StoneX Trading MT4 Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.0/10Very good

Based on 125 customer reviews and our expert analysis

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69% of retail investor accounts lose money

  • Experts highlight StoneX Trading MT4 as a solid choice for traders seeking to use MetaTrader 4 with a reputable UK broker. They commend its integration of nine Expert Advisors and VPS hosting, which facilitate automated trading, although they suggest that StoneX's proprietary platform may offer a better overall experience for most users.
  • Across 125 user reviews on Good Money Guide, averaging 3.8/5, customers frequently praise the platform's reliability, ease of use, and responsive customer service. Many users appreciate the fast execution and intuitive interface, while some express concerns about the limited market range and occasional issues with system reliability during critical trading moments.

StoneX Trading MT4 Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.2Very good

Our experts have rated StoneX Trading MT4 across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.0
  • Online Platform4.0
  • Customer Service4.5
  • Research & Analysis4.5

Pros

  • Spread betting
  • Good pricing
  • Backed by StoneX

Cons

  • Limited market range
  • Better signals and analytics on their main platform
See full expert review

Our verdict

StoneX Trading offers MetaTrader 4 (MT4) for forex and CFD traders who want advanced charting, automated trading and Expert Advisors. MT4 is available on desktop, iPhone and Android, with nine Expert Advisors from FX Blue, custom indicators and VPS hosting for traders who want to run automated strategies around the clock.

70% of retail investor accounts lose money when trading CFDs with this provider.

Is MT4 available on StoneX Trading?

StoneX Trading offers MetaTrader 4 and it is a good option if you want to use MT4 with an established UK broker.

However, I still think StoneX Trading’s main proprietary platform is better for most traders. It is easier to use and gives you better access to StoneX's own trading tools and wider offering. MT4 really comes into its own if you specifically want to automate your trading, use Expert Advisors or have already built your trading setup around MetaTrader.

StoneX Trading adds nine Expert Advisors from FX Blue, including Sentiment Trader, as well as custom indicators and an economic calendar. You can use EAs to monitor markets and automatically execute trades based on rules you have set.

There is also VPS hosting, which is a genuinely useful addition for serious automated traders because you can keep your EAs running during trading hours without leaving your own computer switched on.

Overall, StoneX Trading is a good MT4 broker if you want the reassurance and service of a large established financial services group alongside MetaTrader. But unless you specifically need MT4, I would probably use StoneX Trading’s main platform instead.

Pricing

StoneX Trading says MT4 traders get the same tight spreads and fast execution available through its proprietary platforms.

There is no minimum deposit if you fund your MT4 account by bank transfer, although card deposits have a £100 minimum. Obviously, that doesn't mean you should open an account with a tiny balance because you still need enough money to cover the margin requirements of the positions you are trading.

As MT4 is primarily aimed at leveraged forex and CFD trading, you also need to factor in the spread and any overnight financing charges rather than looking solely at whether there is an account fee.

If you are an active trader, execution quality is just as important as the headline spread. A fractionally cheaper spread isn't much use if you regularly suffer from poor fills when markets are moving quickly.

Market Access

This is the main area where I think you need to be aware of the difference between StoneX Trading's MT4 account and its main trading platform.

MT4 is primarily designed for trading forex, commodities and indices, rather than providing access to everything StoneX Trading offers.

The current StoneX information doesn't give a specific number of markets available through MT4, so I would remove the old claim that there are around 84 markets unless StoneX confirms that figure is still correct.

For traders who mainly want to trade currencies and the major indices and commodities, that isn't necessarily a problem. But if having the widest possible choice of markets is important to you, StoneX Trading's main platform is likely to be the better option.

Platform & Apps

MT4 is old, but it is still one of the most popular trading platforms in the world, particularly amongst forex traders.

The main reason people still use it is not because it looks particularly good – it doesn't – but because there is a huge ecosystem of indicators, Expert Advisors and automated trading strategies built around it.

StoneX Trading provides nine Expert Advisors from FX Blue, including Sentiment Trader, which you can adapt to your trading style. You can also use custom indicators, advanced charts, drawing tools and different timeframes, as well as dealing directly from the charts.

There are MT4 apps for both iPhone and Android, with one-click trading, charts, indicators and drawing tools, so you can access the same MT4 account when you are away from your main trading computer.

But personally, if I was sitting in front of a screen trading manually, I'd use StoneX Trading's own platform. MT4 makes much more sense if you have a particular indicator, EA or automated strategy that you specifically want to run.

Customer Service

One of the reasons for choosing StoneX Trading for MT4 rather than one of the hundreds of MetaTrader brokers available online is the broker behind the platform.

MT4 is just the software you use to trade. Your actual account, pricing, execution and customer service come from StoneX Trading.

That distinction is important because there are an enormous number of MT4 brokers and they are certainly not all equal. With StoneX Trading you are dealing with an established financial services business rather than choosing a broker simply because it happens to offer MetaTrader.

StoneX Trading also offers dedicated customer service, and there is online chat support if you have problems with your account or platform.

For me, that is one of the strongest reasons to use StoneX Trading for MT4.

Research & Analysis

MT4 is primarily a technical analysis and automated trading platform rather than a research platform.

You get professional charting with a wide range of technical indicators, chart types, drawing tools and timeframes, and you can trade directly from charts. StoneX Trading also provides custom indicators and a customisable economic calendar to help you keep track of market-moving events.

Where MT4 becomes much more interesting is automated analysis. StoneX provides nine Expert Advisors from FX Blue, which can monitor markets for trading opportunities and execute orders according to rules you have defined.

There is also VPS hosting for EAs, allowing automated strategies to run during trading hours without relying on your home computer being switched on and connected to the internet.

However, if you want StoneX's broader market research, trading ideas and proprietary analytics rather than running your own technical strategies, I think the main StoneX Trading platform is the better choice. MT4 is really for traders who know why they want MT4.

Customer reviews for StoneX Trading (Formerly City Index)

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
3.8Basic

Based on 125 reviews

  • Excellent41%
  • Very good25%
  • Basic18%
  • Poor10%
  • Bad7%
Read customer reviews

The Best

Graham Sims ·

I have been a client with City Index for a number years, I am really happy that their care and attention in managing my account is second to none. As well as a great informative and easy to use platform, I can rely on a personal account manager who will call me periodically, 'just to see how things are' which I find in this day and age of 'total automation' very refreshing and keeps the human element at the forefront of all my dealings with City Index.
Thank you City Index for a complete customer care package which i believe stand you in good stead for the future.

City index

Samson ·

Good platform

Service

Thiru Moodaley ·

Their systems are unrealiable when you need it most and their over night charges are exorbitant. They also put up their margins on markets without informing the customers. Would not recommend them

Review City Index

Tim Ellis ·

I like city index, they have a good range of markets and are always helpful and professional when calling them. For example I recently called them to place a long dated Option trade and it was all completed in a couple of minutes. They are a genuinely good broker

Best around

Franco ·

Great customer service and care.

Reliable broker

Sam Jones ·

Been with them for a short time but can see differences to former brokers I have been with. Good service, good number of products and reasonable spreads when trading.

Excellent platform

Eva ·

Great platform, lots of markets available and the app is also excellent

A wide range of markets available and an excellent customer support

Jack Corbier ·

Access to an extensive range of tradeable markets and a great service, also a good platform and a great mobile app

Service

Macy ·

Overall the services of the Citi Index is quite good

Don't use often

Matt Judge ·

Don't use often

OK

John Frederick Martin ·

OK

Good depth of information on...

John Luckett ·

Good depth of information on various shares

reaaly use this platform

Leslie Phillips ·

reaaly use this platform

Solid reliable platform

Joe Ellis ·

Solid reliable platform

Trading was easy, website easy...

Peter Houghton ·

Trading was easy, website easy to navigate lots of information

easy to use

Peter George ·

easy to use

regular

JOHN LABARTE ·

regular

Ok but not special

Barry Vernon ·

Ok but not special

Always worth checking out

Simon Gatti ·

Always worth checking out

Ok

David Whitehouse ·

Ok

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