4.6
518 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
Excellent
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Revolut Customer Reviews & Expert Rating

  • Revolut is highly rated in both expert and user reviews, boasting an average of 4.6/5 from 518 user reviews. Users appreciate its user-friendly app and low-cost services, while experts highlight its innovative features for banking and investing. However, concerns about the lack of full banking protections and limited investment options have been noted.
  • Experts commend Revolut for its easy-to-use platform and competitive pricing, rating it highly across various criteria, including customer service and online platform usability. However, they caution that as an e-money institution, it lacks the same protections as traditional banks, which may be a consideration for potential users.
  • Users frequently praise Revolut for its seamless transactions, excellent customer service, and ease of use, particularly for international money transfers. However, some users express frustration with account management issues and a perceived lack of support during problems, indicating a mixed experience regarding customer service responsiveness.

Great

27th May 2024

Great

Tim Van Looveren

Good for going on holiday

27th May 2024

Good for going on holiday

David Galloway

5/5

25th May 2024
Suryabrata Banerjee

5/5

25th May 2024
Suryabrata Banerjee

Very good app, great card…

25th May 2024

Very good app, great card to use while travelling

Anthony Forster

Longtime good experience and cheap…

25th May 2024

Longtime good experience and cheap trading of fractional shares

John Pilkington

very simple user interface, not…

25th May 2024

very simple user interface, not expensive and a favourite – pity about the lack of UK banking licence

John Pilkington

No communication or customer service

25th May 2024

No communication or customer service

Maureen Moffat

too early to tell

25th May 2024

too early to tell

Barrie Adrian Lomas

4/5

24th May 2024
Sandeep Paul

3/5

24th May 2024
Sandeep Paul

Only use them for transfers…

24th May 2024

Only use them for transfers to other account holders.

Alan Thompson

Very good

24th May 2024

Very good

Jordan broome

Great product, good value

24th May 2024

Great product, good value

Salman Hussain

4/5

24th May 2024
David Sumners

4/5

24th May 2024
David Sumners

Very competitive rates and good…

24th May 2024

Very competitive rates and good website

RobertBessell

cheap transfers

24th May 2024

cheap transfers

Robert Jacobs

x

24th May 2024

x

Robert Deriawish

x

24th May 2024

x

Robert Deriawish
Revolut is an all-in-one banking and investment app loved by millions
Good Money Guide Recommended Provider 2026

Provider: Revolut

Verdict: Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world.

Is Revolut good for investing?

Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.

One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.

Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held.  When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).

For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).

Pros

  • Easy to use
  • Low cost
  • Innovative product

Cons

  • New company
  • Limited Range of investments
  • App only
  • Pricing
    (5)
  • Market Access
    (4.5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (4)
Overall
4.7
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