Saxo Trading Platform Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.2/10Excellent

Based on 137 customer reviews and our expert analysis

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62% of retail investor accounts lose money when trading CFDs with this provider

  • Good Money Guide experts commend Saxo Trading Platform for its robust and professional trading capabilities, highlighting its direct market access and competitive pricing as significant advantages. The platform is particularly well-suited for experienced traders, offering a wide range of instruments and advanced analytics, although it may be complex for beginners.
  • Across 137 user reviews on Good Money Guide, averaging 4.2/5, customers frequently praise the platform's user-friendly interface, extensive market access, and excellent customer service. However, some users express frustration with payment processing issues and the complexity of certain features, indicating a mixed experience for less experienced traders.

Saxo Trading Platform Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
5.0Excellent

Our experts have rated Saxo Trading Platform across five key areas of our review framework.

  • Pricing5.0
  • Market Access5.0
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Professional trading platform
  • Direct market access
  • Futures & options

Cons

  • Can be too complicated for beginners
See full expert review

Our verdict

Overall, Saxo Markets is an excellent platform for experienced traders. SaxoTrader Pro offers a very advanced trading platform and voice brokerage service for experienced and professional traders and investors.
62% of retail investor accounts lose money when trading CFDs with this provider

Is Saxo's trading platform any good?

Yes, I’ve been using Saxo's online trading platform for around ten years now and it’s evolved nicely over the years. The core functionality remains consistently high-end, whilst the front end is given a facelift every few years.

Whilst Saxo does offer MT4, it’s own proprietary trading platform (SaxoTraderGo) is a well-established work-horse. The platform is exceptionally robust and suitable for institutional-grade hedge fund businesses as well as individual traders. It really stands out among peers as a serious platform for serious traders that is backed up by the products on offer, such as DMA CFDs, on-exchange futures, options, a huge range of bonds and access to dealers via voice brokerage who can work complex orders for you.

Direct Market Access

Unlike more retail-based trading platforms where CFD commissions are built into the spread with Saxo, you trade at the bid-offer (or DMA) and commission is charged afterward. This enables clients to trade inside the market price if they have opted for direct market access.

Pricing

Commissions are very competitive as Saxo Market is most suited to high-volume and high-net-worth traders. Smaller traders may be put off by auxiliary costs such as having to subscribe to live pricing from exchanges, level-2 data fees, and minimum commission charges.

Market Access

Saxo Market’s trading platform market range is vast, you can go long or short over 19,000 instruments, which is more than any other retail derivatives provider with the SaxoTraderGO platform or apps.

Analytics

The platform also has built-in post-trade analytics so you can see where you have been profitable in the past, and has an integrated research portal, webinars, trading signals, and market analysis.

Account Types

Saxo Markets can be suitable for smaller traders as it has three different tiers of trading accounts – Classic, Platinum and VIP. Classic is the most basic with a minimum deposit of £1,500 whilst the VIP requires at least £1 million in funding, where traders will have access to the tightest spreads and dedicated Saxo service.

What does Saxo's trading platform look like?

Saxo Markets Trading Platform

Customer reviews for Saxo

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.2Very good

Based on 137 reviews

  • Excellent54%
  • Very good19%
  • Basic18%
  • Poor7%
  • Bad2%
Read customer reviews

4/5

GMG Awards Voter: [118244559420] ·

Pros:
Good research information

Cons:
Give a far better customer service experience

3/5

GMG Awards Voter: [118243707814] ·

Pros:
Offer options calls

4/5

GMG Awards Voter: [118243693452] ·

Pros:
Good choice of research tools

5/5

GMG Awards Voter: [118240370208] ·

Pros:
Spreadbet and options trading

1/5

GMG Awards Voter: [118240045780] ·

Pros:
Nothing.

Cons:
Not sure - don't really use them much, plan on closing account.

4/5

GMG Awards Voter: [118238809040] ·

Pros:
Fx forwards

Cons:
Fx forwards

3/5

GMG Awards Voter: [118236605786] ·

4/5

GMG Awards Voter: [118236455830] ·

Pros:
safety

Cons:
no thoughts

3/5

GMG Awards Voter: [118230447538] ·

5/5

GMG Awards Voter: [13362465036] ·

4/5

GMG Awards Voter: [13335035644] ·

4/5

GMG Awards Voter: [13261356254] ·

3/5

GMG Awards Voter: [13260179924] ·

Pros:
N/A

Cons:
Customer service and trading costs

4/5

GMG Awards Voter: [13260066555] ·

Pros:
Scale

Farhang @ 04/17/2020 03:26

Farhang ·

The platform is difficult to use, one has to have Demo platform for month to be able to use the platform, on line or web platform. Customer service us OK but it seems they don't know much about the banks they are associated with. I tried to transfer funds from USA but their associated Deutsche Bank declined funds and no body knew why SAXO account is not active in Deutsche Bank. I hope they start to understand and offer MT4 as 3rd part platform where traders are comfortable with, and take a look at their Bank accounts in US for fund transfer. This would be very unprofessional that a bank says Saxo has no active account with us.

James Taylor @ 09/14/2018 09:34

James Taylor ·

Very easy to use, the best trading platform out there today. 10/10

Pietro Carlucci @ 09/13/2018 11:57

Pietro Carlucci ·

Very happy with Saxo - the platform does everything I need it to do. Pro platform is on a different level to other platforms. Use them for both trading and investment purposes.
Professional company with professional staff who know what they're talking about.

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