4.6
518 Good Money Guide users have given this provider a review rating of 4.6 out of 5 based on their genuine experience.
Excellent
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Average
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Revolut Customer Reviews & Expert Rating

  • Revolut is highly rated in both expert and user reviews, boasting an average of 4.6/5 from 518 user reviews. Users appreciate its user-friendly app and low-cost services, while experts highlight its innovative features for banking and investing. However, concerns about the lack of full banking protections and limited investment options have been noted.
  • Experts commend Revolut for its easy-to-use platform and competitive pricing, rating it highly across various criteria, including customer service and online platform usability. However, they caution that as an e-money institution, it lacks the same protections as traditional banks, which may be a consideration for potential users.
  • Users frequently praise Revolut for its seamless transactions, excellent customer service, and ease of use, particularly for international money transfers. However, some users express frustration with account management issues and a perceived lack of support during problems, indicating a mixed experience regarding customer service responsiveness.

Easy to use

5th June 2024

Easy to use

Glen Eels

Not much choice but easy…

4th June 2024

Not much choice but easy to use and good value

Ben Thompson

Very good and quick.

4th June 2024

Very good and quick.

Ben Thompson

5/5

4th June 2024
graeme proudfoot

5/5

4th June 2024
graeme proudfoot

2/5

3rd June 2024
Gabriel Antonie

5/5

3rd June 2024
Syed jabbar hussain shah

Just ticking boxes of features

3rd June 2024

Just ticking boxes of features

Lachlan Davies

Average

3rd June 2024

Average

Helen Bentley

good

2nd June 2024

good

oladeji

Brilliant

1st June 2024

Brilliant

Lawrence parker

Excellent value and reliable

1st June 2024

Excellent value and reliable

Michael Stevens

5/5

31st May 2024
Kornel Erdos

5/5

31st May 2024
Kornel Erdos

5/5

31st May 2024
Kornel Erdos

Innovative

30th May 2024

Innovative

Lori Ho

Cool

30th May 2024

Cool

Lori Ho

Fine for small amounts

30th May 2024

Fine for small amounts

Benjamin Adams

5/5

29th May 2024
Dominic Kiernander

5/5

29th May 2024
Dominic Kiernander
Revolut is an all-in-one banking and investment app loved by millions
Good Money Guide Recommended Provider 2026

Provider: Revolut

Verdict: Revolut offers banking, saving, spending, investing, foreign exchange and cryptocurrency services to 50 million individual customers and 500k businesses around the world.

Is Revolut good for investing?

Revolut is a good choice for investors that want to buy and sell major shares and cryptocurrencies. No funds, or smaller cap stocks, but a good entry-level account for most investors.

One of the most commonly asked questions about new banks and fintech is if they are a safe place to keep your money. The answer is generally, yes, if they are regulated by the FCA as funds are protected by the FSCS up to £85,000. But, Revolut, is regulated as an e-money institution and not as a bank so you do not get the FSCS protection.

Revolut says that if they were to go bust, client funds would be paid out of a “safeguarding” account which is a type of ringfenced account where client funds are held.  When funds are in this type of account, Revolut cannot (in theory, at least) lend them out or use them to run the business. This is how banks traditionally made money, they pay you a smaller amount of interest than they receive on the money they lend out and make a profit from the difference (among other things).

For small money transfers, Revolut is safe enough, but as with all currency conversions if you are sending over £10,000 abroad you should be using a currency broker. You’ll get much better rates, more control over when you buy and sell, help with all the AML (anti-money laundering) issues that may come up, and the ability to lock in the currency exchange rate for up to a year in advance (if you think it will move against you).

Pros

  • Easy to use
  • Low cost
  • Innovative product

Cons

  • New company
  • Limited Range of investments
  • App only
  • Pricing
    (5)
  • Market Access
    (4.5)
  • Online Platform
    (5)
  • Customer Service
    (5)
  • Research & Analysis
    (4)
Overall
4.7
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