AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Good value for money and...

Carrie Judd ·

Good value for money and app is easy to use

Easy to use

Colin Jex ·

Easy to use

Good reliable and consistant

Andrew coaton ·

Good reliable and consistant

Efficient and good value

Robin McKelvey ·

Efficient and good value

Not as good as IG...

Anne Conboy ·

Not as good as IG but it works

Intuitive, easy to use, good...

Ian Hannah ·

Intuitive, easy to use, good value

concise and efficient

John McRobert ·

concise and efficient

Average

David Ross ·

Average

3/5

Gary Deane ·

5/5

Paul Tilley ·

Good customer service but I...

Ignatius Pinto ·

Good customer service but I like II app more than AJBell

Good platform and info

David Hollely ·

Good platform and info

4/5

John Ginley ·

Efficient service for most of...

Turlough O’Riordan ·

Efficient service for most of my requirements

Very easy to use, good...

Alan Greensill ·

Very easy to use, good research information esp. on Funds

ok

JOSEPH ALLEN RATHBONE ·

ok

Covers most of the investments...

James Charles Edward Kilcawley ·

Covers most of the investments I need

Very good and has customer...

Edward Wal ·

Very good and has customer service in view

Good value

Graham Clarke ·

Good value

Make a good job of...

Mr William Harry Lawler ·

Make a good job of looking after my SIPP and ISAs

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