- Good Money Guide experts rate Moneyfarm's Stocks and Shares ISA highly, noting its low-cost investment structure and the use of ETFs to minimise fees. They highlight the platform's user-friendliness and strong customer service, while cautioning that the limited selection of individual shares may not suit all investors. Overall, the service receives a total rating of 4.9/5.
- Across 249 user reviews on Good Money Guide, averaging 4.3/5, customers frequently commend the platform's ease of use and responsive customer service, with many appreciating the straightforward investment process. However, a significant number of users express frustration over poor customer service experiences, particularly regarding fund transfers, which have led to substantial financial losses for some. Additionally, there are mentions of misleading information regarding fees and returns, indicating a need for clearer communication from the provider.
Moneyfarm Stocks & Shares ISA Expert rating
Our expert rating is the average of the areas listed here, each scored out of 5 by our team.Our experts have rated Moneyfarm Stocks & Shares ISA across five key areas of our review framework.
- Pricing5.0
- Market Access4.5
- App & Platform5.0
- Customer Service5.0
- Research & Analysis5.0
Pros
- Risk-based ISA portfolios
- Low-cost ISA investing
- Easy-to-use investment ISA
Cons
- Limited amount of individual shares
See full expert review
Our verdict
Moneyfarm’s ISA invests in ETFs to keep the costs low, so you aren’t paying for active managers. Instead, you are benefiting from tracking a series of diversified indices that are regularly rebalanced. This should mean you get to keep most of your returns rather than paying hefty fees to fund managers.
Capital at risk.
Is the Moneyfarm ISA any good?
Moneyfarm has a stocks and shares ISA that invests your money in the stock market. You can get better returns than with a cash ISA, but as with all investing the stock market goes up and down so you could get less than you originally invested. So if you don't want to risk losing any money a cash ISA with someone like Hargreaves Lansdown Active Savings would be a better option.
Fees: Moneyfarm’s ISA investing account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%
Customer reviews for Moneyfarm
Customer ratings come from reviews left on this site. Every review is read and approved before it is published.Based on 249 reviews
- Excellent62%
- Very good19%
- Basic9%
- Poor3%
- Bad7%
What customers like
- Helpful customer service
- Good investment performance
- Straightforward platform
What customers dislike
- Poor handling of transfers
- Misleading fees and returns
- Lack of accountability
Read customer reviews
Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape.
Having worked as a broker at Investors Intelligence and a multi-asset derivatives broker at MF Global (Man Financial), Richard has acquired substantial experience in the industry. His career began as a private client stockbroker at Walker Crips and Phillip Securities (now King and Shaxson), following internships on the NYMEX oil trading floor in New York and London IPE in 2001 and 2000.
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