First Direct

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First Direct say they are a straight-talking banking, in black and white that helps over 1.7 million UK customers with current accounts, loans, credit cards, savings and mortgages.

Customer Reviews

Vote for this provider in the 2025 Good Money Guide Awards by leaving a review.πŸ†

4.5

8 Good Money Guide users have given this provider a review rating of 4.5 out of 5 based on their genuine experience.

Excellent50%
Very good50%
Average0%
Poor0%
Terrible0%

First Direct review

4th February 2025

Current and deposit accounts held easy to use web site and App excellent phone service

Phillip Anthony Thurgood
Verified

Convenient and easy to use

3rd February 2025

The First Direct app is one of the best financial applications that I have ever used; it makes transfers particularly easy in comparison to several other competing platforms that I have used. I have been a satisfied user for the last 18 months and would advocate for others to consider using their current and saving accounts if they were looking for such services.

Andrew Morgan
Verified

Very good platform and customer…

29th July 2024

Very good platform and customer service

James Shama

4/5

25th July 2024
Rafal Szymanski

Excellent and responsive customer service,…

11th July 2024

Excellent and responsive customer service, and great products with a competitive rate on regular savings account.

Jo Green

Long established trailblazer, setting the…

5th July 2024

Long established trailblazer, setting the benchmark for the disruptors to aspire to

Dominic Bolton

Good app and great customer…

4th July 2024

Good app and great customer service

Kyle Porter

Telephone banking is quick and…

4th July 2024

Telephone banking is quick and reliable

Graham H Stowell

 

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