Hargreaves Lansdown General Investment Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.8/10Very good

Based on 1,779 customer reviews and our expert analysis

  • Experts rate Hargreaves Lansdown's General Investment Account highly, noting its extensive range of account types and a robust research portal that supports informed investment decisions. The platform is praised for its wide market coverage, offering access to thousands of shares, funds, and bonds, although it can be costly for larger fund portfolios.
  • Across 1779 user reviews on Good Money Guide, averaging 3.8/5, customers frequently commend the user-friendly app and website, alongside responsive customer service. However, some users express dissatisfaction with high fees and occasional difficulties in navigating the platform. Additionally, while many appreciate the comprehensive investment options, a number of reviews highlight concerns regarding customer support and account management issues.

Hargreaves Lansdown General Investment Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Hargreaves Lansdown General Investment Account across one key area of our review framework.

  • Excellent5.0

Pros

  • Thousands of UK and international shares, bonds & funds
  • Ready-made portfolios with different levels of risk
  • Excellent research and analysis
  • An established and listed company on the LSE.

Cons

  • Can be expensive for large fund portfolios
  • Data not as good as it used to be
See full expert review

Our verdict

Hargreaves Lansdown (HL) has plenty of account types including a GIA and several types of ISA, plus an excellent research portal. There's access to thousands of UK and international shares, funds, ETFs, investment trusts and corporate bonds. Capital is at risk.
Capital at risk

IsΒ HL's GIA a Good Account?

HL is good for investors looking for more than just somewhere to buy and sell shares. The platform offers the most account types of all the investment platforms we compare, including a GIA, stocks and shares ISAs, lifetime ISAs, and junior ISAs. Plus, it has one of the best research portals to help you choose your own investments. And it boasts some of the widest market coverage, including thousands of UK and international shares, over 3,000 funds, ETFs, investment trusts, and corporate bonds.

Fees

There is no account charge for shares in a GIA with HL. Funds are charged at 0.45% for the first Β£250,000. There's no charge for buying funds, but shares are charged at Β£11.95 per deal or Β£5.95 if you do over 20 deals per month.

Is HL's GIA Better than its ISA?

It makes sense to open a GIA only after you have exhausted your ISA allowance. With the GIA from HL, you can invest as much as you like but with an ISA you're limited to Β£20,000 a year in the tax-free wrapper.

What is HL's Platform Like to Use?

HL's investment platform is one of the best around. HL provides a huge amount of technical and fundamental data to help you choose investments.

Hargreaves Lansdown Investing Platform

Customer reviews for Hargreaves Lansdown

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 1,779 reviews

  • Excellent27%
  • Very good38%
  • Basic24%
  • Poor7%
  • Bad4%
Read customer reviews

5/5

GMG Awards Voter: [118244596432] Β·

Pros:
Everything in one place

Cons:
Dont know.

5/5

GMG Awards Voter: [118244596371] Β·

Pros:
Breadth

4/5

GMG Awards Voter: [118244595317] Β·

Pros:
Ability to reach Customer Service quickly & speak to an actual person

Cons:
The platform itself is too slow. Dealing costs need to be reduced.

4/5

GMG Awards Voter: [118244595292] Β·

Pros:
Range of investments

Cons:
They need to update the interface and lower fees

3/5

GMG Awards Voter: [118244593717] Β·

Pros:
Someone always answers the phone to you when you phone. No irritating ÔÇÿplease chose 1 for an irritating experienceÔÇΒͺÔÇÖ stuff

Cons:
Need to get the legal action re Woodford out of way. This is biggest disincentive to me investing more

3/5

GMG Awards Voter: [118244592922] Β·

Pros:
..

4/5

GMG Awards Voter: [118244592997] Β·

Pros:
Ease of use

Cons:
Improve data provided

5/5

GMG Awards Voter: [118244592713] Β·

Pros:
online

Cons:
Extend time when live

4/5

GMG Awards Voter: [118244592251] Β·

Pros:
Research

Cons:
reduce fees

3/5

GMG Awards Voter: [118244592279] Β·

Pros:
Good reporting and annual tax summary

Cons:
Provide analyst ratings for shares

3/5

GMG Awards Voter: [118244591356] Β·

Pros:
Range of accounts

Cons:
More tradable stocks in foreign countries

4/5

GMG Awards Voter: [118244588005] Β·

Pros:
Website - ease of use

Cons:
Reduce trading fees

4/5

GMG Awards Voter: [118244586212] Β·

Pros:
easy to navigate.

Cons:
reduce charges.

5/5

GMG Awards Voter: [118244580783] Β·

Pros:
Quality

Cons:
Be cheaper

5/5

GMG Awards Voter: [118244580371] Β·

Pros:
ease of use

Cons:
no strong opinion

4/5

GMG Awards Voter: [118244577789] Β·

Pros:
consistent

Cons:
REDUCE TRADING COSTS

5/5

GMG Awards Voter: [118244575945] Β·

Pros:
scope of investments

Cons:
Lower costs

4/5

GMG Awards Voter: [118244575380] Β·

Pros:
Reliable accurate information

Cons:
Reduction in costs would be nice

4/5

GMG Awards Voter: [118244575458] Β·

Pros:
Ease of use

Cons:
After hours prices (sells often higher than buys)

5/5

GMG Awards Voter: [118244575183] Β·

Pros:
Analysis

Cons:
Email notifications when dividends have been paid

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