4.6
518 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
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Revolut Customer Reviews & Expert Rating

  • Revolut is highly rated in both expert and user reviews, boasting an average of 4.6/5 from 518 user reviews. Users appreciate its user-friendly app and low-cost services, while experts highlight its innovative features for banking and investing. However, concerns about the lack of full banking protections and limited investment options have been noted.
  • Experts commend Revolut for its easy-to-use platform and competitive pricing, rating it highly across various criteria, including customer service and online platform usability. However, they caution that as an e-money institution, it lacks the same protections as traditional banks, which may be a consideration for potential users.
  • Users frequently praise Revolut for its seamless transactions, excellent customer service, and ease of use, particularly for international money transfers. However, some users express frustration with account management issues and a perceived lack of support during problems, indicating a mixed experience regarding customer service responsiveness.

Highly Recommend

2nd November 2024

Amazing online banking, with so many extras. Its perfect for bankers and traders all in one hub.

Great customer service with quick response.

Emi

Good

2nd November 2024

miroiuvasile48@gmail.com

Miroiu Vasile

Bank

2nd November 2024

Superb app and bank never had any problems

Dave lawes
Verified

The Best Mobile Banking App Available

2nd November 2024

Breath of fresh air, the rewards are great, especially having an BA Amex I can transfer rev points to avios and with spare change and descent online shopping partners we are all going to actually use where you can earn up to 20x extra point. One point would be to have the facility to have more than one account number with an associated card beyond that offered with a joint account, I’m sure this will be a future addition not sure the point of setting up multiple cards and having them active if they a linked to same cunnent .

Jamie
Verified

Yop

2nd November 2024

Best

Nacho

Instantaneous

2nd November 2024

I love how payments snd refunds etc are instant! In this day and age this is how it should be!

Nick Shellis

Best online banking app

2nd November 2024

Had Monzo and has caused me nothing but problems worst online banking experience ever since then switched to revolut always some one to help me with no issues whatsoever.Hands down best customer care and 24/7 help when I’ve needed 10/10

laura ferguson

Love it

2nd November 2024

Best application fast processing is good

Mubashir Nasim
Verified

Contentment and satisfaction.

2nd November 2024

Easy to use account that opens up new possibilities for you. Possibility of multiple accounts with different currencies and good exchange rates. I have already recommended to several people and will definitely continue to do so.

Marcin Mazur

The best online banking

2nd November 2024

Best online banking, easy to use.Good exchange rate, perfect use when you go in holiday!!!

Catalin
Verified

On the ball

2nd November 2024

The bank that’s on the ball, simple and fast

Mohammed Akil
Verified

I like it

2nd November 2024

It is very good, and helpful. It covered all my needs, kindly and professional customer service. Really Like it.

Shaaban

Amazing

2nd November 2024

Way better than other online app in 🇬🇧

Zongze Tian

Super user-friendly

2nd November 2024

It makes it easy to track my spending and manage multiple currencies without the usual fees. I love the instant notifications for transactions, it helps me set a budget.

Claire
Verified

Amazing

2nd November 2024

The best on line bank

Tesadiq Hussain

Amazing online bank

2nd November 2024

Good service and excellent rates

Sorin

love it!

31st October 2024

way better than any other online banking app

Rose

Revolut exceeds expectations

31st October 2024

I was credited £60 by Revolut after referring a friend to join Revolut. I don’t know of any other banks that offer such benefits. Even taking into account the seamless sign-up and transaction processes. Revolut exceeds expectations above all.

BO
Verified

A positive experience!

31st October 2024

A simple and affective process. No hidden costs.

Paris

Ok

31st October 2024

Ok

Vitalijus Suchoverchij
Revolut is an all-in-one banking and investment app loved by millions
Good Money Guide Recommended Provider 2026

Provider: Revolut

Verdict: Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world.

Is Revolut good for investing?

Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.

One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.

Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held.  When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).

For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).

Pros

  • Easy to use
  • Low cost
  • Innovative product

Cons

  • New company
  • Limited Range of investments
  • App only
  • Pricing
    (5)
  • Market Access
    (4.5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (4)
Overall
4.7
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