Hargreaves Lansdown General Investment Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.8/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown's General Investment Account highly, noting its extensive range of account types and a robust research portal that supports informed investment decisions. The platform is praised for its wide market coverage, offering access to thousands of shares, funds, and bonds, although it can be costly for larger fund portfolios.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties in navigating the platform. Additionally, while many appreciate the comprehensive investment options, a number of reviews highlight concerns regarding customer support and account management issues.

Hargreaves Lansdown General Investment Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Hargreaves Lansdown General Investment Account across one key area of our review framework.

  • Excellent5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • Ready-made portfolios with different levels of risk
  • Excellent research and analysis
  • An established and listed company on the LSE.

Cons

  • Can be expensive for large fund portfolios
  • Data not as good as it used to be
See full expert review

Our verdict

Hargreaves Lansdown (HL) has plenty of account types including a GIA and several types of ISA, plus an excellent research portal. There's access to thousands of UK and international shares, funds, ETFs, investment trusts and corporate bonds. Capital is at risk.
Capital at risk

IsΒ HL's GIA a Good Account?

HL is good for investors looking for more than just somewhere to buy and sell shares. The platform offers the most account types of all the investment platforms we compare, including a GIA, stocks and shares ISAs, lifetime ISAs, and junior ISAs. Plus, it has one of the best research portals to help you choose your own investments. And it boasts some of the widest market coverage, including thousands of UK and international shares, over 3,000 funds, ETFs, investment trusts, and corporate bonds.

Fees

There is no account charge for shares in a GIA with HL. Funds are charged at 0.45% for the first Β£250,000. There's no charge for buying funds, but shares are charged at Β£11.95 per deal or Β£5.95 if you do over 20 deals per month.

Is HL's GIA Better than its ISA?

It makes sense to open a GIA only after you have exhausted your ISA allowance. With the GIA from HL, you can invest as much as you like but with an ISA you're limited to Β£20,000 a year in the tax-free wrapper.

What is HL's Platform Like to Use?

HL's investment platform is one of the best around. HL provides a huge amount of technical and fundamental data to help you choose investments.

Hargreaves Lansdown Investing Platform

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

3/5

GMG Awards Voter: [11935496760] Β·

Pros:
Good communication

Cons:
Reduce costs.

5/5

GMG Awards Voter: [11935241536] Β·

Pros:
speed of corresponding

Cons:
no comment

3/5

GMG Awards Voter: [11935150781] Β·

Pros:
Reputation

3/5

GMG Awards Voter: [11935041568] Β·

Pros:
Lots of choice of investments

Cons:
Clearer fees, better app

3/5

GMG Awards Voter: [11934935767] Β·

5/5

GMG Awards Voter: [11934919045] Β·

Pros:
They are a brilliant source of information.

Cons:
The most complicated web service - get it simplified!

3/5

GMG Awards Voter: [11934705024] Β·

Pros:
Online platform

Cons:
All seems fine

4/5

GMG Awards Voter: [11934654217] Β·

Pros:
visibilty of portfolio

Cons:
cut fees

5/5

GMG Awards Voter: [11934590362] Β·

3/5

GMG Awards Voter: [11934293392] Β·

Pros:
Fund choice

Cons:
Flexible ISA

5/5

GMG Awards Voter: [11934243625] Β·

Pros:
Detail analysis of each ETF, stock etc. Being able to understand where your investment is being split in terms of size, location and company.

Cons:
More market commentary.

4/5

GMG Awards Voter: [11934194125] Β·

Pros:
reliable, reasonable, expert

Cons:
trim charges, simplify cash holdings

3/5

GMG Awards Voter: [11934118793] Β·

Pros:
easy access

Cons:
reduce costs

4/5

GMG Awards Voter: [11934072481] Β·

Pros:
Spread of investment opportunities

Cons:
Manage the managed portfolios and communicate on them

4/5

GMG Awards Voter: [11934056259] Β·

Pros:
Research

Cons:
Too expensive platform costs

3/5

GMG Awards Voter: [11934023562] Β·

4/5

GMG Awards Voter: [11933961342] Β·

Pros:
Choice/Freedom to play around

Cons:
Clearer fees pricing made more visible in app

5/5

GMG Awards Voter: [11933937083] Β·

Pros:
I can use the app to see how my investment is doing

Cons:
DonÔÇÖt know

4/5

GMG Awards Voter: [11933935149] Β·

Pros:
Slick portfolio breakdown and tools

3/5

GMG Awards Voter: [11933934952] Β·

Pros:
access

Cons:
Provide a wide range of services

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