- Experts rate Hargreaves Lansdown highly, awarding it a total rating of 4.9/5. They commend the platform for its excellent customer service, comprehensive market access, and robust research tools, while noting that high execution charges may apply for infrequent traders.
- Across 1775 user reviews on Good Money Guide, averaging 3.8/5, customers frequently highlight the platform's ease of use, intuitive app, and responsive customer service. However, some users express dissatisfaction with high trading fees and issues related to account management and support, indicating a mix of positive experiences and significant frustrations.
Hargreaves Lansdown Stock Broking Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown Stock Broking across five key areas of our review framework.
- Pricing4.5
- Market Access5.0
- Online Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Thousands of UK and international shares, bonds & funds
- £1 minimum deposit
- No account fee for shares in a GIA
- An established and listed company on the LSE.
Cons
- High execution charges if you don’t deal very often
See full expert review
Our verdict
Hargreaves Lansdown is ranked as our best online stock broker in the UK. It won the 2025, 2024, 2022 and 2021 Good Money Guide award for best full-service stock broker because of it’s capped account fees, market range and research.
Capital at risk
Summary
Pricing: There is no account charge for holding shares. Funds are charged at 0.45% for the first £250,000. There is no charge for buying funds, but shares are charged at £11.95 per deal or £5.95 if you do over 20 deals per month.
Market Access: Offers RSP access and phone dealing on some of the smallest companies on the London stock exchange as well as a great range of internatinal and main market stocks, funds, and bonds.
Online Platform: They both do exactly what they are supposed to do for long term investors.
Customer Service: This is where HL stands out as a stock broker, it's an actual stock broker instead of just an investing platform so you can talk to someone who knows what they are doing.
Research & Analysis: Some great stock screeners, and a constant stream of market analysis and trading and investing ideas online.
Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,775 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
Platform is good but difficult to navigate sometimes
I find the platform good but it is difficult sometimes to navigate around. Customer service can be slow. Overall it is ok
Hargreaves Lansdown
I've been using Hargreaves Lansdown for about 20 years for my investments and have been very satisfied with the service provided. They provide a one stop shop for all my needs which include Stocks & Shares ISA, Cash ISA and their Active Savings product.
Really easy to use platform,...
Really easy to use platform, good range of choices offered
provides the complete package for...
provides the complete package for an investor.
None
None
outstanding
outstanding
Efficient but pricey, easy to...
Efficient but pricey, easy to use website.
Seem ok
Seem ok
App experience isn’t great
App experience isn’t great
Very reliable with good customer...
Very reliable with good customer service and care. Offers variety of packages
slow process to open savings...
slow process to open savings accounts and rates are uncompetitive
Very easy to use; and...
Very easy to use; and good tools withn the platform
Competitive and good help line
Competitive and good help line
expensive, flaffy
expensive, flaffy
Far too big
Far too big
Easy to use and customer...
Easy to use and customer focused
Excellent platform but expensive.
Excellent platform but expensive.
Excellent app and website
Excellent app and website
Good but expensive
Good but expensive
Excellent
Excellent