to access
large reliable service
large reliable service
Easy navigation
Easy navigation
Staff. Don’t care
Staff. Don’t care
Good platform but expensive
Good platform but expensive
Easy to use good app
Easy to use good app
User friendly
User friendly
User-friendly & succinct. A little...
User-friendly & succinct. A little more expensive. Poor on USA listed stocks
Poor value
Poor value
Good information, easy to use,...
Good information, easy to use, dyor on recommendations though!
Good but limited choice
Good but limited choice
I have been with them...
I have been with them for 10 years, charges high, service slow, web access and app good.
Good, quite expensive for foreign...
Good, quite expensive for foreign trades, expensive SIPP charges
Good service but I would...
Good service but I would like to see a wider range of investments
Easy platform to navigate. Customer...
Easy platform to navigate. Customer support readily available and easy to talk to
Good and easy to...
Good and easy to use but expensive