Starling Bank Customer Reviews

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4.9

390 Good Money Guide reviewers have given this provider an average rating of 4.9 out of 5 based on their genuine experience.

Excellent95%
Very good4%
Average0%
Poor0%
Terrible1%

Leave a review and tell us what you think to help others make more informed financial decisions.

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Easypeesey

12th December 2024

App is so easy to use and understand even for an old biddy like me.

Jean Marsh
Verified

Great customer service

16th November 2024

Nothing ever seems to be too much trouble when I’ve needed to speak to someone it’s never been more than a few minutes before I’m talking to one of your team who has always managed to solve my problem, it’s been many years since I’ve been delighted with a bank, first class service.

Geoffrey Wingate

So Easy

10th November 2024

Love this banking app. So straightforward. Gives you all the info you need without having to search. Plus the interest in my current account is a nice little extra.

Cathy MacDonald
Verified

Prompt response when at home or abroad

6th November 2024

Love the ease with which you can choose to pay in euros or sterling.

Updates immediately.

Notifications straight away following transactions

Marie
Verified

User friendly

6th November 2024

Easy to keep track of spending. Interest on current account.

Joy McKaigue
Verified

Traveling

4th November 2024

A good bank especially when traveling

Rita Di Lorenzo

Excellent service

4th November 2024

I have a Sterling and Euro account with Starling. It was easy to set up and any time I have had a query, it has been responded to promptly and accurately. Can’t fault them.

Denise Richard

Great Bank to be with

4th November 2024

Originally banked as a business customer but liked them so much, opened a personal account, and subsequently a joint account too!

David
Verified

Excellent.

2nd November 2024

Quite friendly and helpful. Nice to talk too.

Adelina Geonzon
Verified

Simplicity and Clarity

2nd November 2024

Everything this bank does makes me think – why didn’t I get here sooner? They have been transformational in how I see banking and they always make any issues I have (which are rare) seem top of their “To Do” list. I can always manage to speak to a person if I need to and using my card in the UK and abroad has been so easy.

Great bank, great features on the app, and 1st Class Customer Service when needed – what more can I ask for?

Alexandra MacLean
Verified

Great Bank for all my financial needs

2nd November 2024

So pleased I opened a Starling Account. So easy to use, immediate online customer service. All account information easy to locate within the App. Easy to set up saving goals and budgets.

Really helpful to have in one’s wallet when traveling abroad due to great conversion rates!

Sally Grey

Working as it should

2nd November 2024

Information at your fingertips – banking activity does not take hours any longer- works smoothly.

Ralph Bax

Really great bank, it’s all just easy

31st October 2024

Starling is far and away the best bank I’ve ever been with. They make everything easy, the app is great, but they still have people you can talk to if you need it.

I used to have credit cards I used when I travelled, there is no need for them now, Starling always has the best conversion rate.

Andrew Wilson
Verified

overall experience

31st October 2024

Starling Bank keep me instantly informed of all transactions and of any Starling news. Used them in America without any problems.

An excellent bank

William John McCracken Rae

Excellent bank

31st October 2024

My partner &Iboth have accounts and it’s a easy to understand app, great spaces where you can delegate you money,good for travel

Katie Brazier

Service

31st October 2024

Excellent website and phone customer service

Robert Hickman

Best Bank

31st October 2024

Best Bank for Everyone.

Probhat

Great banking App

31st October 2024

I love starling bank, it’s so easy to use the app you can see at a glance your up to date balance. You get notified straight away of any spending so you can keep track. I also love the little saving spaces that lets me set aside some of my money for up coming purchases.

Sharon
Verified

Great bank keeps you informed easy to apply for

31st October 2024

This is a great on line bank to deal with. It’s easy to apply for, gives lots of information and advice. I would say it’s also secure, I was a bit spetical at 1st, but after using it, I found it very good.

Fiona Wetton

Fiona Wetton

Spending abroad

31st October 2024

I opened a Starling account specifically to deal with purchases abroad while on a cruise as it allowed for payment in local currencies at a good exchange rate. The cost of purchases is shown in local currency and pounds sterling. The App and its operation is straightforward and any spend is shown as soon as signal permits.

M Johnson
Verified

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