Is AJ Bell Stocks & Shares ISA any good?

AJ Bell Stocks & Shares ISA Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 1,103 customer reviews and our expert analysis

  • Experts commend AJ Bell's Stocks & Shares ISA for its comprehensive investment options and low-cost structure, noting a total rating of 5.0/5 across various criteria including pricing and customer service. They highlight the platform's flexibility, allowing users to choose their own investments, while cautioning about higher phone dealing charges.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, responsive customer service, and transparent fee structure. However, some users express concerns about occasional platform stability and the complexity of certain features, indicating a mixed experience with the app's usability.

AJ Bell Stocks & Shares ISA Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated AJ Bell Stocks & Shares ISA across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0
Pros
  • Pick your own shares, funds and bonds or use their investing ideas
  • Low ISA account fees capped at £2.50 a month for shares
  • Lots of account types
Cons
  • High phone dealing charges
See full expert review

Our verdict

AJ Bell won the Good Money Guide Award in 2024 for “Best Stocks and Shares ISA” for its low-cost online investing platform for the UK DIY investor where you can invest stocks in more than 20 markets, over 4,000 funds, ETFs, and bonds.

How does AJ Bell's ISA work?

AJ Bell's ISA is a stocks and shares ISA which means that you are invested in the stock market. AJ Bell does not offer cash ISA like Hargreaves Lansdown do with their Active Savings product. However, AJ Bell do pay interest on uninvested cash so if you want to keep some money outside the risks of the stock market you can earn interest on your cash.


Fees: AJ Bell charges 0.25% of the value of your portfolio for their ISA. But, share account fees are capped at £3.50 a month. Dealing costs are £1.50 for funds and £5 for shares but drop to £3.50 where there were 10 or more online share deals in the previous month.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews
5/5
GMG Awards Voter: [118244556373] ·

Pros:
mobile phone app

5/5
GMG Awards Voter: [118244555658] ·

Cons:
Keep trading cost down

5/5
GMG Awards Voter: [118244554615] ·

Pros:
Excellent platform interface & efficient customer service

Cons:
Would like ability to use x-ray tool across multiple investment accounts (combining ISAs, SIPPs, Dealing A/Cs). Charging based on combining individuals platform holdings (e.g interest on total cash balances, charges based on combined value of funds, etc.)

5/5
GMG Awards Voter: [118244554541] ·
5/5
GMG Awards Voter: [118244550007] ·

Pros:
security

5/5
GMG Awards Voter: [118244549978] ·

Pros:
X Ray analysis of portfolio function

5/5
GMG Awards Voter: [118244549748] ·

Pros:
Easy Interface and mobile app

Cons:
Access to more markets

4/5
GMG Awards Voter: [118244549732] ·
5/5
GMG Awards Voter: [118244549444] ·
5/5
GMG Awards Voter: [118244549911] ·

Pros:
Not too expensive. Reliable. Access to Shares magazine. Good choice of investments.

Cons:
Reduce cost.

4/5
GMG Awards Voter: [118244548216] ·

Pros:
Reasonable prices

Cons:
better research

4/5
GMG Awards Voter: [118244546028] ·
4/5
GMG Awards Voter: [118244545544] ·

Pros:
Generally good and efficient

Cons:
No real criticism.

5/5
GMG Awards Voter: [118244545080] ·

Pros:
Low trade cost for regular traders

Cons:
Lower charges

3/5
GMG Awards Voter: [118244544893] ·

Pros:
My SIPP

4/5
GMG Awards Voter: [118244544937] ·

Pros:
none

4/5
GMG Awards Voter: [118244542913] ·
4/5
GMG Awards Voter: [118244541188] ·

Pros:
live pricing

Cons:
more research availability

4/5
GMG Awards Voter: [118244541179] ·

Pros:
Ease of use

4/5
GMG Awards Voter: [118244540972] ·

Pros:
Good customer support

Cons:
SIPP crystalisation is painful, GUI needs updating

AJ Bell’s investment ISA is one of the cheapest around, especially for large accounts. A stocks and shares ISA is a tax-efficient investment account in which you can invest up to £20,000 per year. When you invest in a socks and shares ISA, you pay no tax on any capital gains or income from your investments.

AJ Bell’s stocks and shares ISA offers a number of advantages. These include:

  • Wide investment range – Access to a vast range of investments including stocks, over 2,000 funds, and ETFs
  • Accessibility – View your account online 24/7 and deal on the go with AJ Bell’s mobile app
  • Regular savings – Invest from £25 per month using the regular investment service and pay £1.50 per deal
  • Low-costs – Deal from £1.50 per trade and you’ll never pay more than £9.95 per online deal.

Fees and charges for AJ Bell ’s stocks and shares ISA are listed below and are quite competitive. For example, the 0.25% custody charge on the first £250,000 of assets is lower than rival Hargreaves Lansdown’s equivalent charge (0.45% on the first £250,000 of funds).

ISA Charges & Fees

Buying and selling investments (per deal)
Funds (including unit trusts and OEICs) online£1.50
Shares (including investment trusts, ETFs, gilts, and bonds)£9.95
Shares, where there were 10 or more share deals in the previous month£4.95
Funds custody charge (including unit trusts, OEICs, and structured products)
On the first £250,000 of funds0.25%
For funds between £250,000 and £1m0.10%
For funds between £1m and £2m0.05%
For funds over £2mNo charge
Shares custody charge (including investment trusts, ETFs, gilts, and bonds)0.25%(max £3.50 per month)

The main attraction of this stocks and shares ISA, relative to competitors’ products, is the range of investments on offer. There are many funds to choose from and many international stocks available. On the downside, trading fees are higher than those offered by some other platforms such as Freetrade and Trading 212, which offer commission-free trading.

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