Moneyfarm Pension Customer Reviews & Expert Rating

The overall score out of 10 combines our expert rating out of 5 with the average customer rating out of 5.
9.1/10Excellent

Based on 251 customer reviews and our expert analysis

  • Experts rate Moneyfarm Pension highly, noting its simple investment options and low account fees, which start at 0.75% for smaller accounts and decrease for larger investments. The platform is praised for its user-friendliness and excellent customer service, although it has limitations such as a lack of individual shares and no access to US shares.
  • Across 251 user reviews on Good Money Guide, averaging 4.3/5, customers frequently highlight the ease of use, effective portfolio management, and responsive customer service. However, there are significant concerns regarding customer service failures, particularly related to fund transfers, which have led to frustrations and financial losses for some users.

Moneyfarm Pension Expert rating

Our expert rating is the average of the areas listed here, each scored out of 5 by our team.
4.8Excellent

Our experts have rated Moneyfarm Pension across five key areas of our review framework.

  • Pricing4.5
  • Market Access4.5
  • Online Platform5.0
  • Customer Service5.0
  • Research & Analysis5.0

Pros

  • Simple investment options
  • Low account fee of 0.75%*
  • Easy to use

Cons

  • Limited amount of individual shares
  • No US shares available
See full expert review

Our verdict

Moneyfarm lets you invest your pension in one of seven ready-made simple and diverse portfolios with different degrees of risk and reward. Users can transfer a pension or setup a new one and Moneyfarm will manage your portfolio based on your retirement target date by reducing the risk as the time approaches.
Capital at risk.

Is Moneyfarm's pension any good?

Yes, Moneyfarm’s pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%

Fees: Moneyfarm's pension account fees are scaled between 0.75% for accounts between £500 and £50,000, then above £100k are 0.45% to 0.35%. Average investment fund fees are 0.2% and the average market spread when buying and selling is 0.10%

Customer reviews for Moneyfarm

Customer ratings come from reviews left on this site. Every review is read and approved before it is published.
4.3Very good

Based on 251 reviews

  • Excellent62%
  • Very good19%
  • Basic10%
  • Poor3%
  • Bad7%
What customers like
  • Helpful customer service
  • Good interest rates
  • Effective portfolio management
What customers dislike
  • Poor handling of transfers
  • Inadequate compensation offers
  • Misleading information on fees
Read customer reviews

3/5

GMG Awards Voter: [13327708719] ·

Pros:
No opinion yet - just transferred

Cons:
Don't know yet

3/5

GMG Awards Voter: [13325258969] ·

Pros:
Informative

4/5

GMG Awards Voter: [13324844001] ·

Pros:
Seem quite good for investing

Cons:
Make entering the app easier

4/5

GMG Awards Voter: [13324222274] ·

1/5

GMG Awards Voter: [13324023259] ·

Pros:
Nothing

Cons:
Customer Service

2/5

GMG Awards Voter: [13309650437] ·

Pros:
as above

Cons:
D/U

1/5

GMG Awards Voter: [13270942546] ·

Pros:
performance

2/5

GMG Awards Voter: [13270899041] ·

Pros:
Nothing favourite

3/5

GMG Awards Voter: [13260434881] ·

Pros:
n/a

4/5

GMG Awards Voter: [13249097606] ·

Pros:
Good return

3/5

GMG Awards Voter: [13244962173] ·
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