First Direct say they are a straight-talking banking, in black and white that helps over 1.7 million UK customers with current accounts, loans, credit cards, savings and mortgages.
Customer Reviews
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First Direct review
Current and deposit accounts held easy to use web site and App excellent phone service
Convenient and easy to use
The First Direct app is one of the best financial applications that I have ever used; it makes transfers particularly easy in comparison to several other competing platforms that I have used. I have been a satisfied user for the last 18 months and would advocate for others to consider using their current and saving accounts if they were looking for such services.
Very good platform and customer…
Very good platform and customer service
4/5
Excellent and responsive customer service,…
Excellent and responsive customer service, and great products with a competitive rate on regular savings account.
Long established trailblazer, setting the…
Long established trailblazer, setting the benchmark for the disruptors to aspire to
Good app and great customer…
Good app and great customer service
Telephone banking is quick and…
Telephone banking is quick and reliable