- Experts rate Hargreaves Lansdown's General Investment Account highly, noting its extensive range of account types and a robust research portal that supports informed investment decisions. The platform is praised for its wide market coverage, offering access to thousands of shares, funds, and bonds, although it can be costly for larger fund portfolios.
- Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties in navigating the platform. Additionally, while many appreciate the comprehensive investment options, a number of reviews highlight concerns regarding customer support and account management issues.
Hargreaves Lansdown General Investment Account Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Hargreaves Lansdown General Investment Account across one key area of our review framework.
- Excellent5.0
Pros
- Thousands of UK and international shares, bonds & funds
- Ready-made portfolios with different levels of risk
- Excellent research and analysis
- An established and listed company on the LSE.
Cons
- Can be expensive for large fund portfolios
- Data not as good as it used to be
See full expert review
Our verdict
Hargreaves Lansdown (HL) has plenty of account types including a GIA and several types of ISA, plus an excellent research portal. There's access to thousands of UK and international shares, funds, ETFs, investment trusts and corporate bonds. Capital is at risk.
Capital at risk
IsΒ HL's GIA a Good Account?
HL is good for investors looking for more than just somewhere to buy and sell shares. The platform offers the most account types of all the investment platforms we compare, including a GIA, stocks and shares ISAs, lifetime ISAs, and junior ISAs. Plus, it has one of the best research portals to help you choose your own investments. And it boasts some of the widest market coverage, including thousands of UK and international shares, over 3,000 funds, ETFs, investment trusts, and corporate bonds.
Fees
There is no account charge for shares in a GIA with HL. Funds are charged at 0.45% for the first Β£250,000. There's no charge for buying funds, but shares are charged at Β£11.95 per deal or Β£5.95 if you do over 20 deals per month.
Is HL's GIA Better than its ISA?
It makes sense to open a GIA only after you have exhausted your ISA allowance. With the GIA from HL, you can invest as much as you like but with an ISA you're limited to Β£20,000 a year in the tax-free wrapper.
What is HL's Platform Like to Use?
HL's investment platform is one of the best around. HL provides a huge amount of technical and fundamental data to help you choose investments.

Customer reviews for Hargreaves Lansdown
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 1,779 reviews
- Excellent27%
- Very good38%
- Basic24%
- Poor7%
- Bad4%
Read customer reviews
3/5
Pros:
Good communication
Cons:
Reduce costs.
5/5
Pros:
speed of corresponding
Cons:
no comment
3/5
Pros:
Reputation
3/5
Pros:
Lots of choice of investments
Cons:
Clearer fees, better app
3/5
5/5
Pros:
They are a brilliant source of information.
Cons:
The most complicated web service - get it simplified!
3/5
Pros:
Online platform
Cons:
All seems fine
4/5
Pros:
visibilty of portfolio
Cons:
cut fees
5/5
3/5
Pros:
Fund choice
Cons:
Flexible ISA
5/5
Pros:
Detail analysis of each ETF, stock etc. Being able to understand where your investment is being split in terms of size, location and company.
Cons:
More market commentary.
4/5
Pros:
reliable, reasonable, expert
Cons:
trim charges, simplify cash holdings
3/5
Pros:
easy access
Cons:
reduce costs
4/5
Pros:
Spread of investment opportunities
Cons:
Manage the managed portfolios and communicate on them
4/5
Pros:
Research
Cons:
Too expensive platform costs
3/5
4/5
Pros:
Choice/Freedom to play around
Cons:
Clearer fees pricing made more visible in app
5/5
Pros:
I can use the app to see how my investment is doing
Cons:
DonΓΓΓt know
4/5
Pros:
Slick portfolio breakdown and tools
3/5
Pros:
access
Cons:
Provide a wide range of services
- Expert opinion: Hargreaves Lansdown full review
