AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good choice of investments and...

Andrew Ashworth ·

Good choice of investments and research

Efficient, good value, stable

Brian Morphy ·

Efficient, good value, stable

Excellent value and easy to...

Jonathan Carr ·

Excellent value and easy to use. Good newsletters too

Excellent platform and app, good...

Peter Johnson ·

Excellent platform and app, good value for money

Simple, low cost, stable, reliable,...

Roy Gibson ·

Simple, low cost, stable, reliable, foreign stocks not so good

Excellent platform

Robert Evans ·

Excellent platform

My main provider, reliable and...

Francis Evans ·

My main provider, reliable and good value

Excellent customer service which as...

John Horner ·

Excellent customer service which as a new user has helped me understand how the website works

Adequate

Gary Hurley ·

Adequate

Works well, good value. Use...

Andrew Payne ·

Works well, good value. Use it every day

5/5

Jamie Hunter ·

Transaction fees very good. Support...

Edward Goodwin ·

Transaction fees very good. Support is sometimes a litte slow. Good info on corporate actions sent be email

Really like this platform but...

Gary Towner ·

Really like this platform but would like to see far more research tools to be available to smaller investors

X

Paul robertson ·

X

Good value and works smoothly

David Marsh ·

Good value and works smoothly

Ok

Peter Wyatt ·

Ok

Decent

Stephen Duffy ·

Decent

Very happy, have a range...

John Moore ·

Very happy, have a range of family investment products with the firm

Excellent

Shane Stanley ·

Excellent

Good, straightforward

Andrew James ·

Good, straightforward

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