Is AJ Bell Stocks & Shares ISA any good?

AJ Bell Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Good Money Guide experts commend AJ Bell's Stocks & Shares ISA for its comprehensive investment options and low-cost structure, noting a total rating of 5.0/5 across various criteria including pricing and customer service. They highlight the platform's flexibility, allowing users to choose their own investments, while cautioning about higher phone dealing charges.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about occasional platform stability and the complexity of certain features, indicating a mixed experience with the app's usability.

AJ Bell Stocks & Shares ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated AJ Bell Stocks & Shares ISA across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0
Pros
  • Pick your own shares, funds and bonds or use their investing ideas
  • Low ISA account fees capped at £2.50 a month for shares
  • Lots of account types
Cons
  • High phone dealing charges
See full expert review

Our verdict

AJ Bell won the Good Money Guide Award in 2024 for “Best Stocks and Shares ISA” for its low-cost online investing platform for the UK DIY investor where you can invest stocks in more than 20 markets, over 4,000 funds, ETFs, and bonds.

How does AJ Bell's ISA work?

AJ Bell's ISA is a stocks and shares ISA which means that you are invested in the stock market. AJ Bell does not offer cash ISA like Hargreaves Lansdown do with their Active Savings product. However, AJ Bell do pay interest on uninvested cash so if you want to keep some money outside the risks of the stock market you can earn interest on your cash.


Fees: AJ Bell charges 0.25% of the value of your portfolio for their ISA. But, share account fees are capped at £3.50 a month. Dealing costs are £1.50 for funds and £5 for shares but drop to £3.50 where there were 10 or more online share deals in the previous month.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews
4/5
GMG Awards Voter: [11932083004] ·
4/5
GMG Awards Voter: [11932047986] ·

Pros:
App

5/5
GMG Awards Voter: [11932011713] ·

Pros:
literature provided..updates via e mail.cash back site friendly

5/5
GMG Awards Voter: [11931987591] ·

Pros:
lisa provider

Cons:
none

4/5
GMG Awards Voter: [11931895294] ·

Pros:
Nothing in particular - I didn't choose them, my IFA did

Cons:
Improved digital UX and UI

5/5
GMG Awards Voter: [11931885682] ·

Pros:
Buying stocks

Cons:
More educational materials

5/5
GMG Awards Voter: [11931872709] ·

Pros:
private recommend by my bank halifax

Cons:
privately invest better

4/5
GMG Awards Voter: [11931865525] ·
5/5
GMG Awards Voter: [11931825969] ·

Pros:
IFISAs

Cons:
Wider market

5/5
GMG Awards Voter: [11931767628] ·

Pros:
Ability to pick own funds

3/5
GMG Awards Voter: [11931747229] ·
4/5
GMG Awards Voter: [11931731166] ·

Pros:
easy for a relative financial ignoramus, am getting my best results from a fund they recommended so good advice

Cons:
Business like, but gets the job done

3/5
GMG Awards Voter: [11931729121] ·

Cons:
no opinion

3/5
GMG Awards Voter: [11931691523] ·

Pros:
Good reputation

Cons:
Make account set up easier and more transparent

3/5
GMG Awards Voter: [11931689553] ·

Pros:
Easy to use.

Cons:
Access to more markets.

3/5
GMG Awards Voter: [11931677119] ·

Pros:
Wide range of options

Cons:
Website and ease of investing tricky

5/5
GMG Awards Voter: [11931655063] ·

Pros:
Fund research. Reasonable fees. Transaction speed

Cons:
Nothing they're the best

3/5
GMG Awards Voter: [11931655251] ·
4/5
GMG Awards Voter: [11931635127] ·
5/5
GMG Awards Voter: [11931623969] ·

Pros:
Range of investments

Cons:
Range of services

AJ Bell’s investment ISA is one of the cheapest around, especially for large accounts. A stocks and shares ISA is a tax-efficient investment account in which you can invest up to £20,000 per year. When you invest in a socks and shares ISA, you pay no tax on any capital gains or income from your investments.

AJ Bell’s stocks and shares ISA offers a number of advantages. These include:

  • Wide investment range – Access to a vast range of investments including stocks, over 2,000 funds, and ETFs
  • Accessibility – View your account online 24/7 and deal on the go with AJ Bell’s mobile app
  • Regular savings – Invest from £25 per month using the regular investment service and pay £1.50 per deal
  • Low-costs – Deal from £1.50 per trade and you’ll never pay more than £9.95 per online deal.

Fees and charges for AJ Bell ’s stocks and shares ISA are listed below and are quite competitive. For example, the 0.25% custody charge on the first £250,000 of assets is lower than rival Hargreaves Lansdown’s equivalent charge (0.45% on the first £250,000 of funds).

ISA Charges & Fees

Buying and selling investments (per deal)
Funds (including unit trusts and OEICs) online£1.50
Shares (including investment trusts, ETFs, gilts, and bonds)£9.95
Shares, where there were 10 or more share deals in the previous month£4.95
Funds custody charge (including unit trusts, OEICs, and structured products)
On the first £250,000 of funds0.25%
For funds between £250,000 and £1m0.10%
For funds between £1m and £2m0.05%
For funds over £2mNo charge
Shares custody charge (including investment trusts, ETFs, gilts, and bonds)0.25%(max £3.50 per month)

The main attraction of this stocks and shares ISA, relative to competitors’ products, is the range of investments on offer. There are many funds to choose from and many international stocks available. On the downside, trading fees are higher than those offered by some other platforms such as Freetrade and Trading 212, which offer commission-free trading.

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