interactive investor General Investing Account Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.1/10Excellent

Based on 1,125 customer reviews and our expert analysis

  • Experts rate the interactive investor General Investing Account highly, awarding it 4.8/5 overall. They commend its fixed-fee pricing model, which is particularly beneficial for investors with larger portfolios, and highlight the platform's ease of use and extensive market access. However, they note that international share dealing can be costly compared to competitors.
  • Across 1125 user reviews on Good Money Guide, averaging 4.3/5, customers frequently appreciate the platform's user-friendly interface, efficient customer service, and the attractive flat-fee structure, especially for high-volume trading. However, some users express concerns about rising fees, particularly for smaller accounts, and the platform's limitations in handling international transactions and certain features.

interactive investor General Investing Account Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated interactive investor General Investing Account across five key areas of our review framework.

  • Pricing4.5
  • Market Access5.0
  • App & Platform4.5
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Pick your own investments or use the model portfolios
  • £1 minimum deposit makes it easy to get started
  • Fixed account fee that does not increase with your investments
  • Joint account options

Cons

  • Fixed fee expensive for accounts below £1,000
  • No lifetime ISA account
  • No junior SIPP account
See full expert review

Our verdict

The interactive investor (ii) GIA is an all-rounder with an attractive fixed fee pricing model. There's access to a wide range of markets including UK and international shares, bonds and ETFs. Capital is at risk.
Capital at risk

Is Interactive Investor a good general investing account?

Yes, ii’s GIA won our award for best general investment account in 2023 and 2022. This is because of its excellent fixed-fee pricing, which makes it a good choice for investors with over £10,000 to invest. ii's fixed fee keeps your total account costs low no matter how big your portfolio gets. You can also invest in markets ranging from UK and international shares to funds, trusts, bonds and ETFs.

Fees

A GIA with ii costs from £5.99 a month if you have less than £100,000 in your portfolio on their core plan, above that the monthly cost rises to £14.99 on the ii plus plan.

Included in both are a free stocks and shares ISA account and SIPP (for pension investing). Individual share deals are £3.99 per trade. It's a little cheaper to buy funds on the Plus plan at £1.49 per fund buy or sell.

If you are buying international shares, it's quite expensive compared to other providers like IG or Freetrade, who generally offer international share dealing for free. Especially when you take into account that FX fees for converting GBP to USD are 0.75%.

Is ii's GIA Better than its ISA?

The GIA is better if you have lots of money to invest as the maximum you can put in an ISA tax-free each year is £20,000, so anything above that you should invest in a GIA. However, if you have less than £20,000 to invest each year, the ii ISA is a better option as your profits will be tax-free.

What is ii's Platform Like to Use?

ii’s platform is very easy to use and it gives lots of market data on potential investments.

 

Interactive Investor General Investment Account Investing Platform

Customer reviews for interactive investor

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 1,125 reviews

  • Excellent51%
  • Very good33%
  • Basic10%
  • Poor4%
  • Bad2%
Read customer reviews

Does what I want it...

Mark Duston ·

Does what I want it to, so no issues.

Simple to use website, very...

Geoff Welsh ·

Simple to use website, very reasonable cost. Has been a reliable platform for trading in standard stocks

High monthly costs for decent...

Steven Birney ·

High monthly costs for decent size portfolio is a negative. Use app only rarely

Excellent in all aspects

DEAN SALMON ·

Excellent in all aspects

It works as I want,...

Mark Duston ·

It works as I want, so no particular issues.

Good enough but poor information...

Peter Fullarton ·

Good enough but poor information flow on dividends and re-investment. Not as good as AJ Bell.

Cheap

David McCabe ·

Cheap

Low cost and reasonable spreads

Laurence Stephen Osment-Petrie ·

Low cost and reasonable spreads

So so

Lee-Martin King ·

So so

Excellent investment platform, quick to...

Neil Tracey ·

Excellent investment platform, quick to respond to any queries

Very intuitive and reliable investment...

Jonathan Beater ·

Very intuitive and reliable investment platform. The service is excellent.

Zero customer service.

Chris Yates ·

Zero customer service.

Good APP for mobile dealing

Phil Connor ·

Good APP for mobile dealing

4/5

Susan Valentine ·

Efficient and responsive

Derek William Hogg ·

Efficient and responsive

A good platform but is...

David Christopher Allanson ·

A good platform but is so often unavailable for maintenance exactly when most investors need to access their investments.

Good value and easy to...

Edward Peter Lowdell ·

Good value and easy to use

Reasonable platform I find it...

Jerome E. Silvers ·

Reasonable platform I find it easy to trade

They give you everything they...

John Yell ·

They give you everything they offer.

Good service online and...

Wilson Marshall ·

Good service online and on app. Fair fees. Customer service available to speak with if required

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