AJ Bell Investment Trust Investing Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
8.3/10Very good

Based on 1,103 customer reviews and our expert analysis

  • Experts highlight AJ Bell Investment Trust Investing as a strong platform for investment trusts, offering access to over 400 options and a curated list of 18 top trusts based on price, performance, and size. They commend the low account fees, which decrease significantly for larger investments, while noting a relatively high initial deposit requirement of £500.
  • Across 1103 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's ease of use, responsive customer service, and transparent fee structure. However, some users express concerns about the app's usability and occasional platform stability issues, indicating a need for further improvements in the user experience.

Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.1Very good

Our experts have rated AJ Bell Investment Trust Investing across five key areas of our review framework.

  • Pricing4.0
  • Market Access4.5
  • Online Platform4.0
  • Customer Service4.0
  • Research & Analysis4.0

Pros

  • 449 investment trusts
  • Low account fee of 0.25%*
  • Wide range of index funds

Cons

  • High initial deposit of £500
See full expert review

Our verdict

AJ Bell offer the most investment trusts on their platform of which their investment specialists have analysed the investment trust market, looking at factors including price, performance and size to create a list of 20 investment trusts to get started.
Capital at risk.

Is AJ Bell good for investment trusts?

Yes, AJ Bell offers access to over 400 investment trusts, but they also have an "Investment Trusts Select List" that has whittled those down to 18 of the best based on price, performance and size.

*Investment trust account fees reduce to 0.10% on the value between £250,000 and £500,000. There is no charge above £500,000. Dealing costs are £1.50.

Customer reviews for AJ Bell

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 1,103 reviews

  • Excellent46%
  • Very good35%
  • Basic15%
  • Poor3%
  • Bad2%
Read customer reviews

Only used for IPO

Michael Higginbottom ·

Only used for IPO

Good range of investment via...

Thomas Goddard ·

Good range of investment via the AJ Bell website

Very good

Peter jannece ·

Very good

Note regarding risk assessment good...

Julian Thompson ·

Note regarding risk assessment good indicator advice.

2/5

Dan Caps ·

I don't know much about...

Mrs Duke ·

I don't know much about them as my husband deals with this account

Ok

Ian Brand ·

Ok

New customer but happy enough...

Trevor Curson ·

New customer but happy enough so dar

Reliable easy interface good Analytics...

Phillip Fielding ·

Reliable easy interface good Analytics and reliable service

Does the investment tasks required...

Peter Goosey Rudd ·

Does the investment tasks required well and without any confusion

reasonable costs - administration can...

Mike Beaumont ·

reasonable costs - administration can be poor

AJ Bell is the platform...

Robert Black ·

AJ Bell is the platform my financial advisor used and provides a good service

excellent platform - currency fees...

Mr Alastair Glendenning ·

excellent platform - currency fees let them down

Used for years without problems

David Ridley ·

Used for years without problems

will leave soon

i Gotts ·

will leave soon

Great platform to use, visually...

Neville Jones ·

Great platform to use, visually great, easy to navigate, good support

I find it easy to...

Charles Andrew Ford ·

I find it easy to use and convenient

pleased with the service

Leonard Gee ·

pleased with the service

OK

JOHN LABARTE ·

OK

Really easy to access and...

Colin More ·

Really easy to access and see at a glance how my portfolio is performing or not !!

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